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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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February 11, 2022

Eric is a gteat service adviser. Since I don't know a lot about cars, it's always great to find someone that can be trusted. More

by JUDITHSTEIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
February 11, 2022

xxx't Service Manager Tom Kiernan did a typically terrific job of getting our "vintage" 2014 QX50 in and out with a new battery and tailgate struts within a few hours, less time than expected. More

by mattlawson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Jerry is my go-to advisor. Always honest and transparent and gets me the service I need. More

by CHARLEYBAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Great service on oil change and it took 1 hour with an appointment. Very satisfied More

by MURPHYKWMJR
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

I can always depend on Tom Kiernan to make service the very best!!Always excellent!! More

by JULIAHARRIS83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Great and easy service. I dropped off the vehicle for safety recall and received a loaner car. More

by ARASH_AHMADIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

Trusting that they did a good job here. I feel like they gave me good advice as to what to do to fix the issues the car had. More

by RICH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
February 08, 2022

The service was very good. There was not a long wait and everything went smoothly More

by KATHYBUEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
February 04, 2022

Best dealership ever super fast and friendly service at great prices, best service in the area More

by XANDY319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
February 04, 2022

First time there on my own and was very pleasantly surprised by the help I received in determining what service I needed with no push to do anything else. More

by JCGRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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