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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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March 09, 2022

Infiniti of Mission Viejo was clean, friendly and knowledgeable staff. They have been straight up with me regarding pricing and what their services are. I have to drive further. No problem, I prefer More

by msavage2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Very professional services, excellent customer service and nice people always we are so delighted to bring our car here... Wait time us awesome. More

by HAYDEELOPEZ32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George!!!
March 08, 2022

Geri Pagliassotti always makes the experience easy and smooth. He has been great and created a loyal customer in me. More

by CASEYSLETTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

Exceptional customer service by the service department. Focused not only on the details of the service but on the customer's concerns. Special thanks to Erick More

by DRTOMSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
March 06, 2022

Excellent and timely service. Advisor was knowledgeable and experienced, and provided proper instructions for next service. More

by KAMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
March 06, 2022

Thanks to Jerry. He is always great to work with. Helpful, friendly, straight forward. Try to schedule with him every time. More

by CHANDRAMANIBOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Jerry, my service representative was fantastic to work with. Everything done professionally and on time. More

by ERIKWELLSJONES
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Easy drop off and pick up. We didnt have an appointment but Jerry was able to accommodate us on short notice for an express service. He was kind and professional. Nice facil More

by ABRAWNER428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Every visit is awesome. Each person I deal with is helpful and friendly. Erick Carrillo explains everything and is so nice! I recommend Infiniti Mission Viejo for all your More

by THERESACAMILLERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Iniguez, Erick Carrillo
March 04, 2022

I have worked with Tom K. over the past 12 years with having my 2006 Infiniti M35 service. Tom is truly a professional and offers wonderful customer service. If my car needs More

by CARLEITATOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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