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Mission Viejo INFINITI - Service Center

Mission Viejo, CA

4.6
556 Reviews

556 Reviews of Mission Viejo INFINITI - Service Center

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March 27, 2022

This is the only dealership that I will take my Infiniti to. Have tried a closer dealership near to where I live and had a terrible experience from start to finish. So, I travel a bit further to have the More

by CUDDLESMYBABY214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

Fantastic service center. Jerry, our service representative, as always went the extra mile! We couldn’t be more satisfied. More

by AlexC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

I’ve always had very good experiences with this service center. Tom is very professional, courteous and responsive. More

by ARTHURLUPSHADPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Great customer service. Erick was friendly, kind, knowledgeable, and the list goes on! Comfortable waiting area. More

by OKOMOT.TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
March 25, 2022

Erick in service is great to work with! He is prompt in his update regarding your vehicle and is very professional and helpful. More

by KE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
March 25, 2022

Have worked with them for 20 years and always been treated fairly and respectfully. The service dept is great and on top of things. I highly recommend them .... More

by MAURY.PANZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Friendly staff, quick work, recommended future work that may be needed, washed my car as well More

by SFIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
March 23, 2022

Great customer service! Always pleased with the work that is done and at a reasonable price. More

by ROBERT.DESTEFANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
March 23, 2022

Always have a great experience having my Infiniti serviced. Been going to MV Infiniti for 11 years and never had a bad experience. Highly recommend Jerry to help you! More

by MAMERONK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Great experience, very helpful. Tom was very knowlegable and explained everything in detail. Highly recommend. More

by PATSYA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
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