Mission Viejo INFINITI - Service Center

IMV ended up getting my belt noise issue covered under the factory warranty since it was just outside the time expiration. I am happy with the level of service they provided me on this experience. Thanks the factory warranty since it was just outside the time expiration. I am happy with the level of service they provided me on this experience. Thanks for taking care of a long time repeat customer! More

Clean and efficient. I get oil changes as a wait person and they always provide a timely service and a clean car. I get oil changes as a wait person and they always provide a timely service and a clean car. More

They are knowledgeable and helpful with what is required with a loaner vehicle for convenience. with a loaner vehicle for convenience. More

The best service in OC! The only infinity dealership I will ever take my qx60 The only infinity dealership I will ever take my qx60 More

I take my Infiniti to the Infiniti dealer for all maintenance service. I request the same service department representative each time, Tom Kiernan, so that a relationship can be established and alwa maintenance service. I request the same service department representative each time, Tom Kiernan, so that a relationship can be established and always get great service. I trust the dealership and the service department. And to top it off, I always get my car returned cleaner than it was when I brought it in for service. More

Tom Kiernan is the very best service manager that my husband and have dealt with since we first met him in 2004. His consistency and professionalism are unparalleled . His eye is on the prize …. The cus husband and have dealt with since we first met him in 2004. His consistency and professionalism are unparalleled . His eye is on the prize …. The customer ! More

All my interactions with them have been excellent. I have been responsive. Service cost have been within reasonable limits. I have been responsive. Service cost have been within reasonable limits. More

Great! Everyone is always so helpful. I work with Erick and Tom, they both do a great job and have excellent customer service. Everyone is always so helpful. I work with Erick and Tom, they both do a great job and have excellent customer service. More

I am always helped out immediately when I arrive, and by such friendly and excited people such friendly and excited people More

Grate JOB A ~ Your Rating for this Service CenterWould you recommend this service center AGAIN. you recommend this service center AGAIN. More