Mission Viejo INFINITI - Service Center

The best customer rep Infiniti had so far who was knowledgeable and attentive; fast service; solved all my issues just in time for my trip and went beyond what's needed to help with useful tips for m knowledgeable and attentive; fast service; solved all my issues just in time for my trip and went beyond what's needed to help with useful tips for my vehicle use & maintenance! Thank you! More

Friendly helpful and quick service. My concerns were listened to and addressed. I am shears able to get an appointment My concerns were listened to and addressed. I am shears able to get an appointment More

Dealership service advisors are great and work done is fine, but this dealership charges higher prices than other Infiniti dealerships. fine, but this dealership charges higher prices than other Infiniti dealerships. More

Jerry I’d always very helpful and gets you I. A bd out of the dealer fast . A bd out of the dealer fast . More

I always service my new 2020 Infiniti QX60 here and Erick Carrillo in the service department stands out by far. He is always ready to go to get my vehicle in for service and makes sure it is done within the Carrillo in the service department stands out by far. He is always ready to go to get my vehicle in for service and makes sure it is done within the hour. Thanks Erick! More

The front desk staff were very thorough and professional. The service staff was efficient and clear about what was done and what was needed for the car. The service staff was efficient and clear about what was done and what was needed for the car. More

Jerry is exceptionally helpful and kind. He explains what needs to be done in layman’s terms for which I am very grateful. He explains what needs to be done in layman’s terms for which I am very grateful. More

I came to this location for service after a negative experience at another Infiniti dealership. Jerry responded to my needs with professionalism and understanding. He's won a new customer! experience at another Infiniti dealership. Jerry responded to my needs with professionalism and understanding. He's won a new customer! More

Excellent service. The wait was minimal, the car was clean inside and out, and I was kept well informed at all times. The wait was minimal, the car was clean inside and out, and I was kept well informed at all times. More

The service consultant that helped me was very detailed on what was needed and very honest on what was needed and very honest More