Mission Chevrolet

Have them explain every line of sales contract. We were mislead. Cost us thousands. Took over month to get our copy of sales contract then only because we had to call to find out what was going on We were mislead. Cost us thousands. Took over month to get our copy of sales contract then only because we had to call to find out what was going on. Next time we buy a car we will be more diligent and it won't be from Mission chevrolet in El Paso More

Service department is the worst, zero communication. I dropped off my vehicle on Friday, advisor Jake said he will call me back before the day ends. Jake never called back, I called him on Monday and le I dropped off my vehicle on Friday, advisor Jake said he will call me back before the day ends. Jake never called back, I called him on Monday and left a message with Gaby. Jake didn't return my call. I called back Tuesday, couldn't get a hold of Jake. Receptionist Gaby said Jake was busy, left my contact information. Jake didn't return our call, called back and finally got a hold of Jake. He said the service truck that brings in the parts, broke down and service will be delayed for days. 2 hours later, we received a call from Desiree, she said that our vehicle was ready. We called Jake back to determine if our vehicle is ready or not, Jake said it's ready but Mission could not fix the issue. We asked to speak to a Supervisor (Matthew) or a Manager, we were told that no one was available and they are off for the week. More

Paid $68 for an oil change, chasis lubrication and tire rotation. They returned my truck with a check oil level message, they did not lubricate the chasis, they did not wash the vehicle, and I am not sure rotation. They returned my truck with a check oil level message, they did not lubricate the chasis, they did not wash the vehicle, and I am not sure if they rotate the tires. Now I have to leave my truck in the service department until they can find what’s wrong with the engine oil level. More

Long story short, go somewhere else. They lie and tell you they have something in stock, you get there, pawn you off on someone else, waste 4 hours of your day to try to jack up your payment. Then I was t you they have something in stock, you get there, pawn you off on someone else, waste 4 hours of your day to try to jack up your payment. Then I was to made to feel like I was on a tight budget cause I do not want to pay more than $550.00 a month for a used car. Very shady and do not contact me again. I am going somewhere else. More

I love Mission! Great customer service from Aaron. I love Mission! Great customer service from Aaron. Professional straight forward and up-front. Gave us what we wanted, not what needed to be sold. I love Mission! Great customer service from Aaron. Professional straight forward and up-front. Gave us what we wanted, not what needed to be sold. Thank You More

Isaac Irrobali took good care of me. He was really friendly and a great salesman. Actually, explained to me all my options and gave me great pricing. Will be back to Mission Chevrolet!!!! #100 friendly and a great salesman. Actually, explained to me all my options and gave me great pricing. Will be back to Mission Chevrolet!!!! #100 More

I purchased a vehicle from them and paid it off in cash at the time the salesman promised me that all the services had been done on the vehicle but about a month after having it the service light came on a at the time the salesman promised me that all the services had been done on the vehicle but about a month after having it the service light came on and I took it to Mercedes of el paso where they told me that the service had not been done and that it was only rest and that the service it needed was $1,200 which needs to be done after a so many miles. Then the salesman lied to me several times and told me they were working on getting me my title and plate but almost 3 months later they still don't have it and today I left work early to drive from from Las Cruces NM to el paso to pick them up because they were supposedly there but they there was the excuse that the business office was closed so they could not give them to me. This was the third time driving over there to get them and nothing this is very disappointing I will never buy from Mission Chevrolet again. More

Customer Service Dealership was clean and the gentlemen that helped us were very friendly. Visit started a bit rocky, but the staff was more than happy to get My husba Dealership was clean and the gentlemen that helped us were very friendly. Visit started a bit rocky, but the staff was more than happy to get My husband and I in to the car that I really wanted, and I left very happy and satisfied, Andre was very patient with me, Omar was nice. Both Martin and Andre worked with what I wanted. Mr. Carlos Gonzalez is a very nice man and I enjoyed talking to him and he has a nice smile. Thank you so much to your team for being patient with us. I will see you all again in a few years. Sincerely, Valerie Centeno More

Great place to get you new chevy truck. The staff is super friendly And it was a snap getting my new chevy Silverado, I would recommend this place super friendly And it was a snap getting my new chevy Silverado, I would recommend this place More

Good service Had a little problem but as soon as I mentioned it, they where able to solve my problem, thank u so much for the help. Had a little problem but as soon as I mentioned it, they where able to solve my problem, thank u so much for the help. More