Mission Bay Volkswagen

They were always ready to help me. Made sure I was satisfied. Made sure I got a good deal. Was always patient with me. Thanks satisfied. Made sure I got a good deal. Was always patient with me. Thanks More

I told the sales person on the internet what I wanted and was told it was possible. Did the deal. As always pricing could be better and I don't like to be pushed to buy the Extended warranty. If I want it I was told it was possible. Did the deal. As always pricing could be better and I don't like to be pushed to buy the Extended warranty. If I want it I'll ask for it. More

The buying process was very smooth. I was already pre-approved prior to my arrival which helped. Ian was great and helped me get in and out rather quickly. He explained all the features of my new v pre-approved prior to my arrival which helped. Ian was great and helped me get in and out rather quickly. He explained all the features of my new vehichle prior to my departure. I've even received a few emails from him asking how my experience has been with my new car. Excellent customer service. A+ from me. More

Ana was warm, wonderful, caring, and professional! She was very knowledgeable about every vehicle on the lot and set up all the computer gadgetry in our car before we left so we wouldn't have to figure it was very knowledgeable about every vehicle on the lot and set up all the computer gadgetry in our car before we left so we wouldn't have to figure it out ourselves. Everyone at the dealership was very friendly, thorough, and didn't put any pressure on us. The cars and additional products sold themselves, which is the very best way to buy. We simply could not give a higher recommendation for City VW and Ana Ituarte--thank you!!! :) More

The service was perfect. This dealership answered every question I had and was honest with everything. I will certainly recommend this place to my family and friends! question I had and was honest with everything. I will certainly recommend this place to my family and friends! More

The TDI's all but sell themselves, so when I went to the dealership I knew I did not need to be "sold" on anything. Once I was actually looking at the cars I was torn between the Golf and the Passat; Ab the dealership I knew I did not need to be "sold" on anything. Once I was actually looking at the cars I was torn between the Golf and the Passat; Abraham was totally unbiased and stuck with just the facts about the car's. This made me feel like the decision was ultimately mine and that his main concern wasn't just making a sale. It felt like he just wanted me to be satisfied with what I chose. He was fantastic and I would recommend him to anyone looking for a VW. As for the the dealership constantly trying to run my credit, I am not content or happy with that since I made it abundantly clear that I would be financing through my bank. For future reference there is absolutely no reason for your dealership to get my SSN and run my credit. That is just another worthless inquiry and more personal identifiable information of mine that you have floating around. As for the price, it was good... Do I think I got a great deal? Debatable. In the end, the customer service was terrific and the car is great! Thank you Abraham! More

Great price, easy to work with, responsive and incredibly helpful. Very pleasant buying experience. I'd happily recommend this dealer if you are interested in purchasing either a new or used car. Highly reco helpful. Very pleasant buying experience. I'd happily recommend this dealer if you are interested in purchasing either a new or used car. Highly recommended! More

Dago and Erik worked with us to get us into the car we wanted in spite of our credit even we we couldn't get into the first car of our choice! wanted in spite of our credit even we we couldn't get into the first car of our choice! More