Mission Bay Volkswagen
San Diego, CA
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I went to the dealership knowing what I wanted with a couple of questions, which Tony answered straight and to the point. I didn't feel as if I was being sold on a vehicle, everything was low pressure an couple of questions, which Tony answered straight and to the point. I didn't feel as if I was being sold on a vehicle, everything was low pressure and relaxed. I feel good about my purchase and would recommend this dealership to anyone looking for a new/used Volkswagen. More
City Volkswagen is the Best facility imaginable. I will never go anywhere else. I have been a customer here for 11 years. This is Why: Shane listens very carefully to what I say about what is wrong. never go anywhere else. I have been a customer here for 11 years. This is Why: Shane listens very carefully to what I say about what is wrong. He keeps me updated on what is happening with my car. The car is fixed right, the first time, every time. The service department pays attention to details. Shane is great to work with. Always very professional. Thank you. More
This is the second time I experience the excellent customer service that Ana provides to the customer. She worked with me providing with helpful information and different options, making me feel comfo customer service that Ana provides to the customer. She worked with me providing with helpful information and different options, making me feel comfortable with my decision. I am very satisfied and happy I would strongly recommend her to anyone. More
Christa has excellent knowledge of the vehicles. She made the car shopping experience easy. She worked hard to get us the color and features we wanted. made the car shopping experience easy. She worked hard to get us the color and features we wanted. More
This is the second car we have purchased at City Chevolet/Volkswagon, and both experiences were outstanding! This time we purchased a Volkswagon Passat from Christa De La Torre with Brian acting as Chevolet/Volkswagon, and both experiences were outstanding! This time we purchased a Volkswagon Passat from Christa De La Torre with Brian acting as our finance manager. I had already done my research and knew it was the exact car I wanted, so all we had to do was work with the price. They could have raked us over the coals, but they gave us a more than honest price. Now for Christa. If you want a great Sales Consultant who will take the time to show you everything about your new purchase she is the one to go to. She actually braved the rain to show us the outside features of our new Passat, then sat with us on the inside and went through all the extras. What a wonderful person! I can't say anything bad about City. They have been a friendly dealership to us two times now. Thank you City by the Bay! More
After driving all over san diego county and having nothing but bad experiences with four other Volkswagon dealerships, my husband and I finally ended up at city Volkswagon. we met Christa there and t nothing but bad experiences with four other Volkswagon dealerships, my husband and I finally ended up at city Volkswagon. we met Christa there and talked with her about what we were looking for. Christa suggested that we order the car with the options we wanted. Her knowledge and sincerity put us at ease and we decided to have her place our order. I have since gotten my car and I couldn't be happier with it, but alot of it has to do with the way Christa followed through with every detail. Christa kept in contact with me, kept me informed on the progress of my order, and honored the price she quoted me. Christa is very friendly and personable and honest. I have already recommended her to family and friends. More
Crista was very down to earth and friendly with no hard sell. My purchase was fast and easy. I was not pressured to buy features I did not need or want. She listened to my requests and delivered. Crista is sell. My purchase was fast and easy. I was not pressured to buy features I did not need or want. She listened to my requests and delivered. Crista is an asset to her dealership! More
Tony and Ryan went way above the call of duty for me. They are both a great asset to City VW. I have already referred a friend to the both of them. I applaud the both of them for outstanding customer ser They are both a great asset to City VW. I have already referred a friend to the both of them. I applaud the both of them for outstanding customer service. More
Great and friendly service. Very knowledgeable and helpful. We were not pressurized and the test drive was customized to the car highlighting the enthusiasm of the sales person in the cars he is sell helpful. We were not pressurized and the test drive was customized to the car highlighting the enthusiasm of the sales person in the cars he is selling. More
We had a great experience here! This dealership is so easy to work with! Love our new Touareg too!!! The financing was easy, quick and left me feeling great about bying a new car! easy to work with! Love our new Touareg too!!! The financing was easy, quick and left me feeling great about bying a new car! More