Mission Bay Volkswagen

I have been working with Christa since she sold me my 2010 Jetta S. She always sends me greetings on holidays and notified me when she moved to City VW when Miramar VW closed. She was our contact at Ci 2010 Jetta S. She always sends me greetings on holidays and notified me when she moved to City VW when Miramar VW closed. She was our contact at City when my daughter was in the market for a new car last January. Becki bought a new 2012 Jetta on January 3, 2012. I was at the Service Department with my 2010 Jetta S today and sent Christa a text message to see if she was around. She came over to the lounge to see me and we discussed how my daughter liked her new car and that she was watching to see when I could upgrade my 2010. I told her I would love to have a moon roof again. Christa is great to work with and we have become good friends. More

My wife and I visited a car dealership (not VW) that had a used VW GTI on their lot so we took it for a test drive. It was a fabulous car but the wrong color so we headed over to City VW and met Matt. Mat a used VW GTI on their lot so we took it for a test drive. It was a fabulous car but the wrong color so we headed over to City VW and met Matt. Matt was a fabulous "salesman." He did not try to sell us on the VW but shared his experience with us as a new VW owner (he and his girlfriend had both recently purchased VW's) and as a new VW employee. Matt had worked at a previous dealership and talked about his knowledge of VW and how impressed he was with them. It was amazing that he knew so much about the company and their cars given that he had not worked there for very long. His enthusiasm said a lot for their product and philosophy. Matt is a different kind of salesman. He asked us what we were looking for in a vehicle and explained how VW matched our criteria but did so in such a way that we never once felt pressured like most salesmen make you feel. It was as if we were talking to a friend who was sharing information with us rather than trying to get something from us. He never once felt desperate to make the sale but seemed genuinely concerned to get us in a vehicle that worked for us. We were in love with the GTI and could have easily took one home that night but wanted "to be sure" so we went home to do more research. We spent the next day driving around to more dealerships and compared both the cars and the salesmen. None of the vehicles seemed right for us and after a day of doing battle with aggressive salesmen trying to "make the sale" we were so happy to come back to City VW and tell Matt we were done looking. We had called him earlier in the day to tell him we were coming back in and he waited for us even though he was supposed to be off work already. The price was a not what we were hoping for but they eventually found a way to make it work for us. We wanted the car that night but it was not quite ready to go. Matt let us drive it home on the condition that we would come back in to get it detailed. When we showed up they took us right away. We didn't have to wait too long before getting back in to a gorgeous shiny car. Matt even threw in a VW water bottle because my wife had joked about getting one after seeing it in the service center. We ended up leasing the car and we are thrilled with that option because it means we will get to work with Matt again when it's time to get a new car. More

This was our second purchase in 3 months. I specifically wanted to deal with Christa, she made my first purchase so painless, I had to give her the opportunity for yet another sale! This sale was very speci wanted to deal with Christa, she made my first purchase so painless, I had to give her the opportunity for yet another sale! This sale was very special for me, it was my sons first new car! Just as I thought, Christa came through again! My son drove off the lot in the car he wanted and the color he wanted... Thank you Christa and City Volkswagen! You have a customer for life! See you soon... My daughter needs her first new car! Jeff More

I'd highly recommend the fine people at City Volkswagen. We bought a new 2012 Golf TDI from Christa and the entire process was a breeze. Christa was very knowledgeable about the model and the Volkswagen bra We bought a new 2012 Golf TDI from Christa and the entire process was a breeze. Christa was very knowledgeable about the model and the Volkswagen brand in general. She made every effort to make sure we were getting exactly what we wanted in a new car, and has since done a fantastic job of keeping in touch and making sure we're still happy with the vehicle. If I ever want to buy another Volkswagen, I'm going to her. Not only are the sales people a pleasure to talk to, the service team is outstanding. When I bring my car in for maintenance, I always feel like I'm rolling off of the lot in a brand new car. Service has always been fair and expedient, they really do a great job. More

My husband and I were impressed by the level of service we received through the whole process of buying my awesome new Beetle! They have been in touch with me since the sale 3 weeks ago, and are very help we received through the whole process of buying my awesome new Beetle! They have been in touch with me since the sale 3 weeks ago, and are very helpful with all of my questions and emailing me with the check up appointments. etc. We would recommend Christa and Ryan and City VW dealership to friends and colleagues. Another important note is that I was worried about the car buying ordeal to be frightening and was so excited to find out that is was actually a pleasant experience. More

I've been coming to City VW for over a decade because of their consistent reliable service and sales personnel. I recently purchased a Jetta Sportwagon with the help of Christa De La Torre and she couldn't their consistent reliable service and sales personnel. I recently purchased a Jetta Sportwagon with the help of Christa De La Torre and she couldn't have been more helpful. Just go there for any of your VW purchases or service. More

I bought my car a year ago from Ian - and he was great then. I am a very busy full time M-F working MOM of (3) boys and a sales director in my line of work. I needed a new car and came in on a Saturday then. I am a very busy full time M-F working MOM of (3) boys and a sales director in my line of work. I needed a new car and came in on a Saturday but couldn't make it in during the week. Ian drove the paperwork to me where I work. I meant to write a review then....but what he did a YEAR later (and we haven't spoken at all during the year) far surpassed my expectations. I called Ian to tell him that I bought the car a year ago and lost the key. Not only did he remember me - he contacting service and they all treated me like a VIP. My car was so messy and dirty and to my suprise when I picked it up it was washed and detailed. They "get it" at City VW. They know...not only will I be back but my 14 year old son will need a car in 2 years and this dealership is definitly where I will go. Thanks for everything. I also want to give a shoot out to Jared (I think that is his name) in Service. He went to SDSU in hospitatliy and it shows! More

Thanks christa for her kindness and friendly help. I love my new jetta very much. People there are very nice and knowledgeable. They delivered my car the day after my purchase. Very efficient. my new jetta very much. People there are very nice and knowledgeable. They delivered my car the day after my purchase. Very efficient. More

This experience was wonderful! Christa was informative and very professional. I feel very satisfied with her performance and the people we workedd with at the dealership to complete the process in a timel and very professional. I feel very satisfied with her performance and the people we workedd with at the dealership to complete the process in a timely manner. Thanks to you all at City VW. Dena More

Christa made my car buying experience painless and enjoyable. She was able to extend City's great customer service and was a pleasure to work with. I look forward to working with her in the future i enjoyable. She was able to extend City's great customer service and was a pleasure to work with. I look forward to working with her in the future in setting up my next service appointment! More