Mission Bay Volkswagen
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 225 reviews
I found Mrs.Delatorre to be very professional, friendly I found Mrs.Delatorre to be very professional, friendly and courteous. She was quite thorough with me and spent alot of time explaining things to me I found Mrs.Delatorre to be very professional, friendly and courteous. She was quite thorough with me and spent alot of time explaining things to me. More
Christa was very friendly & helpful. She made sure that the leasing process was easy & painless. We got a great deal on our new Jetta. Christa went the extra mile to help us learn the Bluetooth & Na that the leasing process was easy & painless. We got a great deal on our new Jetta. Christa went the extra mile to help us learn the Bluetooth & Nav system. I would recommend City VW to my friends & family. More
Christa was a pleasure to work with. I was in and out as fast as possible. Trade in value of previous car was fair and I am thoroughly satisfied with my purchase. fast as possible. Trade in value of previous car was fair and I am thoroughly satisfied with my purchase. More
Was looking for a new car for about 8-6 months before going in to test drive my top four cars. First trip to a VW in San Diego was awful. So pressured, treated like just another transaction, and well, I going in to test drive my top four cars. First trip to a VW in San Diego was awful. So pressured, treated like just another transaction, and well, I left after test driving and never went back. Googled other VW dealerships in San Diego and found City VW. Walked onto the lot and Christa came out and I was SO lucky that it was her that did. This was my first new car purchase and she made it the best experience. She was friendly, helpful, full of information, and most of all a bubbly personable sales person. Why can't they make them all like Christa? Car buying would be such a better experience. The process was fairly quick. Day 1, test drove and talked car specs. Followed-up and helped me through e-mail with numbers and all my questions. Day 2 a couple weeks later I was ready to buy and had my new 4 door Golf waiting for me. Paperwork, blah, all the stuff, throughout the evening, then left happy and excited to pick up my new car the next day. Very happy with my purchase, love my new car. Helped me with exactly what I wanted and wasn't pushy or too intense. I know I can email or call her if I have any questions and always receive a quick reply. Looking forward to working with Christa again when I am ready for my next car. More
Christa was very friendly. The price was great, the customer service was outstanding. Over-all buying experience has been very pleasant. Expecting continuing excellence from this dealership in dealing customer service was outstanding. Over-all buying experience has been very pleasant. Expecting continuing excellence from this dealership in dealing with future maintenance and repairs. More
I had been to multiple dealerships before going to City VW and was incredibly disappointed with the salesmen I had encountered, so much so, that before even going to City VW, I checked reviews of the sales VW and was incredibly disappointed with the salesmen I had encountered, so much so, that before even going to City VW, I checked reviews of the sales personnel before going in just to get a better idea of what to expect. I ended up getting Christa, and she was the one I had hoped I would get based on the reviews on this site! She was great, got me the car I wanted, and even went above and beyond the call of duty by picking me up at CarMax so we could get the deal done that night. She was by far the nicest, most professional and genuine car saleswoman/salesman I have met. Thumbs up! More
Christa was truly amazing. I've bought MANY cars and have been given the run around EVERY time to reach an acceptable deal. My experience with Christa was truly different. I really appreciated her up front, been given the run around EVERY time to reach an acceptable deal. My experience with Christa was truly different. I really appreciated her up front, bottom line, and non wasteful of my time qualities. Best car buying experience EVER!!!!!! HIGHLY RECOMMENDED!!! More
I purchased a new 2012 Touareg TDI last month from City after shopping for a few months and visiting several dealers of various brands. I found City VW was refreshingly upfront and pleasant to work with t after shopping for a few months and visiting several dealers of various brands. I found City VW was refreshingly upfront and pleasant to work with through the entire proces. One of the main reasons was my saleswoman, Christa De La Torre. As an informed car guy that knows more about autos than I really need to, I don't suffer junior salesman that pretend to know it all and say anything to push the sale. Christa was not only well informed but very professional. Not pushy, no pressure, just there to assist and answer questions. She found the color I wanted and made it happen. Great service AND at a great price. More
I have been taking my car to City for service for years, and have been very happy with their service. I usually work with Shane, who is a really nice guy to work with and always makes me feel like I am in g and have been very happy with their service. I usually work with Shane, who is a really nice guy to work with and always makes me feel like I am in good hands. My last service was completed outside of the warranty, and a few days later I recieved a coupon for a complimentary service which they were kind enough to honor (even though it was after the fact). Cherylann really went the extra mile to accomdate this, which I really appreciate! Too many business take loyal customers for granted, but City makes the extra effort to take good care of their customers. More
After driving a big car for years, i decided I needed a small hatchback and I bought a 2012 VW Golf at City VW. I love this car and would buy another VW in a minute. Christa was kind and considerate and kn small hatchback and I bought a 2012 VW Golf at City VW. I love this car and would buy another VW in a minute. Christa was kind and considerate and knowledgeable, the transaction was quick and painless, I got the car almost immediately, and I got a great deal. Overall, it was a great experience and I would recommend Christa and City highly. Did I say I love this car? More