Miracle Toyota

This isn’t just a review. ..this is recognition that needs to reach the highest level. I’ve had my Toyota Corolla serviced multiple times at Miracle Toyota, and every single ..this is recognition that needs to reach the highest level. I’ve had my Toyota Corolla serviced multiple times at Miracle Toyota, and every single time, Kabil has delivered a level of service that goes far beyond expectations...and laudable industry leading customer service. In a fast paced, high volume environment, he remains composed, attentive, and genuinely committed to doing things right. He communicates clearly, follows through without being asked, and makes sure you leave confident in the work that was done. Nothing feels rushed, overlooked, or transactional. What truly sets him apart is consistency. He treated my mom with the exact same patience, respect, and care .....taking the time to make sure she felt comfortable and fully taken care of. That kind of character and professionalism is rare, and it reflects incredibly well on your brand. This is the type of employee that defines what customers remember about a company. Corporate leadership needs to know this: Kabil is representing Miracle Toyota at an elite level. His work ethic, professionalism, and customer care deserve to be recognized directly. If there’s anyone who has earned a personal “thank you” from leadership...it’s him. Five stars isn’t enough. ⭐⭐⭐⭐⭐ More

Worst Toyota EVER! Avoid this place for repair. I left my car for repair on 4/2/2025. Per Martha Ayala my vehicle would be ready 4/10/2025. When I called her to my sur Avoid this place for repair. I left my car for repair on 4/2/2025. Per Martha Ayala my vehicle would be ready 4/10/2025. When I called her to my surprise the car was not ready... Just to make the story short, today is 6/9/2025 and my car is not ready yet. Miracle Toyota make more damages to my brand new Toyota Sienna Platinum 2024 and transfer my car to another Collison repair shop. I spoke with numerous people from the dealer (Martha Ayala, Mery Gerena, Franky, Karina, etc) calling at different times of the day and even leaving a message, and none of them have a solution for this matter. They try to blame Geico and/or the delay of shipping for the parts. When I spoke with them about all these issues, I was met with zero empathy but Karina. She was the only one who was willing to assist me and try to resolve the situation and look for answers. I still have a rental car thanks to them and they do not want to be responsible for. This experience has been nothing but stressful, costly, and completely unacceptable. More

Mery, the service manager, always greets with a warm smile and professional care. She clearly explained the issue, solution, and timeline, and everything was completed right on schedule. My concern was smile and professional care. She clearly explained the issue, solution, and timeline, and everything was completed right on schedule. My concern was resolved smoothly, as always. Thank you to Mery and the Miracle Toyota team—you truly live up to your name! More

BAD SERVICE LONG WAITE FOR A SIMPLE OIL CHANGE LOST ONE OF MY LUG NUTS OF MY LUG NUTS More

While I was out of town, my elderly mother went to Miracle Toyota for an oil change. While she didn’t get her car there originally, she owns a Toyota and thought going to the dealership was best when Miracle Toyota for an oil change. While she didn’t get her car there originally, she owns a Toyota and thought going to the dealership was best when she retired and moved closer on a fixed income. While at the dealership last Friday for an Oil Change, she was repeatedly approached about selling her car due to the low milage and great condition. She declined multiple times. She was then told that in addition to her $75 oil change, they really needed to switch out all of the fluids in her car, and her new total would be around $600. She’s a trusting person and believe the good in others so agreed. They finally returned telling her that she needed 4 new tires but that they could offer financing through them for everything making it affordable. Since I wasn’t available by phone, she trusted them and moved forward. Her total for all of this ended up ~$2400!! When I returned home 2 days later, I checked in with her and learned what had happened. She sent me photos of the invoice and quickly noticed that they sold her 4 top of the line sports tires, which were completely unnecessary. After a quick google search, I found the tires that she purchased at a competitor with installation for over $700 less. Additionally, there were other tire options for her vehicle that were much less expensive and a fraction of the cost. Immediately I was hopeful that we may be able to return the tires or agree to some sort of price matching before my Mom would have to pay monthly for 2 years on these tires. Although it was a Sunday, we called to see if there was a return policy or price matching but no one was available. The first thing the following morning, we called and spoke with Frank, a service manager at Miracle Toyota. Not only was he unwilling to work with us, he also stated that “dealerships will always charge people more” and that next time “we should be sure to come with her to avoid these things.” Ultimately we were told that if he tried to offer a discount or provide money back it would show that they did something wrong and refused. I understand that my Mom agreed to the purchases above and that her hand wasn’t forced. A business is allowed to charge (or overcharge) for their services, as they would like. I also believe that supporting a business also means supporting their business practices, which include taking advantage of someone like my Mother. There are plenty of businesses that work with integrity and value their customers. I would urge you to find one of those before providing your business to Miracle Toyota. More

This place has become the worse place to go to have your car serviced. I’ve given this place a chances because maybe the people are having an off day but it has become the norm in this location. Everything car serviced. I’ve given this place a chances because maybe the people are having an off day but it has become the norm in this location. Everything is about up selling they do not care about the costumer service anymore especially if your deny the upsell. Do not trust AJ that works there. Rude behavior and very arrogant. He told me he would not top off any of the fluids unless I was going to do the upsell. Please don’t waste your time coming here. Your going to leave frustrated More

Where to start with this place. They lost a wheel lug nut one time I had my tire rotation. On my last oil change they lost one of my front skid plate screw. On one of my last oil ch They lost a wheel lug nut one time I had my tire rotation. On my last oil change they lost one of my front skid plate screw. On one of my last oil changes they tried selling an air filter, when I had just installed a new k&n performance air filter. I went to purchase coolant to do my own flush, since I don’t trust their mechanics losing another part, I ask the parts salesman how many bottles I need. He says two bottles so I make the purchase, only to use one. I go back to return the remaining bottle HE told me I needed, and he refuses to take the return because I don’t have the receipt. At this point I will no longer go to this dealership for anything, nor do I recommend this dealership to anyone!! More

William was great with his service, it was quick and easy to get it done and took less than an hour to have my vehicle back. I am very pleased with their service. to get it done and took less than an hour to have my vehicle back. I am very pleased with their service. More

Good Service, always on point, the service Advisor Eris Rosario as always go above and beyond to do his job and recommend the better service for my car, good Job👍 Rosario as always go above and beyond to do his job and recommend the better service for my car, good Job👍 More