Miracle Toyota

Never again Miracle Toyota!I will tell the complete Never again Miracle Toyota! I will tell the complete story starting with my purchase experience: I needed a new truck and looked at a fairly new Tun Never again Miracle Toyota! I will tell the complete story starting with my purchase experience: I needed a new truck and looked at a fairly new Tundra Truck that was advertised for $36900. Of course, there will be extra costs for tag, taxes, and dealer fee, but when they presented the total price, they suddenly added a $4500 reconditioning fee. I asked the salesperson why they advertise a car for a certain price and then add some phantasy prices to bring the price up. He said he cannot do anything about that, they have to add whatever the service department had to invest in the car to get it ready for selling. Maybe they hope that some people do not realize this add on because they only look at the monthly payment amount. When I was ready to walk away, they started dropping the price step by step until the reconditioning fee suddenly disappeared. After playing their game I ended up purchasing the vehicle. When I did my test drive with the vehicle, I noticed that the front end had a shake at around 60-70mph and told them I would like to have the tires balanced before I take it home. While I went through the endless process of getting the paperwork done, they prepared the car for me, so they said. After spending hours at the dealership, they finally brought out the car and said everything was done, detailed and tires balanced. I drove home and realized that the car had the same shake as before. I did not want to drive back right away; the dealership was about to close, and I was exhausted. I was very busy for the following weeks and hardly drove the truck, because I was on the road mainly with my work car all the time. Unfortunately, I lost my car key approx. 4 weeks after the purchase, but I remembered that they talked me into a service package which included a lost key insurance, so I called them and asked how I could get a replacement key for my car. They told me I will have to get the truck towed to the dealership and then they could program the new knew, but my insurance will only cover the key and 1 hour of labor, but it would take 2 hours to program the key, since this was the only key, (they only gave me one) the process would be more complicated and I would have to pay the additional hour ($125) I had my doubts when they told me it would take 2 hours to program a key. I graduated from technical school and I am not stupid. So, I picked up the unprogrammed key and called a locksmith, he came out and programmed the key in 5 minutes, that cost me $110, so I saved $250 for towing and $125 for the additional rip off fee. I drove to Miracle Toyota to tell them that it took the Locksmith 5 min for what they say takes 2 hrs. The service guy then told me that the Locksmith did not do it the correct way and that this procedure could fry my computer which then would cost me a fortune to have it replaced. “what a bogus”. Any way, since they already had the pay out from my insurance, which included 1 hour of labor “$125”, I asked if they could use those $125 to balance my tires which apparently never have been balanced in the first place. He said that they would not do that, so they took $125 from the insurance company for doing nothing. The service guy also told me that I am outside the 30 days in which I could have made a complaint concerning the wheels. I was there on day 34. He wanted to give me a discount though for balancing my wheels. I said no thanks and walked out the door. I drove to a small tire place; he balanced my wheels for $20. More

Atif Naeem helped me pick out my car and he was fantastic! Was very patient with me as I was very indecisive and worked with me to get the right deal. I will recommend him to anyone who needs a veh fantastic! Was very patient with me as I was very indecisive and worked with me to get the right deal. I will recommend him to anyone who needs a vehicle! Thank you, Atif! More

El señor Dino Cantos fue muy amable, servicial y paciente al explicarnos todo de principio a fin. Su prioridad fue que estuviéramos 100% satisfechos con la compra y lo logró!! Gracias!! al explicarnos todo de principio a fin. Su prioridad fue que estuviéramos 100% satisfechos con la compra y lo logró!! Gracias!! More

A good experience The variety of vehicles ensure that there will be at least one car that best fits you. The employees are kind and will take the time to help you find The variety of vehicles ensure that there will be at least one car that best fits you. The employees are kind and will take the time to help you find a car that suites your needs. An overall positive and wonderful experience. More

We will like to recommend Chuck from miracle toyota for the treat and the knowledge that made this deal easy and quick for the Oyola family once more !!! Thank you chuck and willbee the treat and the knowledge that made this deal easy and quick for the Oyola family once more !!! Thank you chuck and willbee More

Gracias a Joel que me busco la mejor opción de pago para yo poder salir con mi carro nuevo del 2020. Me encanto su servicio y su atención sobre todo, entre el y su equipo hicieron un excelente trabajo y hoy yo poder salir con mi carro nuevo del 2020. Me encanto su servicio y su atención sobre todo, entre el y su equipo hicieron un excelente trabajo y hoy le agradezco todo. Les recomiendo ir hasta este lugar y expongan lo que buscan y necesitan ellos les ayudaran tanto cómo puedan claro está! Gracias! por todo More

My son and I met with Rob yesterday 2/20. Rob and the crew at miracle are outstanding and exceptional. Best place EVER!! C. Vincent crew at miracle are outstanding and exceptional. Best place EVER!! C. Vincent More

NEW RIDE YEY i love my new camry 2020, great experience from a to z, thnx miracle toyota for approving me for a new car and all the advantages for buying from you, i love my new camry 2020, great experience from a to z, thnx miracle toyota for approving me for a new car and all the advantages for buying from you, thnx a lot, More

Let the games begin On 1/25/20 we went to Miracle Toyota and it turned into a night mare. My wife liked the car she picked out but when we went inside to get a quote it w On 1/25/20 we went to Miracle Toyota and it turned into a night mare. My wife liked the car she picked out but when we went inside to get a quote it went down hill fast. They brought us out a quote that was pretty much a joke. After telling her yesterday about incentives from Toyota and when we are there they mention this several times as well. The quote they bring her does not have not one incentive from Toyota on it. And they start right off with the pricing game and telling her this is what it is. They then bring out the manager who goes into well what do you want to pay. And she tells him and his answer back is 50 to 60 more then what she said. The whole experience came across as we want as much as you are willing to pay because we have our quota to meet. More

Best dealership in town!!!! Bought new 2020 Toyota RAV4 XLE Pros: 1) best salesperson Michael Stephany, he is nice, patient and friendly. He didn't waste my or his time, he j Bought new 2020 Toyota RAV4 XLE Pros: 1) best salesperson Michael Stephany, he is nice, patient and friendly. He didn't waste my or his time, he just gave me the best deal in town right the way, with a huge discount!!!!!! Thank you very much, you are an amazing guy, without you I would still shop around :) He gave me almost 18% off from MSRP. MSRP was $29 176 + tax and fees, they agreed to sell it for me for $23 935 plus tax and fees. So out the door price total was $26 847; 2) Dylan Conde was an insurance manager. Very nice and helpful guy!!!! Even I didn't agree for his quote I decided to call insurance company myself, that I could get better quote. He wasn't upset instead he said he would help me to find the right one and he did!!!! Thank you, you an amazing person!!!! 3) Andres Henao, finance manager was at first very unfriendly but by the time he changed and even started make some jokes lol. I had a blast talking to him, because he did explain some finance stuff for me that I didn't understand lol. But he got pissed by time lol even called me "cheap", lol year right I am cheap with my own money. I don't get them from the air, I working hard for them, lol. So I try squeeze any penny that I can. But over all he is really nice guy and funny!!! He just need to smile more ;) 4) they except down payment paid by credit card up to $5000; 5) complimentary coffee and tea; 6) good waiting area with TV. I'm really happy with my purchase!!!!! Thank you guys for everybody who helped me to make it happen!!!!! More