Miracle Toyota

This is the second Toyota we have leased from Winter Haven Toyota, and Grant is the most experienced and helpful saleman you could ask for. I've had a few little operator problems that he solved almost Haven Toyota, and Grant is the most experienced and helpful saleman you could ask for. I've had a few little operator problems that he solved almost immediately - all came up because I didn't take the time to read the owners manual, or didn't understand what it did say. The service people have always done excellent work on the periodic maintenance, we've never had a problem with either vehicle breaking down or needing any kind of repairs. Toyota builds quality vehicles, thanks! More

In short, salesman doesn't sell vehicle. Still do it with closer. Made deal in 1 hour said dealer swap. Four weeks later driving demo with excuse after excuse where "my" vehicle really was, they called me i closer. Made deal in 1 hour said dealer swap. Four weeks later driving demo with excuse after excuse where "my" vehicle really was, they called me in saying they had it and it was still wrong. They ordered it without toyoguard then refused to take cost off of selling price (dirty bait and switch). Sold us saying dvd system you could put two in and watch. WRONG!! Even service didn't know you couldn't put two in player. Search of internet, by me figured it out...Sales Manager only offered to buy vehicle back, not make it right by buying me a dvd player like requested. I think they made me such a good deal they tried to make some money back by ordering without toyoguard ($950 package)and then figured it would be better to buy it back instead of do the right thing. Would not recommend this business to anyone. Feel free to call me if you want further details. 863-287-4865 Travis More

Friendly & knowledgeable dealership that goes out of it's way to find teh right vehicle for the customer. I have also been advised that the support "post" purchase is very good. Further, I have receiv it's way to find teh right vehicle for the customer. I have also been advised that the support "post" purchase is very good. Further, I have received several recommendations relating to their service department. Again knowledgeable & courteous More

I bought a car from Mr. Murphy and I can not begin to tell you how helpful he was! I brought my car in for service and clearly went in with no intention to even buy a car but he offered me a deal that I tell you how helpful he was! I brought my car in for service and clearly went in with no intention to even buy a car but he offered me a deal that I couldnt resist! The process was expedited immediately with no hassles, no curve balls and they matched my offered price without the blink of an eye! This is honestly the best dealership I have ever been to, and Im an engineer who cant stand to played with. They were straight to the point with no hidden agreements. I truly recommend this dealership to everyone. It is very difficult to find one as good as this. Hope I shared enough info for those of you feeling the same way! More

Toyota of Winter Haven truly understood what I was looking for in my purchase, my price range, and my needs. Not only did their sales team truly listen to me, they honestly had my best interest at he looking for in my purchase, my price range, and my needs. Not only did their sales team truly listen to me, they honestly had my best interest at heart. I would highly recommend Toyota of Winter Haven to my friends. More

I had just picked-up my 2011 Highlander at Toyota of Winter Haven. First I researched online the car I wanted, a Blizzard Pearl color (hard to find). My impression of car salesmen was very low, but th Winter Haven. First I researched online the car I wanted, a Blizzard Pearl color (hard to find). My impression of car salesmen was very low, but this guys are not the typical car salesmen, they are CSR (cutomer service representatives). The service I received was beyond my expectations, and trust me, my expectations are always high. They did not sell me a car, they matched me with the right vehicle for my type of driving and needs. I am so happy with my Highlander, I love it. Thank you Toyota of Winter Haven and your great team of CSRs. More

management is horrible and they do not know what they are doing! All they are trying to do is rip people off. They are very rude and unfriendly. I would never buy a car from this dealership! I would recommen doing! All they are trying to do is rip people off. They are very rude and unfriendly. I would never buy a car from this dealership! I would recommend any other dealership to buy a toyota from. More

Toyota of Winter Haven installed a part on our car backwards. We took the car to another nearby Toyota dealer and they fixed it but charged us a bunch to do so. Toyota of Winter Haven vehemently argue backwards. We took the car to another nearby Toyota dealer and they fixed it but charged us a bunch to do so. Toyota of Winter Haven vehemently argued with us after we demanded a refund. We are very displeased with the service they provided and are still arguing with them and may have to go to court to recover our loss. They put our car on the road after an alignement and it was dangerous. They had changed their name from "Miracle Toyota". I would highly recommend people boycott this dealership as they are not reputable as long as David Herrington is their service manager. More