Miracle Toyota

My husband had problems with his Toyota Tundra so while waiting for it to get serviced, he talked to Steve about trading it in for a used truck. Steve showed him a great 2008 Tundra, the only later model waiting for it to get serviced, he talked to Steve about trading it in for a used truck. Steve showed him a great 2008 Tundra, the only later model one on the lot, he test drove it and took it home! Steve and the finance person, Marcos, were so helpful and made the purchase a non-event. Thank you Toyota of Winter Haven, and Steve in particular, for all the help and friendly service. More

I bought this car from winterhaven toyota for 2 reasons. They gave me a fair price and the main reason was the excellent treatment I received throughout the sales transaction. To explain further I have purc They gave me a fair price and the main reason was the excellent treatment I received throughout the sales transaction. To explain further I have purchased 7 other new vehicles since the year 2000 for my family. At winterhaven toyota I was treated kindly at all times by Rich and Matt. I have tried to negoiate a deal at more than 20 dealerships during the past 10 years and have never been treated to this level of kindness and respect at any other dealership. During the negoiating process there is always someone who chimes in and is rude and/or badgers you with some sort of high pressure tactic to sign. That did not happen here. I highly recommend them to anyone who likes to be treated well. In fact I asked my wife this morning if she would like me to trade in her 2010 honda on a new camry because I was so impressed with toyota of winterhaven. Tom S. Davenport Fl. More

After experiencing terrific service in the Service Dept the past 3 years, I chose to give this dealership a try when I purchased a new Toyota Highlander. I was extremely happy with our salesman RICH NACKSO the past 3 years, I chose to give this dealership a try when I purchased a new Toyota Highlander. I was extremely happy with our salesman RICH NACKSON who did an excellent job working with us. From the salesman to the sales manager to the credit manager I was extremely impressed with their dedication to their jobs! My wife and I were treated like a customer ought to be treated when they enter a dealership! Toyota should be proud of this dealership!! I have purchased 2 Toyotas and two Lexus automobiles in my history with Toyota products. I am extremely, as always, impressed with the quality of their products!! The entire dealership is friendly and have a way of making you feel welcome the minute you step into their dealership! I left the dealership knowing and trusting that I got the best deal in town! It is one thing to have a great product to sell. But, if you don't have the personnel that can show you that they really care, then a great product is wasted. Toyota of Winter Haven is the best dealership I have experienced during my 54 years of buying new cars! I am 70 years old. I am confident that I was at the best dealer! I know my satisfaction will continue with their future care of my Highlander! Albert Marth Kissimmee, Florida More

Victoria was very friendly (as were all the employees)& very helpful in explaining everthing to us. We feel we got a good car for the price. We will be back to Winter Haven Toyota next time we` employees)& very helpful in explaining everthing to us. We feel we got a good car for the price. We will be back to Winter Haven Toyota next time we`re in the market for a car. Keep up the good work! More

Exceptional service all around!I had a great experience with the sales representative. She was very helpful and did a great job on her walk around with me on the car. She explained all the paperwork as I w with the sales representative. She was very helpful and did a great job on her walk around with me on the car. She explained all the paperwork as I was signing. Laz did an excellent job with explainnig the financing and my esp as well. More

Mt sales consultant was Victoria Barron. She was very patient with me. I went in first in the morning to see the Tyota Matrix and sit in it. She gave me a brochure and her card. I told her I had resea patient with me. I went in first in the morning to see the Tyota Matrix and sit in it. She gave me a brochure and her card. I told her I had researche on the Internetand had a couple more cars to check out. While she was inside getting her car another sales agent came over was very nice but my first impression was that he was trying to take the opportunity away from Victoria. I went back in the afternoon and Victoria took me for a test drive and I found out that the gentleman in the morning was the sales manager. I really had a very good experience buying this car. I think you have a real good sales consultant with Victoria she is very patient with her customers and I do not think it had anything to do with fact I am a senior citizen. Brenda Hoyt More

When I called ahead to make the appointment with Service, I spoke to Doug who was very friendly, informative and professional. When I arrived, I was met and greeted immediately. Doug completed the paperwor I spoke to Doug who was very friendly, informative and professional. When I arrived, I was met and greeted immediately. Doug completed the paperwork to get started on the vehicle service immediately. They completed the 30,000 mile service in about an hour and Doug came in to review the results with me before turning the paperwork over to the cashier. The service was completed quickly and correctly the first time. Doug and the cashier were both very friendly, very courteous and very professional. Overall, I'm extremely pleased with the service and the visit. More

I dealt with a local Toyota dealership in Lakeland, Fl. I worked with them for close to three weeks and couldn't come to terms with them. I went to Winter Haven Toyota and within fifteen minutes I had a gre worked with them for close to three weeks and couldn't come to terms with them. I went to Winter Haven Toyota and within fifteen minutes I had a great deal and bought the truck I wanted. The other dealership couldn't (or wouldn't) try to get the deal I wanted. I told Winter Haven Toyota what they offered me, I told them what I was looking for and they beat not only Lakeland Toyota but gave me a better deal than what I was looking for. More

We started our car shopping experience at Lakeland Toyota. After two days at Lakeland Toyota and numerous dishonest changing statements by a slew of car salespeople/assistant managers/managers etc etc Toyota. After two days at Lakeland Toyota and numerous dishonest changing statements by a slew of car salespeople/assistant managers/managers etc etc. we left there. I tell everyone I speak with about a potential car purchase "Buyer-Beware Lakeland Toyota." Our experience at Toyota of Winter Haven was a totally different car shopping experience from what we had experienced in Lakeland. We dealt with one polite ethical salesman who did all he could to meet our needs. We dealt with one equally accommodating assistant manager. We received a followup call from another manager. We decided to buy our car at Toyota of Winter Haven. It was excellent experience for us. We feel we purchased a quality car at a fair price from an ethical dealership. Thank you -- Toyota of Winter Have. This dealership is a definite asset to Polk County, Florida. More