Miracle Toyota

The Salesman, Rich,did a great job for me and we connectd well during the exploration process. However, my first experience with the "negotiation dance" on cost for a leased Camry was very frustrating but t well during the exploration process. However, my first experience with the "negotiation dance" on cost for a leased Camry was very frustrating but the Sales Manager, John, interviened and corrected the situation. I do not like being made to feel stupid by not fully understanding all elements of lease pricing and financing and the more I learned on my own, the more I realized how my first experience with the negotiations process was exceptionally bad. I returned to communicate my frustration with the intention of taking my business elsewhere. Why don't you give customers the feeling that you're at least being fair with them from the beginning rather than trying to rip them off at first. Again, John and Rich saved the day and I ended up leasing my Camry at a very good rate. End result - very satisfied customer, and that is how I answered the survey questions above. More

The reason I came back to this dealership is due to the prior experience I had purchsing a vehicel from them before. I was very happy to see this is still a reputable place to do business. Rich was ver prior experience I had purchsing a vehicel from them before. I was very happy to see this is still a reputable place to do business. Rich was very helpfull in the purchase of my vehicel along with the genreal manager. I felt like they were doing to best they could to give me a great deal. I will be sure to recommend your dealship in the future. More

They sold me a car that turned out to be a lemon car. After i went to the manufacturer dealer more than 20 times for repairs because of a lot of things wrong with the car even my car flooding on the pass After i went to the manufacturer dealer more than 20 times for repairs because of a lot of things wrong with the car even my car flooding on the passenger side aftr a heavy rain my warranty was voided and toyota of winter haven never did anything to help me out after i went there in person and sh9wed them all my invoices from the dealer repair shop. I will never buy a car from them nor will i recommend them to anyone. Im still paying for the car and they have the audacity to still send me car offers by mail. More

I just wanna say thank-you to Rich Nackson for taking the time to help us find a new car he's very nice, and the customer service at toyota of winter haven was great. I would also like to say yes i would ref time to help us find a new car he's very nice, and the customer service at toyota of winter haven was great. I would also like to say yes i would refer this dealership to all of my friends and family. thanks to everyone for all your help and I love my new corolla. More

They worked very hard to get me into the car we wanted. I would have liked a little lower price. In the end they made me happy with my purchase. I would have liked a little lower price. In the end they made me happy with my purchase. More

Rich was very helpful throughout the complete buying experience. he listened to what I needed and wanted and went above and beyond to be sure that I was happy with the sale. I have recommended the dea experience. he listened to what I needed and wanted and went above and beyond to be sure that I was happy with the sale. I have recommended the dealership to 3 of my co-workers and have given them Rich's name. I'm very happy with my car, the experience with the dealership and with Rich, the salesman. More

The Sales Consultant was very easy to work with. I had all the information that I needed to make a decision in about 15 minutes after I walked in. Saw the car, test drove the car, got the manager to agree all the information that I needed to make a decision in about 15 minutes after I walked in. Saw the car, test drove the car, got the manager to agree on the price I wanted. No hassles whatsoever. My wife cam along the next day and I signed the papers and went home with a brand new Camry. What I liked was that there was no hard sell and if there could be a word such as over friendly then I could use it with this dealership. I used another dealer on an prior Toyota Purchase but I can say that I got more personal attention from this Dealership. More

My wife and I had a great experience at Winter Haven Toyota. The salesmen Rich Nackson was very knowledgable and friendly. No pressure and no gimmicks. He was straight forward. We would definately recom Toyota. The salesmen Rich Nackson was very knowledgable and friendly. No pressure and no gimmicks. He was straight forward. We would definately recommend the dealership and Rich to our friends and family. More

Awesome experience the sales person was very nice and was able to work with them. It was by far my best experience with a dealership that i have ever had. able to work with them. It was by far my best experience with a dealership that i have ever had. More

Our salesperson, Travis Campbell was very friendly and helpful. He is the reason we decided to get our car. He let us decided by ourselves with/without pushing us for a decision. He was very patient; wi helpful. He is the reason we decided to get our car. He let us decided by ourselves with/without pushing us for a decision. He was very patient; with me in particular, I gave him a very hard time but he was so friendly and always smiling,very professional. Thank you Mr. Travis Campbell, I will recommend you and your dealer to my friends for sure. More