Miracle Toyota

Rich was great. However Jeff Nunn, the general Sales manager, is rude and degrading. On Wednesday night, we almost walked away from the deal because he was so rude. We were very dissatisfied with his manager, is rude and degrading. On Wednesday night, we almost walked away from the deal because he was so rude. We were very dissatisfied with his tone and demeanor towards us. Even my 15 year old daughter was appalled at the way he spoke to me. We were customers of Miracle Toyota for years and my husband uses your service department regularly with rave reviews. The way Jeff Nunn treated us is truly a disappointment. If it was not for the courtesy other staff including Rich, we would have walked away from the deal with our 2009 Challenger and not gotten a 2012 Tundra. I would expect that at the very least Mr. Nunn be reprimanded for his rudeness. Thank you, Lisa and Steve Jacklin More

My wife and I stopped in to take a look at the new 2012 Camry, I've seen a lot of commercials and was anxious to see one in person. Having been a previous Camry owner I knew that it would be a great car fo Camry, I've seen a lot of commercials and was anxious to see one in person. Having been a previous Camry owner I knew that it would be a great car for my wife. My wife and I met our salesmen Rico who was very pleasant and helpful. He was able to show us all of the features in the car and took time to point out the safety features to my wife who is expecting our first child. I was very pleased with Rico's help and was very satisfied with his assistance in choosing the right model Camry to fit our budget. When it came time to get our payment and trade in value, Rico introduced us to a manager named John Whaley. John was extremely helpful and prompt at returning the pricing. He made us feel at ease as we worked through our payment and budget constraints. As we neared the end the General Sales Manager Jeff Nunn took the time to introduce himself to my wife and I. We were very impressed with the family atmosphere and the fact that even the managers took time to get to know our needs. Needless to say we were very satisfied with our purchase, and will be happy to do business with them again. More

I was very pleased with the level of professionalism from Rich and Marcos. They worked extremely well with me and listened to my needs. I will recommend them and Toyota of Winter Haven to my family and frie Rich and Marcos. They worked extremely well with me and listened to my needs. I will recommend them and Toyota of Winter Haven to my family and friends. Thanks for another great experience! More

took a long time for me to get to the right people, but in the end i got a great deal and what i wanted. in the end i got a great deal and what i wanted. More

I feel my salesman worked very hard to get me the car I wanted. He was courteous and informative. Was not pushy. Explained the features on my 2012 Camry. It was a pleasant experience and I love my car! wanted. He was courteous and informative. Was not pushy. Explained the features on my 2012 Camry. It was a pleasant experience and I love my car! More

Though I did not buy a vehicle here my experience working with Travis was very pleasant.. He was very helpful and honest with me. He spent three hours trying to find me the right vehicle for the price I want with Travis was very pleasant.. He was very helpful and honest with me. He spent three hours trying to find me the right vehicle for the price I wanted. I never felt pressured or lied to in order for him to just make a sale. He later checked with me to see how my search was going and wished me luck in finding the car I was after... Great Job Travis it I recomend you to anyone who reads this review... More

I came in today to have my 2009 Toyota Tacoma appraised. Travis Campbell approached me and gave me a test drive on two of the vans on the lot. Even though the price was right, I did not decide to get the v Travis Campbell approached me and gave me a test drive on two of the vans on the lot. Even though the price was right, I did not decide to get the van. I had a very nice visit with Travis. He was very profesional. I assurred Travis that if and when I decided to purchase a van, Travis would be the one I will deal with because of his kindness and knowledge of the vehicles. I appreciated him not pressuring me. Thanks Travis. More

The Salesman, Rich,did a great job for me and we connectd well during the exploration process. However, my first experience with the "negotiation dance" on cost for a leased Camry was very frustrating but t well during the exploration process. However, my first experience with the "negotiation dance" on cost for a leased Camry was very frustrating but the Sales Manager, John, interviened and corrected the situation. I do not like being made to feel stupid by not fully understanding all elements of lease pricing and financing and the more I learned on my own, the more I realized how my first experience with the negotiations process was exceptionally bad. I returned to communicate my frustration with the intention of taking my business elsewhere. Why don't you give customers the feeling that you're at least being fair with them from the beginning rather than trying to rip them off at first. Again, John and Rich saved the day and I ended up leasing my Camry at a very good rate. End result - very satisfied customer, and that is how I answered the survey questions above. More

The reason I came back to this dealership is due to the prior experience I had purchsing a vehicel from them before. I was very happy to see this is still a reputable place to do business. Rich was ver prior experience I had purchsing a vehicel from them before. I was very happy to see this is still a reputable place to do business. Rich was very helpfull in the purchase of my vehicel along with the genreal manager. I felt like they were doing to best they could to give me a great deal. I will be sure to recommend your dealship in the future. More

They sold me a car that turned out to be a lemon car. After i went to the manufacturer dealer more than 20 times for repairs because of a lot of things wrong with the car even my car flooding on the pass After i went to the manufacturer dealer more than 20 times for repairs because of a lot of things wrong with the car even my car flooding on the passenger side aftr a heavy rain my warranty was voided and toyota of winter haven never did anything to help me out after i went there in person and sh9wed them all my invoices from the dealer repair shop. I will never buy a car from them nor will i recommend them to anyone. Im still paying for the car and they have the audacity to still send me car offers by mail. More