Miracle Toyota

I purchased my Venza about three weeks ago, and went in today because I am having a problem with Sirius Satlite Radio. My previous car had a Sirus radio with a life time subscription. Sirius refuses to today because I am having a problem with Sirius Satlite Radio. My previous car had a Sirus radio with a life time subscription. Sirius refuses to transfer my subscription to the new radio because the old radio was not an XM, as is the new radio. Today is my salesman's, Mike Allen, day off. Travis stepped in to help as if he had sold me the Venza. This is the best treatment I have had by a car dealer and salesmen since I bought my Lexus, which I still have. The problem is not yet resolved, but if it can be, thes are the people that can do it. More

Travis was the ultimate in every single way and went above and beyond. Everyone in the front showroom was exceptional, attentive and very interactive in the whole process. We were never left thinking above and beyond. Everyone in the front showroom was exceptional, attentive and very interactive in the whole process. We were never left thinking "did they forget about us" even though the process is a bit lengthy. Travis was very knowledgeable, and presented our "case" to accounting with very little trauma. This process can be very daunting and emotional, but his whole demeanor and attitude had us not just smiling but relaxed and laughing. Our finance specialist Gene was also fantastic and a pleasure. By the time you get to that point you can be ready to just drop, but in this case the teamwork and caring was a very pleasant surprise. If I could have added "Plus" to the 5 or rate a 10 we would have. I say "BONUS TIME" for the whole lot. Thanks so very much to everyone, Alicia and Neil Kramer Ray and Nancy Osborne More

We would be remiss if we did not comment on our experience at Toyota of Winter Haven. As many prospective buyers do, we had researched the Prius on the fabulous Toyota Website. After doing our ho experience at Toyota of Winter Haven. As many prospective buyers do, we had researched the Prius on the fabulous Toyota Website. After doing our homework, we went to the dealership located by our zip code. We were in the market for a commuter car and this was our first stop. Assuming our "first" visit to T of WH would be just like many previous car buying experiences, we didn't take our checkbook or title to our trade in! We were greeted by a pleasant young lady who introduced us to our salesman, Tony Ortiz. Tony was knowledgeable and very personable......yes I said...very personable! He was a lot of fun with a great sense of humor and we knew immediately he was proud to represent Toyota and the dealership. We understand that he is relatively new to the company, but know he will be a valuable asset. We took a test ride, had our trade evaluated, negotiated a bit and went home with a new car! We could hardly believe it! Aside from Tony, we also appreciated the efforts of Michael Campbell in working the numbers with us and Laz Remolina for his efficiency in finalizing the deal by making the necessary paperwork seem effortless. Who would guess...a great car, a great deal, and we really enjoyed the time spent at the dealership. I would like to thank everyone involved for their assistance ...including Travis who interjected his enthusiastic knowledge! Hats off to you Mr. Jeff Nunn....your dealership deserves 5 *****'s for a job well done. We look forward to working with them in the future and would certainly recommend Toyota of Winter Haven to our friends and family! I admit that I read some negative reviews prior to writing my comments. I can only say that those folks were "totally" wrong or corrections have been implemented and are "totally" working. All I can say is thanks....and keep up the good work! Dr. Michael W. Calveard (ret) and Katherine Calveard More

Rich was great. However Jeff Nunn, the general Sales manager, is rude and degrading. On Wednesday night, we almost walked away from the deal because he was so rude. We were very dissatisfied with his manager, is rude and degrading. On Wednesday night, we almost walked away from the deal because he was so rude. We were very dissatisfied with his tone and demeanor towards us. Even my 15 year old daughter was appalled at the way he spoke to me. We were customers of Miracle Toyota for years and my husband uses your service department regularly with rave reviews. The way Jeff Nunn treated us is truly a disappointment. If it was not for the courtesy other staff including Rich, we would have walked away from the deal with our 2009 Challenger and not gotten a 2012 Tundra. I would expect that at the very least Mr. Nunn be reprimanded for his rudeness. Thank you, Lisa and Steve Jacklin More

My wife and I stopped in to take a look at the new 2012 Camry, I've seen a lot of commercials and was anxious to see one in person. Having been a previous Camry owner I knew that it would be a great car fo Camry, I've seen a lot of commercials and was anxious to see one in person. Having been a previous Camry owner I knew that it would be a great car for my wife. My wife and I met our salesmen Rico who was very pleasant and helpful. He was able to show us all of the features in the car and took time to point out the safety features to my wife who is expecting our first child. I was very pleased with Rico's help and was very satisfied with his assistance in choosing the right model Camry to fit our budget. When it came time to get our payment and trade in value, Rico introduced us to a manager named John Whaley. John was extremely helpful and prompt at returning the pricing. He made us feel at ease as we worked through our payment and budget constraints. As we neared the end the General Sales Manager Jeff Nunn took the time to introduce himself to my wife and I. We were very impressed with the family atmosphere and the fact that even the managers took time to get to know our needs. Needless to say we were very satisfied with our purchase, and will be happy to do business with them again. More

I was very pleased with the level of professionalism from Rich and Marcos. They worked extremely well with me and listened to my needs. I will recommend them and Toyota of Winter Haven to my family and frie Rich and Marcos. They worked extremely well with me and listened to my needs. I will recommend them and Toyota of Winter Haven to my family and friends. Thanks for another great experience! More

took a long time for me to get to the right people, but in the end i got a great deal and what i wanted. in the end i got a great deal and what i wanted. More

I feel my salesman worked very hard to get me the car I wanted. He was courteous and informative. Was not pushy. Explained the features on my 2012 Camry. It was a pleasant experience and I love my car! wanted. He was courteous and informative. Was not pushy. Explained the features on my 2012 Camry. It was a pleasant experience and I love my car! More

Though I did not buy a vehicle here my experience working with Travis was very pleasant.. He was very helpful and honest with me. He spent three hours trying to find me the right vehicle for the price I want with Travis was very pleasant.. He was very helpful and honest with me. He spent three hours trying to find me the right vehicle for the price I wanted. I never felt pressured or lied to in order for him to just make a sale. He later checked with me to see how my search was going and wished me luck in finding the car I was after... Great Job Travis it I recomend you to anyone who reads this review... More

I came in today to have my 2009 Toyota Tacoma appraised. Travis Campbell approached me and gave me a test drive on two of the vans on the lot. Even though the price was right, I did not decide to get the v Travis Campbell approached me and gave me a test drive on two of the vans on the lot. Even though the price was right, I did not decide to get the van. I had a very nice visit with Travis. He was very profesional. I assurred Travis that if and when I decided to purchase a van, Travis would be the one I will deal with because of his kindness and knowledge of the vehicles. I appreciated him not pressuring me. Thanks Travis. More