Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Miracle Toyota
Haines City, FL
364 Reviews
When you’re in the market for a Toyota, check out our inventory online. We have a diverse range of vehicles that are a great fit for virtually any lifestyle.
For instance, if you’re in the market for something that can transport the whole family and all their luggage, test drive the Toyota Highlander. This 3-row SUV is equally at home in the carpool lane as it is exploring rugged terrain on your next family camping trip.
Drivers who need to prioritize fuel efficiency for the morning commute have several options to choose from. There’s the tried-and-true Toyota Prius Hybrid sedan, but there are also options like the Toyota RAV4 Hybrid SUV.
These models only scratch the surface of everything we have to offer. It’s easy to check out everything we have for you by browsing through our online inventory. There, you can filter available vehicles by features that are most important to you, like model year, price range, exterior color, fuel type, and more
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 364 reviews
September 07, 2012
This was my Third car I have bought at this dealership my experience was so good that I didn't even look elsewhere. I did make a few calls to others but I didn't go to see them. I worked with Ben Selph in sa experience was so good that I didn't even look elsewhere. I did make a few calls to others but I didn't go to see them. I worked with Ben Selph in sales. He was very professional, and easy to deal with didnt try to pressure me into anything, which I liked. I had to come back the next day so he could set up my blue tooth which he did In fact he made sure I knew how to operate it be fore I left. He has made up some follow up calls via the phone to see if everything is alright with the car. Was very impressed with the whole staff that works there. Also had a problem with the windshield in which he said to come back in and he would take care of it, and he did. Once again very professional and went out of his way to see that I was satisfied. I would and do recomend Toyota of Winter to my friends and any person who's looking for a new or used car. Henry Zona More
by hzona
Employees Worked With
Beb Selph Sales, Al Gerber
September 05, 2012
We came in for service for our 2010 Prius and I "warned" my wife not to go in the showroom. I had no intention of looking at or buying a car. But it happened and we started to look around at the "warned" my wife not to go in the showroom. I had no intention of looking at or buying a car. But it happened and we started to look around at the various units on the floor. I have never seen a Prius V before so naturally I was curious and started to check it out. Andrew came by to make sure that if we had a questions to not hesitate to ask him. Well, in about 5 minutes I kind of liked what I was seeing and started to ask what this was for and why this, etc. Andrew made us feel at ease with his laid-back, friendly demeanor as he answered my questions. There was one that he conferred with his manager on and came back with the answer. After negotiating a price and a trade value we shook hands and the deal was done. We came back in 2 days and picked it up. We've had nothing but great comments when people would "look it over". We tell them to see Andrew when they are "in the market" to trade. Thanks again Andrew. Roger Giegerich Sebring, FL More
by glockenspiel
Employees Worked With
Andrew Kegerise
September 01, 2012
Initial quote was high so I didn't consider them as I was working a deal elsewhere. Mary Beth called two days before I was buying, gave me the usual "great deals, end of month, making way for 2013s" so I gav working a deal elsewhere. Mary Beth called two days before I was buying, gave me the usual "great deals, end of month, making way for 2013s" so I gave her the chance to quote and match the 1k under invoice I had on a Prius. Wasn't really interested but always like a back up just in case. However her "invoice" apparently includes their Dealer Fee, even though they then add it in later as well! When I pointed this out Mary Beth lied about it even though I was just going off the information she sent me, and told me the actual MSRP (as listed on their web site) was a discounted internet price - not true! Start to finish, at best no attention to detail or facts, at worst untruthful. So happy Plan A worked out (as I thought it would based on past history)! UPDATE 10/29 - Don't know who "reviewed" my situation (I wasn't cntacted or involved)but they obviously didn't review it very well. All pricing quotes etc. at the end were on one vehicle and the communication from Mary Beth clearly lists the MSRP for the white vehicle with Dealer Fee added and lies about invoice and the price on the web site. I also have her follwo up where she tries to blame me for being "mistaken". More
by keitht
Employees Worked With
Mary Beth
August 19, 2012
To be honest we went in to just "look around" and asses our options. We ended up getting an awesome deal on a great car. Not to mention the thrill of owning a brand new car for the first time. Pl and asses our options. We ended up getting an awesome deal on a great car. Not to mention the thrill of owning a brand new car for the first time. Plus, they put us in a better position then our current vehicle loan. It was a great experience and Augustine was awesome to deal with. He never once made us feel rushed or forced into a decision. He lets us test drive multiple options and was very friendly and knowledgeable. I have recommended Augustine and Toyota of Winter Haven to all of our friends. More
by courtney.patach
Employees Worked With
Augustine Perez, Abner, and Tony D.
July 30, 2012
Abner was very informing. He was very energetic and very sincere. He made car buying a pleasant experience. He was interested in our knowing how to operate the car. sincere. He made car buying a pleasant experience. He was interested in our knowing how to operate the car. More
by Ken lomax
Employees Worked With
Luis Abner Velasco
July 29, 2012
I would highly recommend Toyota of Winter Haven to anyone! Specifically, I'd recommend working with "JC"! On 7/28/2012, JC was FINALLY able to complete the trade of my 2008 Toyota Prius for a 2012 anyone! Specifically, I'd recommend working with "JC"! On 7/28/2012, JC was FINALLY able to complete the trade of my 2008 Toyota Prius for a 2012 Toyota Tundra!! The reason I say "FINALLY", is because I was extremely upside down in my Prius. After working with me for at least 10 months, JC and the sales managers, along with Dechauna the Finance director, were able to seal the delivery of my new Tundra! Not only was I able to get into a much more comfortable vehicle, but Dechauna worked to get my interest rate REDUCED from 15.52% to 2.9%!!! It was a very exciting day in my life, and I wanted to make sure and recommend JC, Dechauna and the entire sales staff at Toyota of Winter Haven! To be quite honest, I simply cannot say enough, or use enough descriptive adjectives to describe the AMAZING experience I had working with JC and Dechauna!!!! I've never worked with such dedicated, honest, hard-working sales staff! I'm so incredibly happy, pleased, and feel truly BLESSED to have found a dealership that cares about the customer's experience, MORE than making the sale!! FROM THE BOTTOM OF MY HEART, "THANKS, JC and DECHAUNA FOR YOUR DEDICATION AND HARD WORK!!" J.M.C. More
by trijanice09
Employees Worked With
JC Benitez and Dechauna, Finance Director
July 28, 2012
We were greeted warmly by J.C. upon our arrival at the dealership. After obtaining relevant information, He presented our offer to his superior. Then, his superior interviewed us, requesting of us what w dealership. After obtaining relevant information, He presented our offer to his superior. Then, his superior interviewed us, requesting of us what we would be willing to pay for the new vehicle. Our offer was considered, accepted and the sale was finalized in a very professional manner. Throughout this process, J.C. reassured us that we would be pleased with the Winter Haven dealership, because of its integrity, reputation and the warranty it offers, additional to the warranty offered by the Manufacturer. We left the dealership as the happy, satisfied owners of our first new 2012 Toyota Corolla LE. --Rev. Joseph L. Vitello More
by Joseph L. Vitello
Employees Worked With
J.C.
July 19, 2012
Luis "Abner" Velasco was awesome, told him what Luis "Abner" Velasco was awesome, told him what I wanted and he delivered, no pressure, no gimmicks. I highly recommend Winter Haven Toyota they trea Luis "Abner" Velasco was awesome, told him what I wanted and he delivered, no pressure, no gimmicks. I highly recommend Winter Haven Toyota they treat you right! More
by Dennyhanna
Employees Worked With
Luis "Abner" Velasco
July 14, 2012
I had my 2006 RAV4 serviced at T of WH for the past 6 years. Service was always outstanding. At approx. 35,000 miles I purchased a set of tires from T of WH. After awhile I noticed my speedo registered years. Service was always outstanding. At approx. 35,000 miles I purchased a set of tires from T of WH. After awhile I noticed my speedo registered about 10% fast in all speeds. This calculation was determined by my GPS. This was because, I found out later, the wrong size tire was installed at 35,000. At just over 75,000 miles (75,029) during my 75K checkup, I was told my water pump needed replacement. It would cost approx. $450 to replace. (I purchased a seven year 75,000 mile warranty when car was purchased in 2006.) I questioned an expert online about whether the smaller, shorter, tire would cause the mileage to be less. He ran the numbers and the car actually has 3600 less miles than 75,000. I discussed this with Service Manager, and he assured me that this was no problem, he would install the pump without any cost to me. He said it was more important that I remain a happy, satisfied costumer, than worrying about the pump. Yesterday 7-13-2012, I took delivery of a new 2012 Toyota RAV4 purchased from Toyota of Winter Haven Florida. The best car dealer I've delt with, ever! Herb & Lori Griffith More
by herbgriff
Employees Worked With
Raul Valle
July 12, 2012
My wife and I went in to see what Victor could do for us, not expecting to purchase quite yet. I was so surprised to find us leaving with the car we wanted at the price we wanted. Victor was great; friendly, not expecting to purchase quite yet. I was so surprised to find us leaving with the car we wanted at the price we wanted. Victor was great; friendly, knowledgeable, and worked very hard to get us into the car we wanted. I have recommended Winter Haven Toyota to many friends since my purchase and will continue to do so. More
by judieb68
Employees Worked With
Victor
