Miracle Toyota

Looking to buy a new Toyota, but needed to know if a certain car was even in my price range. Tried contacting internet sales due to convenience and was only met with being pushed to come in to get a pri certain car was even in my price range. Tried contacting internet sales due to convenience and was only met with being pushed to come in to get a price. After multiple emails, I gave up and just called only to find my name had been spread around as someone who was 'shopping' around for prices (was actually accused of that on the phone as the reason why I was never given a call back). I didn't ask for a print out of a price to take another dealer or any other sign that that was what I was doing. I just needed to know a certain car is in my budget. I buy cars all the time and have never been met by such rude/hostile sales people. Ridiculous. More

I've had such a bad year, my new Corolla is the symbol of a fresh start for me.. I was so happy, that I brought my mother,sister and niece and we all Purchased from Miracle Toyota.. So Now we are A symbol of a fresh start for me.. I was so happy, that I brought my mother,sister and niece and we all Purchased from Miracle Toyota.. So Now we are All a Miracle Toyota family... Thanks Miracle Toyota! More

Mary Beth went above and beyond to take care of me and find the vehicle I was looking for. Mr. Cassidy was so nice and so easy to talk with and he and Mary Beth made me feel special and important. I wa find the vehicle I was looking for. Mr. Cassidy was so nice and so easy to talk with and he and Mary Beth made me feel special and important. I was not rushed or pressured and had plenty of time to think about what I wanted. I truly believe these 2 people are an asset to Toyota. I am working on rebuilding my credit and they worked very hard to get me approved and I feel I got the most for my trade in and they even worked with me to get the payment I wanted. I have already handed out 2 business cards for Mary Beth to friends who within the few months will be trading in their Highlander and Tundra to purchase a new vehicle. I really was not looking forward to a dealership to purchase a car because I had such an awful experience at Big Oaks in Bartow Florida many years ago. This experience was absolutely wonderful and relaxing, again Mary Beth worked very hard and Mr. Cassidy would come over and talk with me while Mary was away taking care of the process. He is wonderful and very kind I would buy from them again. I also own a 2002 Tacoma 4x4 and will be bringing it to this location to have it detailed and have maintenance done one it. I had an issue with the radio and called Mary on Sunday and she picked up with no problem and helped me, it was just because the antenna was not attached, the truck was so new it was still under the back seats ! haha I am a very proud and extremely happy customer! Thank you Mary Beth and Mr. Cassidy! you guys were great!!!! More

Rich is an amazing salesman. As for the rest of the people, they have the worst costumer service. My car was rear ended by one of them, I went up to the dealership 5 times. In the meanwhile I was drivi people, they have the worst costumer service. My car was rear ended by one of them, I went up to the dealership 5 times. In the meanwhile I was driving in a crashed car. My trunk wouldn't close so It would open occasionally. They did not care at all. Their response was, "let the insurance handle it." I dealt with them for an two weeks, all they gave me was the run around. They wasted my time, my money, and stressed me out. Horrible place!!! Do not go!!! Managers suck, no one will help you! More

I recently purchased my fifth Toyota Camry from Winter Haven Toyota and can't imagine going anywhere else. I love the quality of vehicle and the salesman, Raul who helped me this time was very thorough an Haven Toyota and can't imagine going anywhere else. I love the quality of vehicle and the salesman, Raul who helped me this time was very thorough and explained everything. I appreciated that he recognized I work and am very limited on time and he facilitated a smooth process in replacing my older Toyota. Thank you and I'll be back when I'm ready for my sixth Camry!! More

We went to this dealer because we knew a salesman there. Initially, it was all good. They had us sign papers, took our trade and our down payment, and sent us home in the new car. We were happy. A week l Initially, it was all good. They had us sign papers, took our trade and our down payment, and sent us home in the new car. We were happy. A week later, the finance man calls and says we need to come back in to sign new papers. When we called back, we had to leave messages...TWO DAYS IN A ROW!! FINALLY, he returns a call....says that the interest rate is going up, and so the payment is going up....almost $100 a month!!!! On top of that, they now want other information and documents that will take alot of time to get and cost us money because we will miss work!!! When we told him that this was not a good business practice, all he could say was "It's legal in Florida"!!! Well, it may very well be legal, but it still isn't right! They should not tell people or lead them to believe that all is good with a loan that they have not even gotten approved yet!! We spent an entire day at that dealership, and now they say it was not a done deal at all, AFTER we have signed papers and left there with a new car. This is just unbelievable to me....very very very poor business practices if you ask us. We will NEVER tell anyone to go to this dealer for ANY reason. Do yourself a favor and STAY AWAY!!! UPDATE 10/23/2013: After writing this review, i did meet with the general manager of this dealership. It was my understanding that the "meeting" was for the purpose of trying to work out the issues from the review. Instead, there was no apology from the actual employee that was so rude, and it was only a matter of taking off coverages we wanted but could no longer have at the new rate. We kept the car, but it cost us quite a bit more. It also cost us time away from work. Now, we are having other issues just trying to get the tag that was supposed to have been transferred from the trade in we had. Of course, getting to talk to someone at this dealership about this has been almost impossible. I stand by my opinion and review of this dealership. STAY AWAY!! More

this is my fourth cars i have purchase from the winter have toyota , my sales rep is always been Raul very friendly out spoken sale rep you can ever find. he makes sure his customers are happy and sitisf have toyota , my sales rep is always been Raul very friendly out spoken sale rep you can ever find. he makes sure his customers are happy and sitisfy, by the time you walk out the door . i will always return if i need a new car. and hope you keep good sales rep like Raul...sorry i forgot his last name More

I wouldn't recommend Toyota of Winter Haven. I gave them I wouldn't recommend Toyota of Winter Haven. I gave them a payment plan and they agreed. When I got to the signing portion. I noticed that they tried I wouldn't recommend Toyota of Winter Haven. I gave them a payment plan and they agreed. When I got to the signing portion. I noticed that they tried to extend the load to 77 months. I very clearly said 60 months. When they agreed and shook my hand. They never told me that they extended the loan. I had to find that out when I was signing. It was a sneaky and unprofessional. More

Recently visited this location looking for a vehicle. The service was friendly but prices were a little high. Overall good experience and would recommended. Thanks service was friendly but prices were a little high. Overall good experience and would recommended. Thanks More

Having previously dealt twice in the area with a fast track, push the customer in, high pressure sale, push them out the door fast once deal closed, we were amazed at the difference in treatment to us, t track, push the customer in, high pressure sale, push them out the door fast once deal closed, we were amazed at the difference in treatment to us, the customer, at Toyota of Winter Haven. There was no pressure in this laid back dealership and our experience was totally pleasing from the sale right through the signing of all the paperwork. Everyone we had occasion to deal with treated us as a priority customer. Once our sale was closed we noted great expediency and attention to getting us on the road as soon as possible. I would truly recommend this dealership to anybody. So sorry we didn't go to Toyata of Winter Haven before this. Shirley Nelson Lakeland, FL More