Miracle Toyota

Great Experience I had the best Sales Associate- Dale Kemsey who made this car buying experience informative and fun. I am 100% Satisfied with my new Camry and will h I had the best Sales Associate- Dale Kemsey who made this car buying experience informative and fun. I am 100% Satisfied with my new Camry and will highly recommend Miracle Toyota to family and friends. More

The best car buying experience. For Peter Braunston from internet sales at Miracle Toyota in Haines City . I was looking on true car.com and saw a Toyota dealer near by. I stop For Peter Braunston from internet sales at Miracle Toyota in Haines City . I was looking on true car.com and saw a Toyota dealer near by. I stop in just to look to buy a car or truck to buy at the end of the year. He gave me some of his time and we went over options. I ended up buying a car on July 4th .Peters knowledge of Toyota's my needs in mine .He made the car buying experience easy . More

More than excellent Diego Hernandez interviewed me, and according to what I need select the right vehicle a 2014 toyota R4 it was a quick negotiation, Thanks Diego Herna Diego Hernandez interviewed me, and according to what I need select the right vehicle a 2014 toyota R4 it was a quick negotiation, Thanks Diego Hernandez on your FB page Polk county Car And Truck connection, you're the most famous polk county Car sales page, every one talk good of your page. More

Great Used Car buying experience We are very pleased with the overall experience and will continue to buy from Miracle Toyota in the future. Andrew, Dale and Peter were super and I wo We are very pleased with the overall experience and will continue to buy from Miracle Toyota in the future. Andrew, Dale and Peter were super and I won't hesitate to refer our friends and family to them. More

Miracles Happen at Miracle Toyota If you are in the market for a new Toyota, Miracle Toyota has what you need. The experience I had was positive, professional and within my control and If you are in the market for a new Toyota, Miracle Toyota has what you need. The experience I had was positive, professional and within my control and means. Mary Beth was my sales associate and I couldn't be more pleased with her professionalism and knowledge of Toyota products. They're close by and pleasant. I am very happy I decided to drop by after watching the dealership being built. The atmosphere and pleasant demeanor were apparent within everyone we had the pleasure of working with. While Mary Beth was doing her 'thing' other associates made sure we were comfortable and offered beverages. I felt at home there and look forward to many years of affiliation with this incredible house of professionals. More

Experience @ Miracle Toyota !!! To All at Miracle Toyota, Thank you so much for everything you did so to make my car buying experience an enjoyable one. Your professional yet simp To All at Miracle Toyota, Thank you so much for everything you did so to make my car buying experience an enjoyable one. Your professional yet simple approach took the anxiety out of the process and assured me of a good deal. I am grateful to Raul Valle for his assistance and to everyone at Miracle Toyota for their support.This is my 4th car trough this dealer and my 3rd one trough Raul, he's so professional that I'm afraid he will be on the manager chair on my next purchase, this type of employee are the hard ones to find. I deal with customer, sales persons on daily basis and this particular is the above and beyond ones. Once again thanks Raul for your service and there's no words or phrase to describe how we feel about your attention ! Gonzalo Pedoja. Kissimmee, Florida. More

Totally Unsatisfied with Miracle Toyota I recently was in the market to upgrade my 2010 Toyota Tacoma SR5 with a 2014 model. I was in contact with the internet sales department (Braunston) a I recently was in the market to upgrade my 2010 Toyota Tacoma SR5 with a 2014 model. I was in contact with the internet sales department (Braunston) and was up front about my budget and what I was looking for. I was assured that the dealership could work with my budget and was advised to come in to select a vehicle. After sitting down with Peter and telling him what I was looking for, a floor manager came in and began working numbers outside of my budget. I clearly told him that I didn't want my monthly payment to be more than $375. A second offer of $385 was put in front of me and again I said no. The third set of numbers was $425 a month, it was like the floor manager wasn't even listening to me. He finally said that I was looking for too much truck with my budget. I against my better judgment let them show me a standard Tacoma on the lot which would "fit" in my budget. I was then told that the truck I looked at had already been sold and one would have to be ordered. I was clear that the truck must have a back up camera and 16" wheels. I was promised that the wheels from my SR5 would be switched to the new vehicle and that ordered truck would have the same features as the one shown to me. I agreed on a price with a monthly payment of $381 with service and extended warranty included. When the truck was delivered, I noticed that the lug pattern was different than the SR5 model and made the salesperson aware. I was assured that the dealership would make good on their promise and scheduled a pick up date for that Friday. I arrived at the dealership at 0730 hours for the service center to begin swapping the wheels. The service department informed me that it was impossible due to the lug patterns. I asked what the dealership was going to do about it and was told that 3rd party rims would have to be obtained and they would not cover the entire cost. I was told that I had to pay another $500 to get the tire setup I was promised originally. I told the dealership staff that I had an appointment at 1300 hours and had to leave by 1200 hours. The truck was not ready for until right at 1200 hours, I rushed to switch all of my things into the new truck and did not get a delivery checklist. After my appointment, I realized that the truck did not have a back up camera and immediately went back to the dealership. I was told that a camera could not be installed in the model I had without replacing the console unit and that the dealership would not pay for that. I was then told that the dealership would order me a truck that had the features I wanted, but that it was not a true SR5. We again began to haggle over payment amounts and terms. The final proposal given to me was a $400 a month payment for 84 months instead of the original 75 months. The dealership also only offered me $22,000 trade on the brand new truck that had less than 100 miles on it. After leaving the dealership I began to price shop comparable SR5 models at other dealership and found one for around $25,000. I sent an e-mail back to Peter and asked the dealership to match the price on the same truck. I did not receive a response for over two weeks and went to another dealership who found the exact SR5 model I wanted originally put me in the right price range even with the negative equity I had thanks to Miracle Toyota. I purchased extended warranties on the truck and now I am in the process of trying to get a refund ($3900) to offset some of the costs incurred due to Miracle Toyota's mistakes. I have previously purchased two vehicles from the dealership and had positive experiences. This is the worst experience I have had with a dealership and I now ask myself why Miracle didn't want to keep my business by matching the price offered by another Toyota dealership. I hope that my refund is delivered as promised or I guess I'll have to hire an attorney to get back the money that I am owed. More