Miracle Toyota

Mike Murphy's Miracle Toyota dealership is my "hometown" dealership. On January 15, 2025, I purchased my third Toyota from them. My salesman was Luke Muse, and Joe in the service department there introduced dealership. On January 15, 2025, I purchased my third Toyota from them. My salesman was Luke Muse, and Joe in the service department there introduced me to Luke back in August 2024. Luke was patient and knowledgeable. His knowledge of my 2025 model made it great to customize the many options available for convenience and safety. Thanks, Luke! More

Luke Muse was excellent! Super informative, patient and understanding of what we wanted. We went in, told him what we were interested in, and a budget. He got us what we want Super informative, patient and understanding of what we wanted. We went in, told him what we were interested in, and a budget. He got us what we wanted without even having to think about settling. Got us a better deal than what we went in thinking we would get! For-sure the go to guy at miracle Toyota! Not sure how to spell the other guys name, but Wally? Could use some communication skills, he was disrespectful towards me and then at the end when my husband got there he was all smiling and nice. Sam in financing was amazing as well, got us in and out in a timely manner! More

Luke Muse was the sales rep that helped me in a really tough time. I did not have to settle for less, he got me exactly what I wanted. The car came from another state , but he Made it happen! Thank you Lu tough time. I did not have to settle for less, he got me exactly what I wanted. The car came from another state , but he Made it happen! Thank you Luke!! More

Lucas and Wally are the best vendors and make us feel very confident! They help us in every transaction for every member of my family (4) and stay until the end with us! If you want an excellent customer very confident! They help us in every transaction for every member of my family (4) and stay until the end with us! If you want an excellent customer service, find them! They are very transparent and honest! Excellent job guys!!! More

He was very helpful. I bought four vehicles from him and would highly recommend him if you’re looking for a vehicle. I bought four vehicles from him and would highly recommend him if you’re looking for a vehicle. More

Luke is the absolute best. I bought my wife a new car from them last year. I called up Luke and told him I wanted to buy a truck. I found the truck on the website and told him I bought my wife a new car from them last year. I called up Luke and told him I wanted to buy a truck. I found the truck on the website and told him which one I wanted. He immediately saved the truck for me and I did most of the paperwork online so when I went and picked it up I only spent about an hour or so at the dealer. Luke had everything ready and even filled it with gas. I didn’t have to waste a whole Saturday sitting around waiting. I would recommend Miracle Toyota and especially Luke. He truly cares about his customers. He even followed up with me a week later to make sure everything was great. More

BAD SERVICE LONG WAITE FOR A SIMPLE OIL CHANGE LOST ONE OF MY LUG NUTS OF MY LUG NUTS More

Highly recommend! This is the 3rd car we have bought from Miracle Toyota but the first time having Lucas Muse as my salesman. He is knowledgeable, professional and jus This is the 3rd car we have bought from Miracle Toyota but the first time having Lucas Muse as my salesman. He is knowledgeable, professional and just an all round good guy. I will definitely call him for future needs as well as recommending him to family and friends. More

Luke Muse and Timothy in finance were amazing! Luke got me a great deal for a better car than I originally went in for. And Timothy educated me a lot on the finance side of buying a new car. Can’t Luke got me a great deal for a better car than I originally went in for. And Timothy educated me a lot on the finance side of buying a new car. Can’t stress enough how great these employees and the dealership itself are. More

While I was out of town, my elderly mother went to Miracle Toyota for an oil change. While she didn’t get her car there originally, she owns a Toyota and thought going to the dealership was best when Miracle Toyota for an oil change. While she didn’t get her car there originally, she owns a Toyota and thought going to the dealership was best when she retired and moved closer on a fixed income. While at the dealership last Friday for an Oil Change, she was repeatedly approached about selling her car due to the low milage and great condition. She declined multiple times. She was then told that in addition to her $75 oil change, they really needed to switch out all of the fluids in her car, and her new total would be around $600. She’s a trusting person and believe the good in others so agreed. They finally returned telling her that she needed 4 new tires but that they could offer financing through them for everything making it affordable. Since I wasn’t available by phone, she trusted them and moved forward. Her total for all of this ended up ~$2400!! When I returned home 2 days later, I checked in with her and learned what had happened. She sent me photos of the invoice and quickly noticed that they sold her 4 top of the line sports tires, which were completely unnecessary. After a quick google search, I found the tires that she purchased at a competitor with installation for over $700 less. Additionally, there were other tire options for her vehicle that were much less expensive and a fraction of the cost. Immediately I was hopeful that we may be able to return the tires or agree to some sort of price matching before my Mom would have to pay monthly for 2 years on these tires. Although it was a Sunday, we called to see if there was a return policy or price matching but no one was available. The first thing the following morning, we called and spoke with Frank, a service manager at Miracle Toyota. Not only was he unwilling to work with us, he also stated that “dealerships will always charge people more” and that next time “we should be sure to come with her to avoid these things.” Ultimately we were told that if he tried to offer a discount or provide money back it would show that they did something wrong and refused. I understand that my Mom agreed to the purchases above and that her hand wasn’t forced. A business is allowed to charge (or overcharge) for their services, as they would like. I also believe that supporting a business also means supporting their business practices, which include taking advantage of someone like my Mother. There are plenty of businesses that work with integrity and value their customers. I would urge you to find one of those before providing your business to Miracle Toyota. More