Miracle Motor Mart East

PLEASE SPEND THE TIME TO READ THE ENTIRE POST. I submitted an application online, yestobk.com, but was contacted by a company called “US Auto Connections”. Which I’m not 100% sure is even a legit I submitted an application online, yestobk.com, but was contacted by a company called “US Auto Connections”. Which I’m not 100% sure is even a legit business. I applied on yestobk.com being that I filed bankruptcy and this site deals with bankruptcy clients. I started having contact with Audrie Stoker. I informed her I was looking 4 a truck. She sent a few trucks with prices but would never give me a website to look at the vehicles they have 4 myself. Well after doing some research on my own, I found out that each of these business names are all associated with Miracle Motor Mart. I found the trucks that Audrie sent me on their website. The prices she sent with the trucks in the email were almost $4k less on the website. I questioned the price, I never got a response from her about that. I was contacted by the finance manager, Jerry. He told me that they buy the truck from miracle motor mart 4 the price listed online. He stated they put a mark up 2 make profit. Come 2 find out, they are all linked with Miracle. I picked a truck, was sent tons of pics & info on this truck. When I started the process 2 buy the truck, I requested videos of the truck. That’s when I saw the tailgate, bumper & damage 2 the side. WAS NOT THERE IN THE PICS I RECEIVED AT THE BEGINNING. Entire back of the truck looked different and half fixed. I questioned Jerry on it, supposedly 1 of their guys backed into something and tried to fix it themselves. He agreed to send it to a body shop to repair damages. He told me on a Thursday that it would be ready the following Monday. So Monday I reached out the Audrie and Jerry both asking when the truck would be shipped to me. Audrie replied that the truck would not not be ready till that Friday. Which i replied, “Friday”? As I was shocked. She replied, “do you want the truck fixed properly or not?” SHE IS ONE VERY RUDE LADY. Once they got the truck back from the shop Jerry called and stated he wasn’t shipping the truck to me bc of the small dent on the side of the bed won’t come out. I then told him that if that is all that is still there then I will still take the truck as is as long as that’s the only issue that wasn’t fixed. He confirmed that’s all that was still there. So truck was shipped. Upon delivery of the truck, I noticed the tailgate looks better but scrubs the bed when letting up and down, they only painted over the other damage and didn’t fix the issues properly. Also, the passenger bed of the truck is damaged and wasn’t fixed. The dent on the side of the bed was indeed there but Jerry failed to tell me the entire panel is bent and can’t even be attached to the wheel liner. The same day, I took the truck thru the car wash when I noticed water pouring into the back seat in both corners. I contacted Jerry and his response was we will just pick the truck back up instead of trying to make things right. I let him know I like the truck but just wanted it fixed properly. While discussing these issues on the phone he then proceeds to tell me that he did tell me that the damages was not fixed properly. WHICH IS ABSOLUTELY NOT TRUE. He then told me that they won’t do anything else to fix the truck and offered me a $500 check. After arguing with Jerry about these issues he agreed to mail me a check for $900. WHICH THEY DID SEND. Which is nowhere near the amount it costed me to fix the issues with the truck. I wanted Jerry to hear my concerns and disappointment before putting this behind me and moving on from this. He told me he didn’t care to listen to what I had to say. That either I take the $900 and keep the truck or they would take the truck back. Being that there’s only 1 bank willing to finance to me with the bankruptcy I felt forced to keep the truck being that it’s the only opportunity I have to rebuilding my credit. This place is very rude, disrespectful and constant liars. More

I purchase a vehicle that they promised me they will fix somethings on vehicle. It has been a nightmare, I have been there 3 times so they can fix vehicle. The first 2 times they called me said parts are in somethings on vehicle. It has been a nightmare, I have been there 3 times so they can fix vehicle. The first 2 times they called me said parts are in and when I get there they take vehicle in service and then inform me they ordered wrong parts. The third they called said the right parts are in so I went back for third time and they fix two of things and trying to get out of one repair they promised me they will fix. Had to fight for what they promised they will do for me to purchased the vehicle. So beware, they will promise you things so you will purchase a vehicle and not keep them. I live 30 minutes away from the place and they don't consider your time and money you spend on gas going back forth. This makes the fourth vehicle I have purchased from them after this experience I probably won't be back. More

Definitely had a wonderful experience Ray and RC definitely we a blessing along with all the other staff... Very helpful and genuine 💜🕊️✝️👑😇 definitely we a blessing along with all the other staff... Very helpful and genuine 💜🕊️✝️👑😇 More

Fue un placer haber coincidido con Mike Salgado, nos apoyo en todo 10/10, excelente trato y nos explico sobre cada una de las propuestas que nos mostraron.... Realmente un buen lugar para adquirir un ve apoyo en todo 10/10, excelente trato y nos explico sobre cada una de las propuestas que nos mostraron.... Realmente un buen lugar para adquirir un vehículo 👌 More

Mike Delgado is the ABSOLUTE Worst! !!! This subpar sales person ran mycredit without my permission after i expressly asked if it needed to be run again!!!! HE LIED TO ME LIAR also tried !!! This subpar sales person ran mycredit without my permission after i expressly asked if it needed to be run again!!!! HE LIED TO ME LIAR also tried to tell me that my credit required many thousands down when carmax gave me 99 down IF HE TEXTS YOU> RUN@@ HORRIBLE EXPERIENCE More

I instantly felt a welcomed soon as I walked through the door. Rodney was very patient with me with one of the hardest descions I had to make. He is definitely an asset to the company. Thank you so much Ro door. Rodney was very patient with me with one of the hardest descions I had to make. He is definitely an asset to the company. Thank you so much Rodney! Maria More

Rodney was Great at finding best choice of car for my situation. Definitely would recommend him as being the guy to go to for questions and concerns. situation. Definitely would recommend him as being the guy to go to for questions and concerns. More

We had the best experience at Miracle Motor Mart. The staff was very helpful and professional. No pressure sales and it had a real family feel! I highly recommend Miracle Motor Mart to everyone! The staff was very helpful and professional. No pressure sales and it had a real family feel! I highly recommend Miracle Motor Mart to everyone! More

My grand-daughter has purchased several cars with this dealership. Working with Jerry the finance manager and Kyle the part owner has been a pleasure and they are both very helpful in assisting with your dealership. Working with Jerry the finance manager and Kyle the part owner has been a pleasure and they are both very helpful in assisting with your needs. More