Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Miracle INFINITI of Augusta
Martinez, GA
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 117 reviews
August 03, 2020
Outstanding Service My husband and I have been very satisfied customers of Infiniti for many, many years. The members of the staff treat us and other customers as loving My husband and I have been very satisfied customers of Infiniti for many, many years. The members of the staff treat us and other customers as loving family members. We receive the regal treatment from the time we arrive until the service is completed and so proudly escorted to our car. Wanda, a service consultant, is outstanding. We are very thankful for the quality service, friendly staff, and reasonable price. Sincerely, Very satisfied customers from Lincolnton, GA More
by Fran
Employees Worked With
Wanda, Mr. Breedlove, Mr. Johnson, Brian,Chris
June 26, 2020
I must say Napleton Infinity dies what they say. I purchased a pre-owned vehicle from them and upon getting ready to test drive notice a light that camw on they immediately turned around and got to wo purchased a pre-owned vehicle from them and upon getting ready to test drive notice a light that camw on they immediately turned around and got to working on it. I purchased a Chevy and will not go ANYWHERE else for my next purchase. From Mr. Joe, to Me. Deon to James and Antonio their Service Dept is the BEST!! THANKS!!! More
by Twinsnana
Employees Worked With
Joe, Deon, James, Antonio, Danielle Lee
May 28, 2020
A great experience in a new place. The service team at Infiniti of Augusta was very friendly and helpful when I had to take my car to them to get it serviced. I was new to the area and The service team at Infiniti of Augusta was very friendly and helpful when I had to take my car to them to get it serviced. I was new to the area and was very anxious. The customer service was great and they very personable. They were able to answer any and all questions I had while also getting me in and out in a timely manner. More
by b.25elle
Employees Worked With
Antonio, Service Dept.
April 25, 2020
Tony Cody is always available and willing to help with any questions I may have. Excellent customer service and all staff are excellent to work with. any questions I may have. Excellent customer service and all staff are excellent to work with. More
by gentnita
Employees Worked With
Tony Cody
March 11, 2020
Contina McQueen did excellent with coordinating the sale of my new car that I purchased and I live in Virginia. As well as the finance manager Craig Combs with taking care of my finance documents. I will b of my new car that I purchased and I live in Virginia. As well as the finance manager Craig Combs with taking care of my finance documents. I will be getting my second vehicle from Infiniti of Augusta!! More
by SmithVick
Employees Worked With
Duane Carter(GSM) and Lucan Breedlove (Owner)
February 18, 2020
I always have excellent service at Infiniti of Augusta! Everyone is so friendly & knowledgeable. Wanda has always been very helpful in the Service Department with all of my vehicles. Everyone is so friendly & knowledgeable. Wanda has always been very helpful in the Service Department with all of my vehicles. More
by aelecia77
Employees Worked With
Wanda, Service Dept.
January 22, 2020
Was asked to leave the Dealership after asking for oil chang Service Mgr Dion loudly asked me to drive away from the Service Bay and not come back. I went in to look at new cars and take advantage of the 4 oil Service Mgr Dion loudly asked me to drive away from the Service Bay and not come back. I went in to look at new cars and take advantage of the 4 oil change deal advertised on the radio for two of my cars. They would not schedule an appt for my BMW and when I showed up with a classic MGB they actually through me out of the Dealership in a very Rude fashion. I have been there 3 times asking to have them honor the ad on the radio. They are lying about servicing all cars, all makes and models. Dion refused to provide me his last name and then stormed out from our discussion. Very Bad Place. too bad. More
by Joe who is not returning
Employees Worked With
Dion
December 17, 2019
Best staff and service evr Napleton Infiniti is the best dealership ever. Tony is my salesman, and he is fantastic. Super knowledgeable and helpful, he is always there for me. Napleton Infiniti is the best dealership ever. Tony is my salesman, and he is fantastic. Super knowledgeable and helpful, he is always there for me. Anytime I have a question about buying another car or having my Infiniti service, Tony is the go to guy. I highly recommend Tony and Infiniti of Augusta. More
by duiduncan1
Employees Worked With
Lucan, Tony, and Wanda
December 17, 2019
Hands down Infiniti of Augusta is where you want to buy your next car.Ms.Contina customer service,is top notch her knowledge as well.Napleton Infiniti is where to buy your next vehicle. your next car.Ms.Contina customer service,is top notch her knowledge as well.Napleton Infiniti is where to buy your next vehicle. More
by veec
Employees Worked With
Finance manager was awesome as well.
