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Miracle INFINITI of Augusta

Martinez, GA

3.8
117 Reviews

3300 Washington Rd

Martinez, GA

30907

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Showing 117 reviews

February 04, 2021

Awesome place to do business! I came in after visiting several places. I wrecked my previous vehicle and saw it as an opportunity to upgrade. They really took care of me and earned a customer for life. More

by Krthurmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Feb 06, 2021 -

Miracle INFINITI of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Napleton's Infiniti of Augusta (706) 922-6500

February 03, 2021

got a qx56 had problem with the heat and problem with my car starting,I was ready to give up on my qx56 after 4 years ,I had the problem checked out,was charge a pretty good price,didnt fix my problem,but t More

by adams.sonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Lee
Feb 05, 2021 -

Miracle INFINITI of Augusta responded

Hi, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us and we will do our best to make this better. Napleton's Infiniti of Augusta (706) 922-6500

January 23, 2021

Took the day off to drive up from Savannah To purchase a car After corresponding with sales manager Kyle For 3 or 4 days The vehicle is a 2020 Q60 with 8000 miles on it After I was told the vehicle had a c More

by Luke3221977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Lee
Jan 25, 2021 -

Miracle INFINITI of Augusta responded

Mr Luke3221977, we sincerely apologize for your less than satisfactory experience. I assure you we have no intention to mislead anyone who visits our establishment. We do our very best to represent our preowned vehicles to the best of our ability. We took the time to review the detailed photos Kyle sent to you via text, and we see how you both may have missed it. Our goal is to deliver a quality product to every client that visits us. Unfortunately our offer to repair the scratch at no cost to you, provide you with alternate transportation, and stand behind the repair didn’t meet your expectations. Thank you for taking the time to share your experience with us, it is a vital key in our ability to provide a better experience in the future.

Jan 25, 2021 -

Luke3221977 responded

When you have some one drive 2.5 hours for a 2020 cpo car all things should have been done to meet standards

January 10, 2021

Oh how I love my new Q50 Infiniti. I purchased it on January 9 2021. I was in good hands well Ana from beginning to end!! Shes very professional. And has a great personality for sales. Wonderful servic More

by shajuay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana, Danielle Lee
Jan 13, 2021 -

Miracle INFINITI of Augusta responded

Hi, thank you so much for sharing your recent experience with us, Shajuay! We work hard to provide each of our clients with the best automotive experience! We hope to see you again.

Jan 13, 2021 -

shajuay responded

Thank you soo much...yours sincerely Mrs.Cancer ❤❤❤❤❤

January 02, 2021

The service department is very courtesy. They are prompt, and a pleasure to deal with. The waiting area is very clean. Deon always gives excellent customer service. More

by K. Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deon Johnson
Jan 05, 2021 -

Miracle INFINITI of Augusta responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Napleton's Infiniti of Augusta (706) 922-6500

November 03, 2020

Contina was Amazing. She took the time to understand my current needs to ensure to get me the the right car! Very professional and Knowledgeable! More

by smithras11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Contina
Nov 06, 2020 -

Miracle INFINITI of Augusta responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Napleton's Infiniti of Augusta (706) 922-6500

October 24, 2020

Anthony Cody (Tony) is awesome! Tony is very knowledgeable and professional. He was very easy to work with. He helped me with making the decision with going with the vehicle of my choice, QX80. More

by Mr. Ragin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cody (Tony)
Oct 26, 2020 -

Miracle INFINITI of Augusta responded

Mr. Ragin, thank you for your high star rating. We're happy to see that your experience with Anthony (Tony)was excellent! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 23, 2020

Today, 23 October 2020 was a great day!! We had the best dealer by the name of Anthony Cody (Tony), get us the vehicle we needed. If anyone is in the hunt for someone that will take his time, be patient, wo More

by Genie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cody
Oct 26, 2020 -

Miracle INFINITI of Augusta responded

Genie, thank you so much for your feedback! Anthony (Tony) will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Oct 26, 2020 -

Miracle INFINITI of Augusta responded

Genie, thank you so much for your feedback! Anthony (Tony) will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 15, 2020

My experience with Infiniti of Augusta was great. They took their time and assisted me. I wouldn’t go anywhere else. They are great. 🕺🏿🕺🏿🕺🏿 The best More

by mareus30909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 28, 2021 -

Miracle INFINITI of Augusta responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Napleton's Infiniti of Augusta as your first choice for service!

September 29, 2020

The best dealership experience I’ve ever had when purchasing a new vehicle! I would definitely recommend them to all of my friends and family! More

by Great experience!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Contina McQueen , Danielle Lee
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