Minuteman Volkswagen

I would highly recommend Minuteman Volkswagen to anyone who is interested in receiving excellent service. I have been very fortunate to have had Bob Vigna as my sales representative for many years....simp who is interested in receiving excellent service. I have been very fortunate to have had Bob Vigna as my sales representative for many years....simply the best! The Service Department always explains what needs to be done. I would never take my business to any other dealership!! More

We have worked with Bob Vigna for many years. We started at Belmont VW, and moved with Bob to Minuteman VW when Belmont closed. We have bought several VWs through Bob at both locations, and we talk each tim at Belmont VW, and moved with Bob to Minuteman VW when Belmont closed. We have bought several VWs through Bob at both locations, and we talk each time we get service at Minuteman. Solid information and straight-shooting, although we hardly ever get the price breaks we seek (that's his job, I guess). We recommend Bob Vigna. More

I started taking my car to Minuteman VW for the service department despite it not being the closest VW dealer to me. Brendon has always been responsive and helpful in making sure that my car is up to date department despite it not being the closest VW dealer to me. Brendon has always been responsive and helpful in making sure that my car is up to date with all maintenance work needed, including advising if the maintenance work is critical or not-critical to allow time to plan for expenditures. I appreciate their hard work and timely responses. More

The three men very helpful and informative in the purchase of my new volkswagen. Steve took the time to answer my questions on the options and changes of the new 2011 volkswagen compared to my 2005. purchase of my new volkswagen. Steve took the time to answer my questions on the options and changes of the new 2011 volkswagen compared to my 2005. He went on to explain why some of the features were not on the new SE Model as opposed to the 2005 that were on the SE with Convience. Being that it's a choice it in no way took away from the attention to detail,safety,and performance of the vehicle. Harley assured me that whatever style, model and color I chose they would get it. Finally during the signing process Lucas took the time explain each paper and did not try to rush the process along while we mixed in light conversation. All in all it was a good experience. More

I have been using Minuteman for services on my Passat for the past couple of years. Their customer response and service has been really fantastic. Their prices are reasonable and they do good work. Brendon the past couple of years. Their customer response and service has been really fantastic. Their prices are reasonable and they do good work. Brendon Siefert is the rep. I call/email when I need work done my car; he is always professional, courteous, helpful and trustworthy. I would also like to commend the dealership's shuttle service and the personnel who run it - those guys do a good job and are professional and friendly throughout the drive. The one thing the dealership can do to improve on an already wonderful customer service is to provide loaners, if possible. Despite the shuttle service, this added service will be helpful for customers in managing their schedules better. More

I have known Bob Vigna for over 20 years and have bought a number of VWs from him at Minuteman VW and at another VW dealer he worked for previously. I kept in touch with Bob when I brought my 2002 VW Golf a number of VWs from him at Minuteman VW and at another VW dealer he worked for previously. I kept in touch with Bob when I brought my 2002 VW Golf TDI in for service and expected that I would buy my next car from him. He kept me up to date on product plans. When I was ready to buy a 2010 Jetta TDI wagon, I went to Bob and he found the right car at the right price for me. Brendon in service has been helpful with some stereo and iPod glitches in the car. I'd recommend Minuteman VW for sales or service. More

I've been buying cars since 1969. This was the I've been buying cars since 1969. This was the smoothest, easiest transaction that I've ever made. Their initial price was reasonable including the I've been buying cars since 1969. This was the smoothest, easiest transaction that I've ever made. Their initial price was reasonable including the 2001 Audi trade-in. Didn't have the usual back and forth haggling. Look forward to doing more business with Elena Novak, and the team. More

My wife and I had an excellent experience with Elena and Lucas at Minuteman Volkswagen. We got exactly the car we wanted, at exactly the price we wanted, in exchange for exactly the trade-in value we wante Lucas at Minuteman Volkswagen. We got exactly the car we wanted, at exactly the price we wanted, in exchange for exactly the trade-in value we wanted. I got my previous Jetta from Minuteman, and I was not disappointed this second time around! More

I met Elena at VW Minuteman shop and she's been doing the procedure very well. Not only as a sales person, but she also understood and read customer's mind. She made me comfortable in order to decide the c procedure very well. Not only as a sales person, but she also understood and read customer's mind. She made me comfortable in order to decide the car model and also arranged for the insurance company which I have to choose before I took my new Jetta. From one to ten, she explained me all about the car in details. Once again, I thank her, Mark and Lucas who were relaed with my purchaing. I definately recommend this dealer to my friends who may be interested in VW. More

Sales staff were helpful, considerate of our needs, went out of their way to provide what we wanted in a timely way. Followup and answering all questions, technical and financial, was done promptly and low out of their way to provide what we wanted in a timely way. Followup and answering all questions, technical and financial, was done promptly and low key. This is the second car we have purchased from dealer, and have been happy with the experience. Thanks More