Mini of Murray

Neadless to say, “I love Mini’s”. I just purchased my third one. The first two (05 Mini Convertible & 04 Mini Coupe) I bought used and have been very happy with them. So, I decided to look at a new one third one. The first two (05 Mini Convertible & 04 Mini Coupe) I bought used and have been very happy with them. So, I decided to look at a new one for myself. I contacted Scott the manager there and he referred me to Juan Coles. Juan was right on top of getting me approved and looking to see if he could find the colors and options I wanted. Unfortuanlly, no one had one. So, I got on line and started to build my dream car. I called Juan and he had told me they had an order going in that night. If I wanted to get him the information he would get it in and I should have the vehicle in 6-8 week. So, on January 5 he submitted my order and on February 15th my car was here… That was quick. Mini’s website has a way to track your vehicle’s status. I was even able to see when it left the port and arrived at the port in California. Anyway, Juan did and amasing job for me and I know I will be using him in the future. I know he will take care of you also. I also have my eye on the Countryman. I have used the service dept also in the past and Levi has been great to work with. More

I've purchased several makes of cars over the years and dealt with many of the dealerships and service departments. MOM feels like none other. They make you feel at home, know your name when you walk in an dealt with many of the dealerships and service departments. MOM feels like none other. They make you feel at home, know your name when you walk in and really go out of their way to make sure you're taken care of. As a Mini owner, the monthly dealer organized rallies have brought the local Mini owners together for some great driving experiences which adds to the fun and pride of ownership. I put 60,000 miles on my '07 MCS and just purchased a new AWS. Can't say enough about them! More

I've had my Mini for over 7 years now and have been frequenting the same dealer in Salt Lake City for the entire time. From the time I purchased my car at Mini of Murray until now, I've been completely frequenting the same dealer in Salt Lake City for the entire time. From the time I purchased my car at Mini of Murray until now, I've been completely satisfied with every aspect of sales and service. They just continue to exceed my expectations of a reliable car dealer. There's no question that I'll be buying another Mini Cooper in the future...not only because I love the car, but also because of the experience I've had with the dealer. More

I went in just kind of looking at minis, not really expected to buy one. Tony Poulson helped me out and he was the best salesman I have ever worked with. He looked through all the minis they he had and expected to buy one. Tony Poulson helped me out and he was the best salesman I have ever worked with. He looked through all the minis they he had and found one that was in my price range and something I was looking for. He was the nicest person and answered all the questions my father and I had. He showed me everything that I needed to know about the car. I am young and he spoke to me in a way that I would understand. He was so helpful to me and I had a friend look at my car and she is thinking about getting one and I told her she needed to go to the Mini of Murray and ask for Tony Poulson because he was the one who had helped me and he was the best. I had been looking for the right mini for a long time and gone to a lot of places but they were always too much and not in very good condition. Tony knew what I needed and he found me the perfect mini and I love it and it's exactly what I was looking for. I had a lot of questions and I called him daily and he always answered them happily, he never once acted like I asked too many questions. I have even talked to him several times after buying this mini and he still answers all the questions. He's the type of person who cares for you and will help you find the right mini that fits you perfectly and he won't stop until you're completely satisfied. He was never too pushy like a lot of car salesman are. If I said no on one mini, he'd keep looking until we came to an agreement. I would definitely recommend him to anyone and I would for sure recommend going to the Mini of Murray. More

I have purchased many cars and I must say, this was the best car buying experience I have had. Tony was fun but very professional. He went over every detail of the car before we drove away and we felt very best car buying experience I have had. Tony was fun but very professional. He went over every detail of the car before we drove away and we felt very comfortable with the features. He spoke to us about the service department etc. and made himself available for any future questions. If we buy another MINI, I will be back. I look forward to going on the MINI rallies with some great people. More

I just wanted to follow up with you regarding our experience with buying a car at your dealership. I have purchased several cars over the years, mostly from the same dealer as I believe in being experience with buying a car at your dealership. I have purchased several cars over the years, mostly from the same dealer as I believe in being loyal to the dealers that take good care of us. When I lived in Denver, I purchased 6 vehicles from Ralph Schomp over the years because of the excellent service I received. Now that I am in Boise, I needed to find a new dealer to take care of me. I work with a dealer here in Boise, and while their service department has treated me well, it's been impossible to get any help from their sales department, if you can believe that. I decided based on that, to look for another brand altogether and was excited to try MINI! Since there is no dealer in Boise, I looked to the closest dealer which was yours. I had emailed in and unfortunately, my emails never made it through from the Mini USA site. So I called when I hadn't heard back, and got Mali on the phone. Let me tell you that from the moment I first talked with her, I could tell her energy, and dedication to her customers during the sales process. She put me at ease and assured me that she would take care of me, and even followed up with Internet sales, to find out why my emails had gone unanswered. She found out that they never made it through and offered an apology for that. She was also very busy, working with a couple of other deliveries - she still took the time to make sure I was very well taken care of. She focused on what I needed, and made sure I got all the information I would need to make the decision to drive from Boise to Salt Lake to purchase the car. She provided me with spec sheets from the cars that I liked from online, and made recommendations to the one she thought I would like the best. We discussed my trade, and when the first sight unseen value was presented, she told me that it was much lower than what I had expected, and explained that the sources you use were much lower than KBB online which I had used. I sent her photos of my car, and she worked with the used car manager to get the trade value up to a level I would be comfortable with, even though it wasn't where I wanted it. She worked hard to explain the increase in value I was getting from the tax difference, and she convinced me the deal was a good one, so we jumped in the car and headed to Salt Lake. She even held the car I liked for me, which I really appreciated. When we got to your dealership, she treated us like gold. I can honestly tell you, that I would definitely buy another car from Mali when the opportunity presents itself. She knows her stuff, she is excited about the brand and she knows how to take care of a customer. She scrambled to even get our windows tinted the day of delivery so that we could take the car home exactly the way we wanted it. (We are only waiting on the iPhone 4 MINI Connected adapter - which she promised to send when they finally arrive). I will recommend Mali to my friends, in the event they are looking for a MINI. She was awesome, and I can't express how highly satisfied we were. Just thought you should know. df More