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Milton Ruben Chevrolet

Augusta, GA

4.9
205 Reviews

3514 Washington Rd

Augusta, GA

30907

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205 Reviews of Milton Ruben Chevrolet

May 22, 2017

Poor Customer Service Worst experience I have ever had with a dealership. Will never do business with them again and will recommend to my friends not to also. More

by Gregg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake Taylor
May 24, 2017 -

Milton Ruben Chevrolet responded

Gregg, We would like to apologize for the negative experience, as well as find out a few more details about your recent visit. Our General Manager, Robbie Newman, has seen this review, but unfortunately cannot find you in our system without more information like last name, vehicle and/or date of visit. We encourage you to reach out to Robbie at (706) 868-5454 to ensure that this does not happen again, as well as see what we can do to make up for any mistakes that we made. Thank you Gregg, and we hope to hear from you soon.

May 03, 2017

Great Experience Efficient, Professional, Courteous. We were dealt with fairly. Our sales person Mark was excellent. It was very much worth our drive from Columbia More

by jegiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
May 09, 2017 -

Milton Ruben Chevrolet responded

Thank you for your kind words and for traveling to our dealership from Columbia, SC. We are happy to hear that Mark was able to provide you with an outstanding purchase experience. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Milton Ruben Team

April 14, 2017

Great sale person Emily Valero assisted with my first truck purchase, she was very professional and knowledgeable. If your looking to purchase a truck Go see Emily, s More

by ANTHONY C WILLIAMOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Valero
Apr 25, 2017 -

Milton Ruben Chevrolet responded

Anthony, thank you for sharing your purchase experience with us. We’re glad that Emily was able to provide you with such great assistance during your first truck buying experience. We truly value your business and look forward to working with you again in the future. Sincerely, The Milton Ruben Team

March 22, 2017

AVOID THIS DEALER! I agreed to buy a truck from these guys, made hotel reservations because it was not going to be ready until the next day and I'm over four hours away. More

by BRONSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy Williams
Mar 24, 2017 -

Milton Ruben Chevrolet responded

Mr. Bartley, We’re sorry that your experience with our dealership was a negative one. The truck that you were looking at was incredibly popular, and several people had made appointments to view it when you contacted us. Since you did not put a deposit down on the vehicle, we legally could not hold it for you. We understand that this was explained to you, but we apologize if it was not made clear. If you would like to discuss this review further, or perhaps look at another vehicle, our General Manager, Robbie Newman, has read all of your reviews, and would be happy to help. He can be reached at (706) 868-5454. Again Mr. Bartley, we’re sorry for the frustration that we caused you, we thank you for this feedback.

March 07, 2017

Great truck, dealership has me concerned The Good- Mark, my salesman, was great. Very informative, knowledgeable and helpful. Good guy. Truck is outstanding. Bad- after talking about the war More

by Mazer_beyond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Mar 07, 2017 -

Milton Ruben Chevrolet responded

Mr. Townley, Thank you for working with us the past few days and for even making the drive back to our dealership this afternoon and working with Anne. We cannot thank you enough for giving us these chances to correct our mistakes. We take full blame for these errors, and truly appreciate your patience with our Sales, Finance and Service Departments. Our General Manager, Taylor Stone, considers what has happened to be unacceptable, and has been working with all of our employees to right this situation. Thank you for bringing it to our attention. Please don’t hesitate to reach out to Taylor at (706) 868-5454 if you would like to further discuss this review, or if you experience any problems in the future, Mr. Townley. Although it’s taken longer than expected, we hope that you now have your dream truck. Please let us know if we can help with anything else.

February 17, 2017

Very helpful Jeff was very helpful. He showed me everything about my new car. I would definitely buy another car from him. He knew a lot about my car and was happy More

by sassy12si
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crocker
Feb 22, 2017 -

Milton Ruben Chevrolet responded

Thank you for the nice review! Jeff is a wonderful and helpful employee here at Milton Ruben Chevrolet and we appreciate your kind words about him. Congratulations on your purchase and we will certainly share your great feedback with Jeff, and the rest of our staff. Please feel free to stop by if you need any further assistance. Sincerely, The Milton Ruben Team

January 10, 2017

Robert Cohen was an awesome salesman. He made our visit and purchase smooth and easy...this man deserves a raise!!! Their finance department, particularly Robert More

by brooksclan2429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohen
Jan 31, 2017 -

Milton Ruben Chevrolet responded

Thank you for your kind words and congratulations on your new purchase! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We appreciate both Robert Cohen and Robert Hopkins for being so helpful during your visit with us and will certainly share your feedback with them. Thank you again and please feel free to visit us if you need any further assistance. Sincerely, The Milton Ruben Team

December 19, 2016

Love Milton Ruben Great service love going there for service made me feel like family my vehicle was done under the time I was told I would always go there for service More

by MissaBp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McLeod
Dec 27, 2016 -

Milton Ruben Chevrolet responded

Thank you for this fantastic review and your loyalty to our dealership. Family is just what you are and we’re very happy that you feel that way. That’s what we value at Milton Ruben Chevrolet and we make every effort to make our customers feel that way. Please feel free to stop by for a visit for any of your vehicle service needs. Sincerely, The Milton Ruben Team

October 18, 2016

Great experience with salesman, Mark Wilson! My car buying experience was surprisingly pleasant thanks to Mark Wilson! He was professional and helpful in getting me the exact car I wanted (manua More

by KrissK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wilson
Oct 20, 2016 -

Milton Ruben Chevrolet responded

We are happy to hear your time spent with Mark was pleasant. Congratulations on your purchase! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Sincerely, The Milton Ruben Team

October 05, 2016

Love Milton Ruben The advisors are great and I always have a great experience when I going to the service department I am always comfortable with leaving my vehicle in More

by MissaBp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McLeod
Oct 06, 2016 -

Milton Ruben Chevrolet responded

Thank you for your kind words! Mike is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, The Milton Ruben Team

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