Milton Martin Toyota

Service dept lacks service On 10/26/17 I dropped my fj cruiser off for recall repair in the inner panel door where seat belt attaches. I notified rep that my passenger side seat On 10/26/17 I dropped my fj cruiser off for recall repair in the inner panel door where seat belt attaches. I notified rep that my passenger side seat belt wont retract. About 2 hours later they call and said my fj was ready for pick up and that my seat belt wasn't fixed due to not being part of the safety recall. I expressed my concern about Toyota not fixing a safety issue like the seat belt. I was then told it's because my fj is 10 years old and has over 200,00 miles. They didn't even offer to give me an estimate. So now I've got to find someone else to fix the seat belt issue. Milton Martin needs to remove those big letters that spell "service" off the front of their multi million dollar building. More

Easy transaction, great to work with. I found the Tacoma of my dreams at Milton Martin, and decided I had to go look at it, and at least speak with someone. After talking with Rick Willia I found the Tacoma of my dreams at Milton Martin, and decided I had to go look at it, and at least speak with someone. After talking with Rick Williams, we came to an agreement on price and trade-in value. I negotiated with other dealers before. This purchase experience was the easiest and best experience that I've handled. I will be purchasing from Milton Martin Toyota again. More

Cash Deal!! RUDE Sales Associate I am purchasing a new 2017 Highlander XLE this Friday. I called several Toyota Dealerships in my area and told them my terms and what I wanted in my n I am purchasing a new 2017 Highlander XLE this Friday. I called several Toyota Dealerships in my area and told them my terms and what I wanted in my new car. The Sales Associate (ER) at Milton Martin Toyota -Oakwood, Ga returned my call and was extremely RUDE and Unprofessional. In short he informed me that what I wanted was not even possible and he never even wanted to negotiate with me. More

Never again!!!! I had more problems with my car after they did work on it. And if you have a recall they will find more work that is needed on your car every time ev I had more problems with my car after they did work on it. And if you have a recall they will find more work that is needed on your car every time even if it isn't needed. I was told I needed a water pump plus other services again that I had already had previously done two months prior from Toyota on a recall. I guess they forgot to look and see they already got me for that one. They stated it was there mistake. Yeah mistake you didn't get my money again. They probably never did any of the services the first time. What I started doing is asking for the parts off my car that they fixed and taking them to someone I know to check them. I've been given information from mechanics that have worked with Toyota that shocked me that positively told me they tell customers they need work that isn't needed to make more money for the business. Shame on Toyota. They have excellent cars but do have a lot of recalls. I've never had good service with them but when you have a recall you have to go to the dealership. I'm done with Toyota. I won't own another Toyota after I'm done with the one I have. Its been a nightmare every time at this dealership and Mall of Georgia Toyota. More

Great experience!!! Just purchased a new Tundra and Milton Martin Toyota actually made it easy...very genuine people and a great family environment. No high pressure or c Just purchased a new Tundra and Milton Martin Toyota actually made it easy...very genuine people and a great family environment. No high pressure or confusing numbers. Chad Smith, our Sales Rep was exceptional.....very professional! And Fernando in finance made everything quick and clear. More

Great Experience The service I received at Milton Martin Toyota was exceptional. The new facility is very comfortable and clean. The staff go out of their way to make The service I received at Milton Martin Toyota was exceptional. The new facility is very comfortable and clean. The staff go out of their way to make you feel comfortable and to answer any questions you have. The guys in the service center were super helpful and pleasant to work with. More

Excellent Service Took my vehicle for its first 5000 mile maintenance. I also went with my two small children. I was in and out in no time!! Everyone was so nice!! It a Took my vehicle for its first 5000 mile maintenance. I also went with my two small children. I was in and out in no time!! Everyone was so nice!! It actually took me longer to get in and out of the car with two kids in tow than it did to have my car serviced! Exceptional service! Extremely impressed!! More

Good job (as usual) Our 2014 Camry backup camera quit working. They had to order a new wiring harness. As the dashboard of the car was apart and we could not drive it hom Our 2014 Camry backup camera quit working. They had to order a new wiring harness. As the dashboard of the car was apart and we could not drive it home at the end of the day, they gave us a free loaner until the work was completed. Will be going back there to get my 2017 Tacoma when they come out. More

Very good service from Milton Martin Toyota Very friendly and helpful by all persons whom I was in contact with. Bumper and undercarriage was put back into perfect condition after running over t Very friendly and helpful by all persons whom I was in contact with. Bumper and undercarriage was put back into perfect condition after running over tire tread. Expensive cost that is caused by truck owners that the public has to pay the price. More

Satisfied Customer service is great and details are explained very well. He answered all my questions and was a very pleasant individual to work with and prov Customer service is great and details are explained very well. He answered all my questions and was a very pleasant individual to work with and provided information on tires. More