Milton Martin Toyota

Just returned from Milton Martin Toyota after having an air conditioning issue with my wife’s 1998 Toyota (she will not part with this car) repaired. The issue was resolved promptly at a reasonable price air conditioning issue with my wife’s 1998 Toyota (she will not part with this car) repaired. The issue was resolved promptly at a reasonable price with no attempt to sell additional work. We recently moved to Gainesville from the Chicago area and Milton Martin was selected based on an internet search. I could not be more pleased with the service provided. I would highly recommend this dealership without reservation. One last observation, the physical facility is outstanding. There is a comfortable area away from the television where a person can read without one’s ears being assaulted by the daytime drivel on TV. I have spent a fair amount of time in Cadillac, Lincoln, Lexus and Genesis dealerships and this is by far the best physical facility I have encountered. More

Awesome service department with awesomer pricing. The parts department is great also. I would recommend this place to anyone. The parts department is great also. I would recommend this place to anyone. More

Had a confirmed appointment with Mark Doyle to look at a car that was to be delivered by truck prior to our appointment. I explained to him I was coming an hour and a half to look at the car and he assured car that was to be delivered by truck prior to our appointment. I explained to him I was coming an hour and a half to look at the car and he assured me it would be delivered two hours prior to my arrival. When we were within sight of the dealership he sent me a text informing me two of his previous appointments were late showing up so would need to push my appointment time back an hour and that the car he previously assured me would be there would actually not arrive for two more days. He told me there were other cars I could look at and test drive. Sounds like a bait and switch to me. Took my business to Cherokee County Toyota and had a great experience. Stay away!!! More

Technician did not do his job right. He used a wrong bolt to replace the bolt he lost for the cover of the oil filter . bolt to replace the bolt he lost for the cover of the oil filter . More

Allen White was the fantastic salesman who helped me with the purchase of my new Four Runner. Professional, kind, easy to speak with. Highly Recommend!! the purchase of my new Four Runner. Professional, kind, easy to speak with. Highly Recommend!! More

Best car buying experience ever! No stress and no Best car buying experience ever! No stress and no pressure and friendly people. Great deal! Fast and I was in and out in under 2 hours! Not like Best car buying experience ever! No stress and no pressure and friendly people. Great deal! Fast and I was in and out in under 2 hours! Not like the old dreaded car buying experience. My salesman Matt Snyder was awesome! Highly recommend! More

Would not negotiate at all on a damaged used car I went to see a used FJ Cruiser they'd had on the lot for four months. It was a four owner vehicle that spent time in Pennsylvannia (= exposure to ro I went to see a used FJ Cruiser they'd had on the lot for four months. It was a four owner vehicle that spent time in Pennsylvannia (= exposure to road salt) so I got underneath the car and saw the exhaust system was rotting out, as well as several bolts (inside and outside) rusted from chemical exposure. The car was overpriced versus the market to begin with and I offered a cash price that took into account the correct market pricing, minus the cost of replacing the exhaust system and muffler. The sales manager Bryan Strickland came out and completely refused to negotiate on price at all. He admitted he'd had the car on the lot a long time, that it was overpriced, that it has significant exhaust muffler and structural bolt damage, but he still refused to counter my offer in any way shape or form. In 35 years of car buying, I have never met a car dealer who refused to negotiate on used car pricing and I can't help but wonder if it's because I went in as a woman without my husband in tow then got underneath the car out in their parking lot. If you're a woman this is probably not a great place to shop, especially if you know cars. And whatever your gender may be - be aware that this company replaced the car seats to shine this used car up while ignoring major mechanical issues that are soon to be an expensive repair. Whatever's going on there, this dealership isn't the way you want to do business. More

Friendly and knowledgeable customer service means a lot. The service representatives are always knowledgeable and friendly and work with the customer to accommodate their time schedule. My son leaves his car The service representatives are always knowledgeable and friendly and work with the customer to accommodate their time schedule. My son leaves his car there for service and gets taken on to school and picked up after class. It’s a big help. More

I had a wonderful experience and we'll definitely be back Everyone was wonderful Mr Garcia my salesperson was great Finance was fast I really like the dealership. And I will be back, the waiting room is reall Everyone was wonderful Mr Garcia my salesperson was great Finance was fast I really like the dealership. And I will be back, the waiting room is really nice beautiful scenery and they serve Chick-fil-A my husband enjoyed it too More