Milton Martin Honda - Service Center
Gainesville, GA
1,474 Reviews of Milton Martin Honda - Service Center
Just wonderful service every time We bought our 2013 Honda CRV from Milton Martin Honda. Since then, we have excellent service and prices from them. Totally satisfied and there’re wait We bought our 2013 Honda CRV from Milton Martin Honda. Since then, we have excellent service and prices from them. Totally satisfied and there’re waiting area is too notch too! More
Customer Service Needs Work I went to the dealership to get a new set of tires installed, balanced, and an alignment performed. I was told it would be about 2 hours, and they wou I went to the dealership to get a new set of tires installed, balanced, and an alignment performed. I was told it would be about 2 hours, and they would call me when it was ready. I dropped the vehicle off at 7:15 in the morning, and figured it'd be done relatively soon. It took 4.5 hours, and I had to call to see if it was ready. When I called, it seemed almost impossible to get to the person who was supposed to be helping me, and they seemed to not even remember helping me. Once I got to the dealership to get my vehicle, I had to wait for another 30 minutes while other people who dropped their cars off after mine were being helped. After all of this, there was no apology or anything. I wouldn't come back here for service even if I was paid to do so. More
listens well Friendly staff. The t.v. in the waiting room changes channels every 3 minutes or so...very anoying to watch/listen to. The constant changing of chan Friendly staff. The t.v. in the waiting room changes channels every 3 minutes or so...very anoying to watch/listen to. The constant changing of channels gave me a headache. Had to go sit in the quite room, which is a nice, quiet, dimly lit room to relax in. More
Very profesional Had to have windshield re-calerbrated. They were very professional and explained every detail. Shuttle took me home and offered to come and pick m Had to have windshield re-calerbrated. They were very professional and explained every detail. Shuttle took me home and offered to come and pick me up. A very good experience. More
Great service ! I got in and out for my appointment quickly and had plenty of time to get to another engagement. The waiting area was quiet and clean. My service ma ! I got in and out for my appointment quickly and had plenty of time to get to another engagement. The waiting area was quiet and clean. My service manager, Matt, was friendly and communicative and service needs. More
Reliable service Had an oil change and new tires on this service call. Everything was done in a timely manner. The service deptment contacted me when decisions were Had an oil change and new tires on this service call. Everything was done in a timely manner. The service deptment contacted me when decisions were to be made and the were details explained clearly. I have been using Milton Martin Honda for 4 years and never a problem. More
Drive-in service for pre-trip inspection Drive-in service for a pre-trip inspection was quick and efficient. Matt, my service representative, was professionally cordial and very interested i Drive-in service for a pre-trip inspection was quick and efficient. Matt, my service representative, was professionally cordial and very interested in delivering a 5-star customer service experience. He also kept me updated and informed while I waited... More
Replaced part, easy On a routine oil change, they discovered a part issue, Milton Martin replaced it. Still under warranty, so fix was free. Friendly and helpful staff, d On a routine oil change, they discovered a part issue, Milton Martin replaced it. Still under warranty, so fix was free. Friendly and helpful staff, definitely recommend. More
Oil change and tires rotated Great service. Very short wait time. Thank you for excellent service! The WiFi and private service area is so relaxing. You always strive for excel Great service. Very short wait time. Thank you for excellent service! The WiFi and private service area is so relaxing. You always strive for excellence. More
Service Great service. Justin was very helpful and accommodating as I was on a very tight schedule. I would definitely return. I would return for additional s Great service. Justin was very helpful and accommodating as I was on a very tight schedule. I would definitely return. I would return for additional services. I usually go to Atl. More