Milnes Chevrolet Inc.
Imlay City, MI
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Joe Janssen did an excellent job in being informative and service friendly. He is not pushy like the stereotype for many salesmen. I did not once feel like he was pressuring me into any decision. I had the service friendly. He is not pushy like the stereotype for many salesmen. I did not once feel like he was pressuring me into any decision. I had the opportunity to test drive a few different cars (a 2011 Chevy Cruze and a 2012 Malibu). I decided to go with the Chevy Cruze. It is the best car for me given that I travel 50 miles to work one way and the crash rating is excellent. During the process, Joe introduced me to several different people throughout the dealership and I felt like I was with famiy. All were friendly and courteous. I even met the owner and talked with him for a minute. All in all, I felt like I received a fair deal on my Cruze and a fair trade in value for the car I brought in. I would recommend Milnes to anyone out there who is looking to buy a car. I have had great experiences with the service dept. over the years and a great experience in my purchase of a new car yesterday. More
I bought a Grand Prix from Milnes and I am very happy with the whole experience! I told them exactly what I wanted ( they didnt have it in stock) and they found it in a couple of days! Its in the payment with the whole experience! I told them exactly what I wanted ( they didnt have it in stock) and they found it in a couple of days! Its in the payment range I wanted and all the extras I wanted too! Blake was very quick with responding and basically went through the whole selling process via email. The dealership atmosphere was great and everyone was really friendly. I got a good deal too! Definitely would recommend this dealership. Thank you everyone at Milnes! More
I have worked in this area for 22 years and have never I have worked in this area for 22 years and have never been able to work with a dealership in this area. I was in the market for a new vehicle and t I have worked in this area for 22 years and have never been able to work with a dealership in this area. I was in the market for a new vehicle and thought I would give a local dealership a chance- again. I met with Rick Guerrero and he was very helpful and answered my questions and concerns honestly. Rick was not pushy and was willing to assist me in my needs in regards to a new vehicle. After I decided what vehicle I was interested in Rick was more than happy to find one I would like. As soon as I decided on a vehicle Rick quickly went to work to see that the sale went smoothly. More
Purchasing our 2012 chevy cruze was a wonderful experience for the entire family. Not only was the staff very accomadating to me and my wife but they also fulfilled all my 11 month old daughters n experience for the entire family. Not only was the staff very accomadating to me and my wife but they also fulfilled all my 11 month old daughters needs. She was so excited for the balloon she was given. We were a little skeptical on buying from a dealer again especially buying new due to the fact that we were taken severe advantage of buy a fly by night car dealership a few years back. Not the case this time very well taken care of. This dealership is excellent. I would recommend Milnes of Imlay City, Michigan to anyone and everyone. More
We drove 1 hour to this dealership to purchase a new car because of previous experience with service to other vehicles. The sales consultant and new cars manager went above and beyond what we expected from because of previous experience with service to other vehicles. The sales consultant and new cars manager went above and beyond what we expected from them as to give us information and help us decide what vehicle would best suit my husband and I. Friendly, courteous & informative was the experience we came away with. More
I am very pleased with the attention and service I received with the sales manager and sales person Rick Guerreo. They located the truck I was looking for. The purchase process was handled smoothly an received with the sales manager and sales person Rick Guerreo. They located the truck I was looking for. The purchase process was handled smoothly and everyone was very polite, friendly and knowledgable. More
A great place to do business we drive all the way from A great place to do business we drive all the way from Lake Orion and pass many dealerships on the way and we will always go back when in need of a A great place to do business we drive all the way from Lake Orion and pass many dealerships on the way and we will always go back when in need of a car or service or body work. we bought a new 2008 silverado we had our 2004 grand prix repaired in your body shop / {great job and was done right the first time. body shop manenger was very good and the car was done when he said it would be I am very Happy with Milnes Bob and Michell Woodward More
This is a customer friendly dealership! My salesman, Rob Eret, was very accommodating every step of the process. My family ordered a Volt. Rob was very good at keeping me in the loop on when my car was ma Eret, was very accommodating every step of the process. My family ordered a Volt. Rob was very good at keeping me in the loop on when my car was manufactured and shipped. Milnes Chevrolet even let us "test" their dealership Volt for a few days and delivered and picked it up from our home. That may not sound like anything special but we live an hour away so it was a HUGE convenience! When our Volt finally arrived at Milnes Rob once again offered to deliver it to our house, this time I declined the offer- I just had to be the first person to drive it :-) We were truly happy with our experience at Milnes Chevrolet!! Thanks, Tom and Nicole More
This dealership was so wonderfully helpful to me. The sales people go above and beyond to get you the very best deal. Very friendly and not pushy in the least. sales people go above and beyond to get you the very best deal. Very friendly and not pushy in the least. More
My wife and I came into Milnes to purchase a new Chevrolet Equinox. Our sales contact was John Olson, who was very helpful in finding the right car for our needs and we purchased a 2012 vehicle on t Chevrolet Equinox. Our sales contact was John Olson, who was very helpful in finding the right car for our needs and we purchased a 2012 vehicle on the same day. Originally, we had been looking at the GMC Terrain, but then decided to look at the equivalent in the Chevrolet Equinox. When we first walked in and was greeted by John, he made us feel at home and wanted to help us find the right vehicle for our needs. One of our main options was to have Bluetooth connectivity. I found out that we did not have to go up to a higher trim level to have this options unlike the GMC Terrain. We got the vehicle and options that we wanted and made our deal with the option to pick up the vehicle the next day. We were given a warranty options update by the finance mgr and chose some extra that I felt were cost effective. All in all, my wife is very happy with the vehicle and the experience and service that we received at Milnes Chevrolet. I too am very happy with the whole process. Thanks Guys Douglas & Janice Ciphery More