Milnes Chevrolet Inc.
Imlay City, MI
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Brian Utter is the best car salesman I have ever met. He traded several vehicles with different dealerships to get my wife the truck she wanted. Can’t say enough good things about him. Brian , Thank You! He traded several vehicles with different dealerships to get my wife the truck she wanted. Can’t say enough good things about him. Brian , Thank You! More
I have bought 3 used vehicles over the years from this dealership. The first 2 have been good used vehicles with no real problems including a 2009 Equinox. The last one was a 2016 Equinox. Since buying th dealership. The first 2 have been good used vehicles with no real problems including a 2009 Equinox. The last one was a 2016 Equinox. Since buying this in March of 2022, we have had nothing but problems. The first was a timing belt replacement in November 2022 which cost about $3500 and caused my wife to be stranded on the side of M53 freeway about 45 minutes away from home. Since then we have had to replace solenoids, sway bar linkage, rear brake calipers because of them locking up, and wheel bearings. After these issues we decided to reach out to Milnes about our frustration. Upon talking to the salesman we bought it from about our problems, he sat in his chair, leaned back with his hands behind his head and said "things happen". Now of course we all know a buyer takes a chance when buying a used vehicle, but this was ridiculous. His passive aggressive attitude is was most frustrating. After which he tried to smooth things over by offering us a 1 year newer vehicle with a higher payment! Needless to say we refused the offer. Now the check engine light intermittently is on which i need to find out why and it has almost stalled on us while putting it in reverse causing dashboard lights to flash. The undercarriage and bottom doors are rusting out and it needs a new muffler. It also has a serious oil consumption problem which cause us to get an oil change on 50% oil life. We bought it with 130,489 miles and as of today it has 154,692 miles on it. Needless to say my family will not recommend buying a used car from them. More
Dealer is very fair priced on there vehicles,No Big city push on making there sales. Salesmen are very down to earth and knowledgeable of the vehicles they are selling. push on making there sales. Salesmen are very down to earth and knowledgeable of the vehicles they are selling. More
Milnes did not give me my sticker for my next oil change, put my car as blue when it is black, and took about 45 minutes for oil change. Not a good review from me put my car as blue when it is black, and took about 45 minutes for oil change. Not a good review from me More