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Mills Ford Lincoln Brainerd - Service Center

Baxter, MN

4.4
63 Reviews

63 Reviews of Mills Ford Lincoln Brainerd - Service Center

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March 29, 2025

Worst customer service in my 40 yeas of buying a vehicle. Couldn’t get a call back from them on issues. It was like I got your money now we’re done with you. More

by kjarneson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lane Ramers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Deneau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Holmvig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Truong
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

With all the touted great enginering for ford you cant tell me while my new truck died on me and sends me low battery warnings and resticts its funtions. Will it die on me and leave me stranded? I googled More

by www.lesliewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Holmvig
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Vieths
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan assured me my 96 mercury was fixed at closing time600 dalloars later l got 1 block from shop amd it died. I should have usefd that as a point of referance but l was too disapointed to bothercoming back.
March 22, 2025

Mills Ford always does very good service and treats us well always happy to work with them More

by tkaren2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Vieths
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Service was completed within the time frame quoted. Service department employees were polite and professional with my interaction. More

by BASSMAN10113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Vieths
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

So very courteous and personable. Thank you Daniel for a great experience and work well done. More

by DHAYDEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Vieths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Great service and the people are outstanding. Thanks for all the years of service at Mills. More

by RDBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Vieths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

The Ford service did a nice job in getting my truck diagnosed and was able to fix with a warranty claim. Thank you. James More

by JAMES.DARABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Brought my vehicle there, normally get timely service. Was to cold to get a car wash- had hoped they'd wash it first, let it dry, no real problem. More

by KAMMACIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Eric went out of his way to accommodate us and get my son’s truck repaired in a timely manner so that my son and his family could make their 1200 mile trip home to upstate New York on the date and time t More

by TPTJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holmvig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

I can county on the Mills Ford quick lane guys for excellent customer service. They know how to get it done! More

by shankner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Vieths
5.0
This rating includes all reviews, with more weight given to recent reviews.
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