Miller Toyota - Service Center

Avoid. Called about a vehicle recall. First person I got was obviously annoyed that I bothered him, and mocked how old the car was. When I didn't have the VIN handy, I had to call back. Fine. The lad got was obviously annoyed that I bothered him, and mocked how old the car was. When I didn't have the VIN handy, I had to call back. Fine. The lady I got the second time initially said they couldn't help VIN, because I didn't have the letter Toyota sent out (I offered her the VIN, and the description from Toyota's web site, but I had to push her to use those instead of the letter). Finally she found the recall (took about 10 minutes), but couldn't tell me whether they had the parts or how long the repair would take. Promised to have someone call me back right away, but so far no call. In contrast, I just called another toyota dealership, and in 3 minutes they had me setup for the recall and were extremely courteous the whole time. ----- Update: I promptly received a message from the manager after posting this review. He offered his apologies, stated he found and painfully listened to the phone call exchange, and would work to address the issues. In stark contrast to the previous two contacts, the manager, ken, was extremely polite. More

The service department was extremely courteous! The service on my vehicle was very prompt! The prices are the best in the area! I would highly recommend Miller Toyota to anyone! service on my vehicle was very prompt! The prices are the best in the area! I would highly recommend Miller Toyota to anyone! More

I have always been very pleased with the professionalism and quality of the servie I receive and Miller Toyota. I especially am impressed with the knowledge and care exhibited by Mark Taylor. and quality of the servie I receive and Miller Toyota. I especially am impressed with the knowledge and care exhibited by Mark Taylor. More

Work was scheduled quickly, and performed as described, for a reasonable price. The car had a code, and they were able to diagnose the problem and fix it. I have not had a problem with the car since serv for a reasonable price. The car had a code, and they were able to diagnose the problem and fix it. I have not had a problem with the car since service was completed. WhileI loved this Toyota Dealer, the dealrater web page sucks. You fix one thing, and it clears another. How annoying. More

Miller Toyota, Manassas, Va provided excellent service. Keep up the great work. Thank you to Fred Lutz for his extra effort in obtaining information for my son in Denver, Co. Keep up the great work. Thank you to Fred Lutz for his extra effort in obtaining information for my son in Denver, Co. More

I have been dealing with Miller Toyota since the purchase of my Corolla in March 2006. Scheduling service has always been very easy, especially now with online appointments. Service staff are helpful, pleasa of my Corolla in March 2006. Scheduling service has always been very easy, especially now with online appointments. Service staff are helpful, pleasant, and approachable. Work is completed on the date requested and to my satisfaction. Thanks to Miller for making what could be a stressful experience anything bu! More

Brought my new Toyota Camry in for regular 10K service check and reported a clanging noise in the back by the muffler. Noise was fixed and I was in and out in great time! Very friendly and professional st check and reported a clanging noise in the back by the muffler. Noise was fixed and I was in and out in great time! Very friendly and professional staff in all areas at Miller Toyota. I drive 30 miles each way for my service and when I purchased my Toyota from Miller on the original recommendation from my brother - worth it! More

My wife and I have purchased four Toyota vehicles from Miller Toyota and the superb service after the sale keeps us coming back. The key to Miller Toyota's success is having trained automotive profession Miller Toyota and the superb service after the sale keeps us coming back. The key to Miller Toyota's success is having trained automotive professionals like Mr. Pat Humphrey, Blue Team Service Manager. He always ensures complete customer satisfaction no matter what level of vehicle service is being provided. More

Miller Toyota did the 35K checkup and found some additional problems. The advised me on what needed done now and what could be done later. additional problems. The advised me on what needed done now and what could be done later. More

I'm rebuilding an older Toyota Paseo and needed parts and service advice. Mark and Danny Taylor took time out of a very busy day to give me guidance on parts needed to fix a critical engine problem and and service advice. Mark and Danny Taylor took time out of a very busy day to give me guidance on parts needed to fix a critical engine problem and even went to extra mile to photocopy engine specs from the repair manual. Their help will be a major contribution to the success of my project car! Also, the parts department is open late and so is very convenient for me to get the parts I need for the rebuild. Terrific service and much appreciated! More