Miller Toyota - Service Center

Had an outstanding experience with salesman Gary Johnson! No b.s. dealer quick and painless I drove over 120 miles from PA. 100% Ed W No b.s. dealer quick and painless I drove over 120 miles from PA. 100% Ed W More

Absolutely amazing customer service an by far the some of the nicest customer service I have ever dealer before. Will definitely come back again for future service! the nicest customer service I have ever dealer before. Will definitely come back again for future service! More

Very rude service member I made an appointment for state inspection, wait it for more than 1 hour, and still not ready, asked him when it is going to be ready, he said it’s fi I made an appointment for state inspection, wait it for more than 1 hour, and still not ready, asked him when it is going to be ready, he said it’s first come first serve, it is against the law to make an appointment to do state inspection!!! Never heard of that before, and he didn’t mention to me when I first came in. Very rude and unwilling to help customers! More

Service was not good We purchased our car at Miller Toyota 5 years ago and have been very pleased with it. We recently needed to have maintenance done and because we are r We purchased our car at Miller Toyota 5 years ago and have been very pleased with it. We recently needed to have maintenance done and because we are retired we need to space out the visits. Our first three were excellent we dealt with Cecil Hager. We received great service at a fair price. This last visit was only for a new battery, again good price, we dealt with Oscar Reyers. However the next day when we got in the car the battery was dead, apparently they just stuck the new battery on and didn't clean the terminals. When we took it in this morning we were told that the terminals didn't need cleaning. well they ended up charging us $55 for one new terminal. Sorry not satisfied with this. It makes us question their honesty and ability. Won't be going back. More

BIG MISTAKE I bought a brand new Tacoma from another dealer outside the area. I realized after 1 day, the driver's door was slightly out of adjustment. I called I bought a brand new Tacoma from another dealer outside the area. I realized after 1 day, the driver's door was slightly out of adjustment. I called this outfit (Miller) and made an appointment. Big mistake. When I arrived, they acted like they had no idea who I was and tried to say I had no appointment. We got that sorted out because I had the name of the guy that made the appointment. After an hour the service writer, Oscar shows up and tells me the door is "pushed" and they can't fix it. "It's a body shop issue." Then, he tells me it's NOT COVERED UNDER WARRANTY! I hit the roof. I tried to figure out what he meant by the door being "pushed" and I still don't know what the xxxx he meant...sprung??? Anyway, I contacted the dealer I bought the truck from and drove back there. They had it fixed (of course it WAS under warranty) in less than 1/2 hour. Simple adjustment. I wouldn't let these yokels at Miller work on anything I owned and their "customer service" is horrible. More

changed their commitment i had toyota corolla , i called before to get there and asked for price match for service deals , Jose form service assured me over the phone and aft i had toyota corolla , i called before to get there and asked for price match for service deals , Jose form service assured me over the phone and after the service I showed my printed deals and he said, no they would not match that price . I paid $348 whereas my question was just about $50 . I found the dealership was not concerned about customers' opinion and what they committed to accept the deals ,. It's all fake , they have two tongues or they twist their tongue , it's all about Jose that's the only person i dealt with . He made me quite full giving me $30 discount . I don't live for begging , i was just asking for deals as they could accept from the competitive market. and he did accept over the phone, but in reality he don't .I can't recommend my friends in such a ridiculous situation . I never like to talk about others' bad and this is my first time to write reviews in negative way . More

OIL CHANGE GONE BAD WENT FOR A SIMPLE OIL CHANGE, THEY LEFT THE OIL CAP OFF AND OIL WAS ALLOVER THE ENGINE COMPARTMENT. WE FOUND THIS BEFORE ANY DAMAGE TO THE ENGINE., W WENT FOR A SIMPLE OIL CHANGE, THEY LEFT THE OIL CAP OFF AND OIL WAS ALLOVER THE ENGINE COMPARTMENT. WE FOUND THIS BEFORE ANY DAMAGE TO THE ENGINE., WE SHOULD GET A FREE SERVICE.. WHEN I RETURNED THEY KEPT ME WAITING FOR 2 HOURS BEFORE I COMPLAINED THAT MY CAR WAS BEING WORKED ON AND WHEN WAS IT GOING TO BE DONE. NOBODY AT THE SERVICE AREA KNEW WHAT I WAS TALKING ABOUT, THEY WEREN'T INFORMED OF ANYTHING. GOOD JOB!!!!!! More