Miller Hill Subaru

Diane Rowe is top notch... knows her product, excellent communication, very patient, and reaches out well after the sale to make sure you are satisfied! I would highly recommend her and would seek her out communication, very patient, and reaches out well after the sale to make sure you are satisfied! I would highly recommend her and would seek her out again! More

Service completed in time promised Appointment easy to make online. Service check in is fast and easy. Waiting room is comfortable and you are notified when your car is done and you g Appointment easy to make online. Service check in is fast and easy. Waiting room is comfortable and you are notified when your car is done and you get a free car wash. More

Miller Hill Subaru A plus service plus a great area to wait if service is being done. They have gone over and above to assist me. I would recommend their place to anyon A plus service plus a great area to wait if service is being done. They have gone over and above to assist me. I would recommend their place to anyone and I have. More

Did not adequately address my problem. On Tuesday, January 21, 2020, my 2019 Subaru Outback would not start with either my remote starter or push- button in-car start. Even after my friend On Tuesday, January 21, 2020, my 2019 Subaru Outback would not start with either my remote starter or push- button in-car start. Even after my friend jump started my car, the hatchback would not open. The same thing happened the next day. I called Miller Hill Subaru. The service manager suggested contacting Subaru Roadside Assistance. A day and a half later after a very frustrating experience dealing with submitting a request with Roadside Assistance, my car got towed to Miller Hill. After a couple of my phone calls regarding my car, the service manager finally called to let me know the problem. He said the remote starter had "excessive parasitic draw." So, I had to have a friend drive me over 100 miles to get my Outback. The next day, I drove another 100 miles to take the car back to the remote installer. He checked the draw and said it was within appropriate range. The problem he said was that the battery, factory installed, does not have enough amperage to maintain in cold weather. He suggested getting another stronger battery or using a battery maintainer. He also fixed the hatchback not opening. And, he wasn't even a Subaru dealer or mechanic. I had a very frustrating and time-consuming experience dealing with Miller Hill Subaru! More

Excellent Sales and Service Every employee I dealt with at the dealership was helpful and knowledgeable! Andrew (sales), was very knowledgeable and help make our purchase (2020 Every employee I dealt with at the dealership was helpful and knowledgeable! Andrew (sales), was very knowledgeable and help make our purchase (2020 Outback Limited XT) easy. Bailey was great in our follow up visit in review any questions (and we had a lot) we had about onboard systems. Jason in parts help ID the right 7 pin connector we needed for pulling our mimi RV trailer, and Bradon in service was on the spot keeping us updated on the progress of installation of 7 pin connector. Everyone we encountered was very patient and helpful. This is the first dealership I have encountered where the employees really care about you the customer. and we have been buying cars for years given we are in our senior years. A pleasurable experience. I would highly recommend this dealership to anyone. Thank you, job well done. More

Miller Hill Subaru - SPECTACULAR! Every employee I dealt with at the dealership was phenomenal! My salesperson, Andrew, was incredibly knowledgeable and patient (it took me about a yea Every employee I dealt with at the dealership was phenomenal! My salesperson, Andrew, was incredibly knowledgeable and patient (it took me about a year to decide on a new vehicle.) I would highly recommend this dealership to anyone. More

In general it was good, but for the below. Had oil change and tire rotate. Tire pressure was set incorrectly. Light on dash came on a few days latter, on a Sunday while we had left Duluth on Had oil change and tire rotate. Tire pressure was set incorrectly. Light on dash came on a few days latter, on a Sunday while we had left Duluth on a trip to Florida. I n Florida we went to our Subaru dealer who found incorrect tire pressure. Three tires were at 40 pounds and one at 30 pounds. Pressures were corrected to 35 pounds. Someone was not careful in setting tire pressure at tire rotation. Dale Lundgren More

Excellent dealership Miller Hill Subaru is the best! The service dept. is excellent and all of the staff that I've dealt with are personable and know their stuff. I just b Miller Hill Subaru is the best! The service dept. is excellent and all of the staff that I've dealt with are personable and know their stuff. I just bought a new 2020 Outback and from Sales to Financing to Training was completely satisfied with every aspect of the process. More

excellent service Our experience with Miller Hill Subaru was excellent. The staff was helpful and friendly. Appointment was easy to set up and the actual service was Our experience with Miller Hill Subaru was excellent. The staff was helpful and friendly. Appointment was easy to set up and the actual service was speedy & thorough. Will use when in the area. Highly recommend. More

Very Poor Customer Service Purchased a used Outback in March '19, split cost on water pump & timing belt before pick up. 2 weeks later the battery was failing, called and was to Purchased a used Outback in March '19, split cost on water pump & timing belt before pick up. 2 weeks later the battery was failing, called and was told because it sat at my cabin for a week, needed to be run. One week later it failed completely out of state and cost $193 to replace. Then called different Subaru dealer who had oil change sticker in window and found out major engine over-heat 10k miles prior. Never was informed prior to purchase, water pump & timing belt were already replaced at that point as well. Brought to another Subaru dealer in my area to make sure no additional issues, did some general maintenance and found out (1) 2 rear tail-light bulbs were out and (2) more importantly that there was an air-bag safety recall that needed to be done and was never originally informed of that either! Called Dealer and No Response! So owned for 6 weeks and have put $1041 into service work. As far as I'm concerned, the Customer Service here stops as soon as you drive off the lot! More