Miller Brothers Cadillac - Service Center

Amazing Experience Me and my Princess had a wonderful service experience at Miller Brothers. Ann was awesome, friendly, easy to talk to and a joy to work with. Made Me a Me and my Princess had a wonderful service experience at Miller Brothers. Ann was awesome, friendly, easy to talk to and a joy to work with. Made Me and my daughter like family, and be continuing all my future services and business with Ann and Miller brothers. Thank you again, see you soon. More

I took my Chevrolet to the dealer because I received an error on my driver information center (DIC). I did some research and found that a recall had been ordered for my car, not certain that my car had th error on my driver information center (DIC). I did some research and found that a recall had been ordered for my car, not certain that my car had this recall performed, I took the car to the dealer to check and fix my car. The dealership found that the recall had been performed at a previous visit. They then proceeded to run diagnostics to find and fix the problem. They were unable to locate the DIC code/problem. They called me to inform me that they found my battery was a little weak and suggested that I replace my battery. I asked will that solve the problem with my car. I asked if they'd stand behind their recommendation to replace the battery and that my error would not reappear. They told me they were not sure and it may fix the problem and it may not. I asked again - so you won't stand behind your diagnostic and recommendation, they said no. They tried to please me - and asked me what I would like - I said since you did not find the problem and you won't stand behind the findings in their diagnostics to not charge me for this test. They refused to do that. I told them that was unacceptable. To no avail. I reminded them that I have purchased several vehicles from this dealership and if they are not willing to stand behind their analysis and work, that I'd take my business and future purchases elsewhere. They stood firm and I am as well. I will NOT return to that dealership for work or for future purchases. More