Millennium Toyota - Service Center

satisfied customer Everything went smoothly as expected. A five ***** to my service agent, Chantal. She was on point. Great customer service. Even my car was HAPPY, LOL Everything went smoothly as expected. A five ***** to my service agent, Chantal. She was on point. Great customer service. Even my car was HAPPY, LOL. More

serive went ok but! I still haven't found out why my car won't start after listenening to the radio and turning it on several times. When I go to start the car by putting I still haven't found out why my car won't start after listenening to the radio and turning it on several times. When I go to start the car by putting my foot on the break the dash board lights up, the light on the start button flashes green but the car doesn't start. everything else is ok. This is the second time that the car went in for this problem and I had no resolution. More

Very Happy Customer The service was great..Kelly was amazing in getting my car done fast and helping me get a needed appointment for my husband before our road trip! We The service was great..Kelly was amazing in getting my car done fast and helping me get a needed appointment for my husband before our road trip! We have been getting our cars serviced (our family owns 3 Toyota cars which are no more than 3 years old. We have always gotten the best customer service from Millennium Toyota. Thank you! More

Service It was a great experience. The service was fast and efficient. The service agent was helpful and courteous. The car wash was somewhat disappointing be It was a great experience. The service was fast and efficient. The service agent was helpful and courteous. The car wash was somewhat disappointing because the exterior wasn't properly clean. More

when you have to go to the dealer what are you in for? I've owned 3 new toyota cars over the last 25 years mainly because they are good dependable cars.That said they were serviced at the dealer so I can I've owned 3 new toyota cars over the last 25 years mainly because they are good dependable cars.That said they were serviced at the dealer so I can say that I know dealers.Millennium has a great staff and will deal with you if you are patient with them and that goes without saying. More

Terrible Service Department I recently had a 95 k miles major service done on my 2008 Toyota FJ Cruiser at Millennium. My youngest son brought the vehicle in for the service. P I recently had a 95 k miles major service done on my 2008 Toyota FJ Cruiser at Millennium. My youngest son brought the vehicle in for the service. Plain and simply, the staff at Millennium took advantage of his youth and inexperience. The cost of the service was approximately 50% higher than it should have been - I verified that by checking with other Toyota dealer service departments. When I called the service counselor to inquire, he attempted to exaggerate the actual work that had been done. I requested to speak with the manager and my call was NEVER returned. I have notified Toyota USA of my dissatisfaction. I would strongly suggest that you avoid this dealership. More

Far from excellent customer service After making a appointment for my 2017 Camry to be inspected & while it was there it was suggested that the 10,000 check up be done, I was totally agg After making a appointment for my 2017 Camry to be inspected & while it was there it was suggested that the 10,000 check up be done, I was totally aggravated at how poorly things were handled. After getting there even earlier than appointment (10 a.m.), I wound up waiting for the car for 2 1/2 hours. Really? The service attendant (Kelly) goes off to lunch & doesn't tell me anything. After getting up & questioning what is taking so long, I finally got a dependable attendant (Armand) who was nice enough to follow through with what Kelly didn't do. I also addressed the issue to the service manager who did get on it right away. Obviously, they overbook appointments, then can't meet the requirements & the customer is the one who gets put out. I should have gone with my "gut feeling" on whether to bring the car there for servicing because from day one, this dealership has not shown any good signs of excellence, dependability or accountability. Rest assured that this is the final time I bring my car there, nor will I ever purchase/lease from them. The entire place (other than a small amount) is totally inept. One hand doesn't know what the other is doing. This is not the first time I've voiced my opinion on the place but obviously it goes on "deaf"s ear". More

Excellent Dearler Service Dept. This Saturday past (Sept. 2, 2017), my son and I brought in my daughter's 2016 Camry 4-dr sedan for its scheduled maintenance servicing. As with each This Saturday past (Sept. 2, 2017), my son and I brought in my daughter's 2016 Camry 4-dr sedan for its scheduled maintenance servicing. As with each of our prior visit, Ms. Yokely Pena was on hand when we arrived to provide top-notch assistance. It is always a very good feeling to have received such first-class professional service from Yokely. Her upbeat and caring attitude continues to reflect very well on the entire team that comprises Millennium Toyota's Service Department. Yokely is a true standout and a pleasure to interact with. More

Inspection and oil change We will greated kindly on our arrival. Our agent took care of us promptly. We changed our mind and decided to wait we waited about an hour comforta We will greated kindly on our arrival. Our agent took care of us promptly. We changed our mind and decided to wait we waited about an hour comfortable seating coffee available TVs were on everything went very well. Very pleased with Toyota service department More

Went above and beyond to help! I had a great experience here. I worked with Israel, and he was extremely helpful. He thoughtfully explained each aspect of my car's service report an I had a great experience here. I worked with Israel, and he was extremely helpful. He thoughtfully explained each aspect of my car's service report and immediately addressed any questions I had. I realized I wanted to get the air filters on my car changed after the service had been completed, and he went above and beyond to help me with that. Thanks so much, Israel! More