Millennium Toyota - Service Center

I had (and usually Have) a good experience with my last service visit to Millennium Toyota's Service Dept. My service advisor, Ismael Valentin was courteous and informative and very helpful. You should service visit to Millennium Toyota's Service Dept. My service advisor, Ismael Valentin was courteous and informative and very helpful. You should be glad you have a devoted employee like "Izzy" working for you. More

When I'm a paying customer and I can't get a direct status about my car, get overpriced and charged with two hours labor for a key, and the front desk girl is nasty I have a huge problem. The cu direct status about my car, get overpriced and charged with two hours labor for a key, and the front desk girl is nasty I have a huge problem. The customer service is disgusting. No one knows what they are doing yet are aimlessly walking around. There is no professionalism whatsoever. Retrain your employees so that your place of business isn't a place where people are more excited about leaving than getting service. A waste of my time. Rude people. More

Any time I get my car (her name is Camryn-Rose) serviced I always get great service. Jennifer Boldis, is a very sweet woman and I when it is time for me to get a new car, she will definitely be hearing from I always get great service. Jennifer Boldis, is a very sweet woman and I when it is time for me to get a new car, she will definitely be hearing from me. More

Sorry but I forget my service agents name. Everything was wonderful except for the fact that I asked for a tire cap to be put on the stem of one tire - not sure what happened to it and that wasn't done. was wonderful except for the fact that I asked for a tire cap to be put on the stem of one tire - not sure what happened to it and that wasn't done. When ever I am there everything always goes well. More

My recent visit was for a Scheduled Service. Jorge was professional, friendly and extremely helpful. Details of the visit were discussed, and an estimated time for completion was established (I asked for professional, friendly and extremely helpful. Details of the visit were discussed, and an estimated time for completion was established (I asked for this info). Jorge kept me informed of the progress, presented the invoice when completed, escorted me to the Pay Window and had the car driven to me. This was a great visit. As a person who HATES service visits, this was painless and comfortable. As for Ms. Wallace. I purchased my Toyota a few months ago and I thought she was great. As I waited for my car to come back for the service, she was arriving for work. She greeted me, remembered my name, and car I purchased and inquired about my experience with the vehicle to date. Again, simply outstanding. Based on my experiences at Millennium, would I purchase another Toyota? Yes. Would I be at Millennium? Yes. Would I recommend this place to a friend? No question. Thank you. Andy Picone More

My experience @ Toyota Millenium is always pleasant and efficient. This is the second vehicle that I am leasing and the excellent customer service is the reason why. efficient. This is the second vehicle that I am leasing and the excellent customer service is the reason why. More

The staff in the service dept. are attentive, courteous and friendly. Every service advisor with whom I have dealt over the past seven years has been knowledgeable, very familiar with what is needed for my and friendly. Every service advisor with whom I have dealt over the past seven years has been knowledgeable, very familiar with what is needed for my safety and prolonging the quality of my vehicle. I find them to be courteous and friendly, attentive to my time and needs and willing to listen and explain where necessary. The hours of operation are very convenient and the appointment staff are extremely accomodating. I have yet to interact with any employee, in any area, who was not. There are many auto service providers in my area, but I have continued to frequent this dealership since the purchase of my vehicle and my very first service. More

Staff was kind and helpful. The car was worked on in a timely and orderly manner and I was called when it was ready. Thank you timely and orderly manner and I was called when it was ready. Thank you More

I've been using Millennium Toyota for service for almost 6 years. Their new location and building is as nice/better than most other dealers/service I've used in the past. They have a Large waiting area with 6 years. Their new location and building is as nice/better than most other dealers/service I've used in the past. They have a Large waiting area with coffee/tea/TV's, as well as a shuttle service that I frequently use. They have gotten considerably busy in the last few months I've been going, and other than perhaps waiting an extra 5 minutes, their service has not deteriorated. I Occasionally receive coupons that provide slight discounts. More

I walked into Millennium Toyota just to test drive a Rav4, and walked out totally unexpected with a brand new lease. Vincent Licata worked with me to figure out all the details and was extremely patient Rav4, and walked out totally unexpected with a brand new lease. Vincent Licata worked with me to figure out all the details and was extremely patient and very helpful throughout my decision. Since then, I have been back to Millennium for all my ToyotaCare services and the staff is always kind (no matter what time of day - both early am and late). They follow up with you via phone and/or email to keep you in the loop, remind you about your appointment, and make sure everything went well. I have waited for my car numerous times, which is not a terrible wait, and I have also dropped my car off for service; either way I always felt that I was taken care of well. It's also easy to get in and out of the service center; I would definitely recommend Millennium Toyota. More