323 Reviews of Millennium Toyota - Service Center
Routine service Professional work done in the time stated. They got me right in. Took care of a small adjustment that was needed and explained how to make adjustmen Professional work done in the time stated. They got me right in. Took care of a small adjustment that was needed and explained how to make adjustment on my own. comfortable and clean waiting room More
Sevice Very helpful, an knowledgeable employees. Dealership is setup to make your visit easy an simple.even through i live in queens,service is setup to make Very helpful, an knowledgeable employees. Dealership is setup to make your visit easy an simple.even through i live in queens,service is setup to make my visit quick an easy. More
New car purchase Natisha is a wonderful salesperson and made a cumbersome process a pleasure and she has called to check to see that I’m enjoying my new car Natisha is a wonderful salesperson and made a cumbersome process a pleasure and she has called to check to see that I’m enjoying my new car More
Very curteous Sylvester was very courteous and knowledgeable. This was #4 of my five complimentary service calls so I left my car. Since I didn't wait for the car, Sylvester was very courteous and knowledgeable. This was #4 of my five complimentary service calls so I left my car. Since I didn't wait for the car, I assume that was why it took 3 hours for the service to be completed. No matter how long, you still can't beat free! More
Waiting for recall I went for inspeccion of the frame and they going to replace. Just waiting for the call but I love this Toyota service. Always take care of the cars I went for inspeccion of the frame and they going to replace. Just waiting for the call but I love this Toyota service. Always take care of the cars and good costumer service. 👍🏻 More
Recall done right Called to make an appointment for my recall and was able to get the exact time and day that was requested. Juan, Asst. Service Mgr. quickly checked us Called to make an appointment for my recall and was able to get the exact time and day that was requested. Juan, Asst. Service Mgr. quickly checked us in and advised us of the time our vehicle would be ready. Our Sienna was delivered as promised! Seamless process...great experience. More
Never Again On Saturday I took my car to get a tire fixed (it was run on flat so I was able to drive it there myself) Left my vehicle to get fixed to receive a ph On Saturday I took my car to get a tire fixed (it was run on flat so I was able to drive it there myself) Left my vehicle to get fixed to receive a phone call within an hour stating they were successful mounting my tires but the technician noticed there was a leak in the sensor and that I probably broke it. They wanted to charge me over $100 to install a new one and it wasn't even in stock. My husband told them to leave it like that after debating with the service manager that there was no way that could have been us and it was possible the technician broke it while changing the tires. We came to pick it up and sure enough my sensor was not functioning. This happened to us with another vehicle a few years back except the technician was kind enough to admit it was their fault and proceeded to explain how sensible they are when changing a tire. The problem with Toyota is they will never admit their wrong doing and claim to say their technicians are the best. By now my phone would be ringing off the hook with calls from the managers asking me to take a survey. Not ONE phone call or offer to take a survey has come thru since then and I wonder why. This was the LAST time I take my car for service there, I used to feel safe knowing they where doing the right thing and my extra money was worth it but boy was I wrong. More
Super! My concerns were taken seriously and addressed immediately. Throughout the service, I was consulted to discuss costs and timing. I will definitely ret My concerns were taken seriously and addressed immediately. Throughout the service, I was consulted to discuss costs and timing. I will definitely return! Very, very pleased. More
Excellent! Took my car in for Maintenance. I thought I needed an oil change. I met with service rep Samantha. She was Sooo friendl! She explained what my car nee Took my car in for Maintenance. I thought I needed an oil change. I met with service rep Samantha. She was Sooo friendl! She explained what my car needed according to what computer showed. She also explained my maintainence plan which I wasn't sure of. She was the nicest person! Customers really appreciate this! More
Wonderful service! After obtaining an appointment online earlier in the week, we headed over to Millenium Toyota for our 15,000 mile service on our Toyota Sienna. We wer After obtaining an appointment online earlier in the week, we headed over to Millenium Toyota for our 15,000 mile service on our Toyota Sienna. We were greeted in the enclosed drive in Service Department ( kinda looks like the valet parking in Vegas!) and a service advisor arrived within minutes. Martin was smart, personable, and efficient. He advised us that there was a recall on our minivan which could possibly be completed during our visit. Martin kept us posted during our visit and answered all our questions. We will definitely ask for him on our next trip. Great service! More