Millennium Toyota - Service Center

I have usually found the service department to be very thorough and the work completed in a timely manner.. The service personnel are generally knowledgeble and helpful. The service personnel are usua thorough and the work completed in a timely manner.. The service personnel are generally knowledgeble and helpful. The service personnel are usually correct when they assess what the problem may be and when quoting the costs of repairs. However, approximately a year ago I had a rip in the upholstery and had a difficult time trying to get it repaired. Luckily one of the senior service personnel (Rick or Rich) was familar with this problem and knew that an outside vendor had to be contacted to repair the upholstery. Thanks to Rick it took about two months to rectify this problem but at least he was instrumental in making sure that the problem was taken cars of. My Camry is approximately two years old and I have been very pleased with it and with the service department. Thank you. Valerie Francis More

All I wanted was an oil change since my 5th and final Toyota Care service was expiring. I made an appointment weeks prior for this and when I arrived for my appointment and sat with the service advisor, Toyota Care service was expiring. I made an appointment weeks prior for this and when I arrived for my appointment and sat with the service advisor, she left the room and returned 7 minutes later with the news that the Service Manager, Nick would not allow this service to be performed free because I was 1 day over. I was not made away of this 1 day over when I made the appointment, even though I explained what I needed and wanted when making this appoiontment. THIS IS NOT GOOD CUSTOMER SERVICE OR HOW YOU RETAIN CUSTOMERS. More

Service writer was very polite, and efficient. Overall, Service writer was very polite, and efficient. Overall, from the time I arrived, to time vehicle was serviced(10K Service) and ready (within 1 Hour), Service writer was very polite, and efficient. Overall, from the time I arrived, to time vehicle was serviced(10K Service) and ready (within 1 Hour), with Oil & Filter Change, Tires Rotation, and Wheel Alignment checked, that is definitely and efficient operation. Would I recommend Millennium Toyota for service, to other Toyota owners, a definite "yes". More

This was the second service visit on our 2010 Camary. It came as a surprise that our battery was weak, for the age and mileage of our used car, which was purchased back in March of 2013. We were also surpri came as a surprise that our battery was weak, for the age and mileage of our used car, which was purchased back in March of 2013. We were also surprised that one of the tires was worn out to 3/32". I expected 50,000 mile tires, on a certified used car from a dealer. Our vehicle had 15,000 miles on it, when we bought it. We now have 24,00 miles. I guess they missed checking the tires and alignment, prior to selling. A 4 wheel alignment was preformed at no cost to us, back in May when we discovered the gas mileage was so bad. So much for "Certified Used Cars". The final disappointment is the gas mileage, which has never gone past 19 MPG for a highway cruising vehicle, with a 6 speed automatic. We get better MPG on our 2008 Lexus ES 350. More

I was very happy with my visit to Millenium toyota. Stevens Pierre was my service advisor. He is very professional, Personable,honest and informed. I Stevens Pierre was my service advisor. He is very professional, Personable,honest and informed. I More

I currently own a 2011 tundra and a Sienna. Vinny Licata sold me my Sienna in 2012. He is so friendly and nice and is alway looking to help me and others out. I will only use tim in service He is in my opin sold me my Sienna in 2012. He is so friendly and nice and is alway looking to help me and others out. I will only use tim in service He is in my opinion your best service advisior andi knows cars he is very freindly and patience and makes my visits a pleasure .With employees like this i would buy another toyota and reccommend you give them praise. or reward them in some way Thankyou any questions please contact me at 516-319-4480 Matt Sherman More

Great explanation and follow up. I have been going to Millenium Toyota for many years and have always had a great experience! I would recommend to others. Millenium Toyota for many years and have always had a great experience! I would recommend to others. More

Steve was courteous, knowledgeable, and efficient. I was given a shuttle ride to work before the start time of the shuttle. Steve called me at work to let me know what should be done in addition to the sta given a shuttle ride to work before the start time of the shuttle. Steve called me at work to let me know what should be done in addition to the standard service. It was done within a few hours and I was picked up at lunchtime by the shuttle and I had my car back in time to get back to work. More

I do have service problem but ever since the problem brought to the attention of service manager Nick.He personally paid attention and solved my problem I hope it's solved on permanent basis. I will say brought to the attention of service manager Nick.He personally paid attention and solved my problem I hope it's solved on permanent basis. I will say thanks to Mr Nick and service advisor Haseeb.I really appreciate their efforts and attention . More

Great Experience and Wonderful Customer Service. I will do business again. I have also recommend the dealership to family and friends. Keep up the good work! do business again. I have also recommend the dealership to family and friends. Keep up the good work! More