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323 Reviews of Millennium Toyota - Service Center
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October 16, 2015
Tim Gray's Customer Service I had the pleasure of having Tim Gray as my advisor. He greeted me and explained all of the services and recommendations for my car. He was patient wi I had the pleasure of having Tim Gray as my advisor. He greeted me and explained all of the services and recommendations for my car. He was patient with my many questions, and kept a smile the entire time. When I return, I will be requesting to work with Tim as my advisor. More
by Lexus11
Employees Worked With
Tim Gray
October 15, 2015
Excellent Service Very satisfactory service. All staff I was in contact with were very friendly, informative, polite and professional. Kept me up-to-date with progress Very satisfactory service. All staff I was in contact with were very friendly, informative, polite and professional. Kept me up-to-date with progress too. Easiest service I have ever booked. Many thanks. You guys are the best! More
by stevenb10
Employees Worked With
Phara Garcon
September 30, 2015
Never Better It is a pleasure to have my car service at millennium toyota. Everyone is friendly and helpful. It is easy and fast. They have a shuttle service avail It is a pleasure to have my car service at millennium toyota. Everyone is friendly and helpful. It is easy and fast. They have a shuttle service available and a bunch of stuff to make their customers feel comfortable while waiting for their vehicles. More
by Kennyjjlk
September 22, 2015
poor service but better management! I made an appointment for 2013 avalon drivers side seatback replacement. Apparently theres even a recall on this item. As i checked in, i was told I made an appointment for 2013 avalon drivers side seatback replacement. Apparently theres even a recall on this item. As i checked in, i was told that they dont know if the parts department has the item. And it would take at least an hour to let me know if the necessary part is even available. A recalled parts that i made an appointment for a week ago.... hmmmm. They cant make sure that the part is available before i come in? Is it perfectly ok for me to sit here for more than an hour to find out that i have to come back? If this were more complicated mechanical problem, i would understand that the technician has to diagnose but this is a replacement of a plastic part thats already been recalled due to poor manufacturing by a cheap supplier. In the end, everything was done in an hour. I also received a call from the director of service who explained that the customer rep had been retrained. And the dealership would not make the appointment unless the parts were available already. That made me feel much better about the whole experience. More
by itch
Employees Worked With
Phara Garcon
September 19, 2015
Good service Me and my family had a good experience,buying our first vehicle . The staff was professional including a Gary Feingold our Salesman he was very helpf Me and my family had a good experience,buying our first vehicle . The staff was professional including a Gary Feingold our Salesman he was very helpful and did a good job. More
by Gama123
Employees Worked With
Gary Feingold
September 15, 2015
Gre8 Expirence I'm really happy with the way Toyota handles my services. Especially Jorge in service. He's so patient and accomodating with my concerns. Even when i I'm really happy with the way Toyota handles my services. Especially Jorge in service. He's so patient and accomodating with my concerns. Even when i'm being difficult. More
by RPM
Employees Worked With
Jorge Guzman
September 12, 2015
Excellent service !!! Every time Tim Gray take care of my highlander, my Toyota came to me like brand new. Good networking and I think everyone feel comfortable with Tim. Every time Tim Gray take care of my highlander, my Toyota came to me like brand new. Good networking and I think everyone feel comfortable with Tim. More
by Davidjean1965
September 04, 2015
Positive words for Sean Clarke, Service Department Associate I'd like to put in some good words for Sean Clarke, a member of the Toyota service team. He's been my service representative for my last few car maint I'd like to put in some good words for Sean Clarke, a member of the Toyota service team. He's been my service representative for my last few car maintenance appointments at Millenium Toyota in Hempstead. His personable, straight-forward, highly knowledgeable service assistance has been greatly appreciated. Sincerely, G. Kaufman 2007 Camry More
by G.Kaufman
Employees Worked With
Sean Clarke
September 02, 2015
Professional and courteous Joann Marsala is the best - professional, polite, informative and customer-oriented. A pleasure to deal with. The environment of this office is frie Joann Marsala is the best - professional, polite, informative and customer-oriented. A pleasure to deal with. The environment of this office is friendly, fast, knowledgeable and accommodating. More
by Harvey2015
Employees Worked With
September 01, 2015
Great experience Sean Clarke, my service representative was very friendly and accommodating. While waiting for my car, waiting area was comfortable and staff was hel Sean Clarke, my service representative was very friendly and accommodating. While waiting for my car, waiting area was comfortable and staff was helpful. My car was done within the time frame I was told. More
by Dcefcb
Employees Worked With
Sean Clarke
