Millennium Toyota - Service Center

Oil change that won't be forgotten!!!!!! My 15000 mi. check up did not turn out to be as routine as I thought, on my vehicle the oil Filter has a cartridge and gasket that needs to be replac My 15000 mi. check up did not turn out to be as routine as I thought, on my vehicle the oil Filter has a cartridge and gasket that needs to be replaced. The gasket on the filter was not placed back on the filter,(as of today, 12/17 my truck was checked out for noise and all is well for now. Also found out that the gasket on filter was placed but got pinched) it came very close to running the engine to the point of no return! The oil leak was noticed at a parking lot by a friend, and called me to double check. Luckily I did stop to check and to my surprise it was my engine. Towed to Sunrise Toyota, they were great, they took care of the leak and documented their findings and cleaned the under carriage to the point where I didn't have to do much. Now I guess time will tell as far as any other problem that might arise from this incident, aluminum blocks don't take lack of oil to lightly. My approach to my 2014 Land Cruiser, is similar to that of my 1989 Ford Bronco, looking under it, and listening for any noise out of the ordinary! The thrill is gone! Thanks millennium. This review up above was written prior to today's servicing ( 12/17 ) which turned out very productive. The vehicle was checked and tested for any effects from the low oil level. The service my vehicle and I received today was second to none, mishaps do happen, I guess? And they are prepared to ease my concerns with any issue with the engine internally. Maybe I'm easy, but they did bend over backward for me, so because of that I've upgraded my ratings, it was poor across the board, but now, as you can see it's a complete reversal, I hope it continues into the future. Today's Assistant Service Manager was Sean Clarke, and he did provided excellent service and attention to my vehicle, and kept informed of the progress and any findings The Service Director Nick Garguilo and Stevens Pierre also went out of their way to help out, I was very appreciative for their genuine concern, Thank you! More

pleasant and professional. came in for a recall issue and was informed that i needed a wheel alignment. so i bought the wheel alignment package with balancing. however there sho came in for a recall issue and was informed that i needed a wheel alignment. so i bought the wheel alignment package with balancing. however there should be a package of wheel balancing and rotation as you still have to take the wheels off to balance them. my score is indicative of always having room for improvement and i saw two wheels were balanced . should not four wheels be balanced especially if you are getting an alignment. so my recommendation is that there should be a package for wheel alignment,4 wheel balancing and possible rotation as this especially extends the life of your tires and you already have to take the wheels off to balance them.thanks. my score is not reflective of the staff who were professional and courteous but of the different packages offered.$190 for a wheel alignment and 2 wheel balancing is a little pricey. More

20,000 service Russell was fantastic and had me in and out in less than 2 hours. Renewed my service contract for another 2 years and was very informative. I highly Russell was fantastic and had me in and out in less than 2 hours. Renewed my service contract for another 2 years and was very informative. I highly recommend. More

Once again... great service As usual, Lonny Ruscia was beyond exceptional and helpful with my service needs! He even went out of his way to get me literature on a service contr As usual, Lonny Ruscia was beyond exceptional and helpful with my service needs! He even went out of his way to get me literature on a service contract from a different area in Millenium Toyota. Always a quick and painless experience. Thank you. More

Excellent service The service was great and everyone was very helpful. I do have to mention Joann especially, as she was helpful, kind and extremely pleasant. What a The service was great and everyone was very helpful. I do have to mention Joann especially, as she was helpful, kind and extremely pleasant. What a great representative for your company. I would come back just because of her. More

New Customer The atmosphere was very alive and quite full. John was so helpful and attentive to my needs. This was the first time I was ever at Millennium Toyota The atmosphere was very alive and quite full. John was so helpful and attentive to my needs. This was the first time I was ever at Millennium Toyota. My experience was very good. Thank you Millennium. More

oil change i was greeted by lonny ruscia he was so nice to me he went over everything with me i ididnt wait long either the service was quick and great totally i was greeted by lonny ruscia he was so nice to me he went over everything with me i ididnt wait long either the service was quick and great totally awesome service very friendly place More

great service AS USUAL took my highlander in to check minor problem. service rep GEORGE reminded me that inspection was due and both problems taken care of in one day. saved took my highlander in to check minor problem. service rep GEORGE reminded me that inspection was due and both problems taken care of in one day. saved me a trip! thank you! More

Haseeb M. Great Customer Service!!! I had the pleasure of having Haseeb as my advisor. He greeted me and explained all of the services and recommendations for my car. He accommodated my I had the pleasure of having Haseeb as my advisor. He greeted me and explained all of the services and recommendations for my car. He accommodated my needs, as it is difficult to find time to schedule a service appointment, having three little ones under 5. Highly recommended dealership with great employers. More

Excellent 4runner Alignment Brought my 2015 4Runner in to have an alignment performed slight steering pull. The alignment technician (Sylvester) took a lot of time to diagnose a Brought my 2015 4Runner in to have an alignment performed slight steering pull. The alignment technician (Sylvester) took a lot of time to diagnose and perform the alignment not just within spec but matched both sides evenly. Will recommend Millennium to all that want a pro alignment. Thanks to John Archibala too for his professionalism. More