Millennium Toyota - Service Center

Toyota care service My customer service experience with Yokely Pena was great. The time it took was an hour and a half longer than I was told, but even with that it was a My customer service experience with Yokely Pena was great. The time it took was an hour and a half longer than I was told, but even with that it was a great and easy experience. More

Excellent Customer Service I came in for oil change and multipoint inspection. Esau(?) and Yokely Pena were both excellent, informative, professional and friendly employees. My I came in for oil change and multipoint inspection. Esau(?) and Yokely Pena were both excellent, informative, professional and friendly employees. My experience with them was awesome. Most importantly was my car was serviced and any questions or comments I had was taken care of. Thanks for a great experience. Janice Booker More

lesaon in customer care I made an appointment for service arrived 40 min early and stressed I could not wait 2 hours for a simple oil change and minimal service. Was promise I made an appointment for service arrived 40 min early and stressed I could not wait 2 hours for a simple oil change and minimal service. Was promised the vehicle would be ready in less than 2 hours. Reluctantly i waited and finally had to start complaining 2 and a half ours into the appointment to find out they hadnt even started working on the car. Need a lesson in customer care More

Excellent Customer Service I am not a big fan of dealerships, most are full of hot air and the customer service is weak. However, I must say that the customer service at this de I am not a big fan of dealerships, most are full of hot air and the customer service is weak. However, I must say that the customer service at this dealership is extremely good. The Service reps are courteous and accommodating and they wait on you right away. I appreciate the shuttle service to and from my home if the repair time is going to be lengthy ( Within 10 miles). Most importantly, I want good service but I also want excellent workmanship on my car and I feel they are forthcoming about what needs to be done and that it is done well! S. Clemons More

EXTREMELY SATISFIED, EXCELLENT SERVICE PROVIDED I was EXTREMELY SATISFIED to receive a very professional assistance by my service representative Margie Bonel. I had purchased a new set of tires abou I was EXTREMELY SATISFIED to receive a very professional assistance by my service representative Margie Bonel. I had purchased a new set of tires about a month ago but unfortunately the front left tire burst when accidentally I hit a curve. I called Margie and she explained to me that it could be replaced under the warranty. The whole process when very smoothly making me feel very satisfied with service provided. I will definitely go back to Millennium Toyota and recommend it to relatives and friends as well. More

I signed up for the shuttle and was forgotten I signed up for the shuttle van to go home after dropping off my car for a check up. At 10:02 I was on the list. I called the driver and he did not I signed up for the shuttle van to go home after dropping off my car for a check up. At 10:02 I was on the list. I called the driver and he did not respond to my call. I got up to go to the bathroom for 3 minutes and apparently that's when the driver returned to collect people. I must have missed him. He had a list with my name on it and no one informed him that I was waiting and wanting a ride. I sat for 2 hours total and although the cashiers at the front knew I wanted a ride no one checked his list to tell him that one girl who wanted a ride was not there. He left without me and no one cared! I sat for 2 hours total! More

EXCELLENT CUSTOMER SERVICE PROVIDED BY LONNY RUSCICA My husband and I were in for service for our 2011 Toyota Venza on June 6, 2016. My husband dropped the car off, and I picked it up the next day. We My husband and I were in for service for our 2011 Toyota Venza on June 6, 2016. My husband dropped the car off, and I picked it up the next day. We were both assisted by Lonny Ruscica, Assistant Service Manager at Millennium. He provided us with excellent customer service and also had the shuttle provided by Millennium pick me up the next day since my husband was working and take me to Millennium to get my car. In the 5 years we have been coming to Millennium this has been by far the best experience we have had at Millennium. I give Lonny 5 stars out of 5. He is a definite asset to Millennium. More

RAV4 2002 Still running Great The service representatives are the greatest. Every time I bring my car to service, it purrs when I get it back! Yes it is an old car but you can not The service representatives are the greatest. Every time I bring my car to service, it purrs when I get it back! Yes it is an old car but you can not tell it by the way Millennium Toyota "PIT CREW" work on it. I love how they explain in "simple English" what is wrong with my car. Thank you Joann and Nick!!!! More

Excellent service. George has excellent costumer service sHe Because its the truth. I would recommend to friends and family. George is the best and he tells you like it is to make sure your car is in good shape Because its the truth. I would recommend to friends and family. George is the best and he tells you like it is to make sure your car is in good shape for the road. More

Courteous, clean, comfortable. Believe it my car is 4 months into my lease and only has 1100 miles. The service department recommend I bring it in anyway. They topped off my fluids, Believe it my car is 4 months into my lease and only has 1100 miles. The service department recommend I bring it in anyway. They topped off my fluids, rotated my tires and even washed it. The service counterman was really personable and I was in and out in less time time than he said. I'm quite satisfied. More