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Millennium Toyota - Service Center

Hempstead, NY

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322 Reviews

322 Reviews of Millennium Toyota - Service Center

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August 15, 2023

Appointment or without appointment get ready to waste 4 hours. Poor services . After 4 hours they can’t fix my car . Toyota can’t fix Toyota car . It’s difficult for them to do alignment. What rubbish .I a More

by hassan.abid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
Aug 16, 2023 -

Millennium Toyota responded

We apologize for the inconvenience you experienced with the wait times. Your feedback is important, and we're actively addressing this issue to provide a better service experience. Please contact Liz Flores at 516-336-3050 so we can address your concerns directly.

March 13, 2023

TOTOLLY DISSAPOINTED AND DIGUSTED BY THE TREATMENT OF THEIR SERVICE DEPARTMENT TODAY!!!!! I came in around 10am today to get my NYSI and maintenance done on my rav4. I was told the wait would be 2.5 hou More

by w.santana1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
adrianne
Mar 15, 2023 -

Millennium Toyota responded

We apologize for any inconvenience or miscommunication that occurred when trying to get maintenance done on your vehicle. We will take your feedback into consideration as a means of improvement. Please contact us at Ngarguilo@aagny.net to directly discuss your situation, and clear up any concerns you may have.

May 30, 2022

I’m very much upset about there service. Unnecessary they increased volume of work and I have to pay more money. I want to take that to the highest level of the department. More

by mmasudur
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot his name
Jun 17, 2022 -

Millennium Toyota responded

We are disheartened to receive this review. This is not typical feedback for us, as we work hard to provide professional, transparent, and reliable services for our clients. We always encourage any issues or concerns to be brought to our attention directly so that we may attempt to rectify the situation. We hope you'll give us an opportunity to serve you better in the future.

February 13, 2022

Do not do car services there.Bunch of Do not do car services there. Bunch of unprofessionals. They take your car and no updates on services, then tack on extra fees at the end. More

by Kjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not see the person from service listed
Feb 16, 2022 -

Millennium Toyota responded

We regret to read you feel as though you did not receive the best in service during your most recent experience with us. Please contact us at ktownsend@aagny.net if there's anything we can do for you in the future.

February 08, 2022

I was told by my customer service rep John that the wait could be as long as two hours, but I was out in under one hour. The service was excellent More

by toyotatmayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john
Feb 11, 2022 -

Millennium Toyota responded

We pride ourselves on excellent service in a timely manner and we're glad to know that this was reflected in your experience!

November 17, 2021

In my third 4Runner and been dealing with Millennium since 2002. Long overdue review but I would 💯 recommend them to family and friends without hesitation. Just had another excellent experience More

by andrewjsmitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
March 19, 2021

I got to say man after spending a few hours trying to find the right car for me and the family, I got to say thank you to Freddy Popal and Hector for getting us the right car. They were very nice, patien More

by Marvin Arias-Vasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Maltese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Popal
Mar 25, 2021 -

Millennium Toyota responded

We're glad to hear that Freddy was able to help you find a car that was right for you, Marvin! Thanks for the recommendation and please don't hesitate to reach out if there is anything else we can do for you.

April 22, 2020

This place deserves 0 star. It is a scam they lie about the prices and Matthew is such a big rip off and lies so much More

by kacyareil
Recommend Dealer
No
Employees Worked With
Matthew
Apr 29, 2020 -

Millennium Toyota responded

Kacy, we are disheartened to read this review. Please contact us at lperez@aagny.net at your earliest convenience to discuss this further.

December 24, 2019

How many times do I have to return to fix one thing? The service associates ( especially Jessenia) are wonderful. I wish I could say the same about their mechanics. I brought my car in because of an ICS More

by sherbru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessenia, Nicholas Garguilo
Dec 31, 2019 -

Millennium Toyota responded

We are terribly sorry to read this review and apologize for the inconveniences that occurred. We never want our customers to be disappointed or frustrated. We will be sure to look into this feedback right away and discuss it with our team. Please contact us at lperez@aagny.net at your earliest convenience so we can make this up to you.

October 09, 2019

Tire Change I never thought that I would have a disappointing experience at Millennium Toyota, based on the situation I was in. I had a rental that I needed one t More

by Clijo
Recommend Dealer
No
Employees Worked With
Jessina
Oct 14, 2019 -

Millennium Toyota responded

We are sorry to read of any frustrations caused by any miscommunication. We would like to speak with you about this matte. Please reach out to Nickolas Gargulio, Service Director, at Ngarguilo@aagny.net or Alania Marinoff, Service BDC Manager, at Amarinoff@aagny.net.

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