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323 Reviews of Millennium Toyota - Service Center
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December 14, 2024
The service Department associate Francisco Cruz is Very nasty and rude has No knowledge on when to Maintenance a Vehicle! It’s so sad to say they have Someone who has no knowledge on when the cars are due nasty and rude has No knowledge on when to Maintenance a Vehicle! It’s so sad to say they have Someone who has no knowledge on when the cars are due for oil changes! This man has told me My oil changes on my vehicle which is driven 100 miles a day 6days a week should be done every 10-12 months in a year! Which is Not correct! I waited 2hours in the waiting area yet he called my phone to tell me he was looking for me while I was sitting there n he never came out to look for me! Very Sad to say he Should not be working in the car industry!! More
by Adiibee119
Employees Worked With
Francisco Cruz
August 15, 2023
Appointment or without appointment get ready to waste 4 hours. Poor services . After 4 hours they can’t fix my car . Toyota can’t fix Toyota car . It’s difficult for them to do alignment. What rubbish .I a hours. Poor services . After 4 hours they can’t fix my car . Toyota can’t fix Toyota car . It’s difficult for them to do alignment. What rubbish .I am coming here last 5 years but now this place is totally me. Trust me they have to close this location Service person Stephanie and service manager Tony Vicente More
by hassan.abid
Employees Worked With
Stephanie
March 13, 2023
TOTOLLY DISSAPOINTED AND DIGUSTED BY THE TREATMENT OF THEIR SERVICE DEPARTMENT TODAY!!!!! I came in around 10am today to get my NYSI and maintenance done on my rav4. I was told the wait would be 2.5 hou THEIR SERVICE DEPARTMENT TODAY!!!!! I came in around 10am today to get my NYSI and maintenance done on my rav4. I was told the wait would be 2.5 hours I said ok. I went to check on my car about 2 hours later and she rep Adrianne told me it was been worked on. I went back to check 3 hours later and then she told me the car was not in the shop because I did not have an appointment. WHY NOT TELL ME THIS FROM THE BEGGENING!!!!!!!!!!! I WOULD OF SCHEDULED AN APPOINTMENT OR DROP THE CAR OFF. I TOOK MY CAR AFTER IT SAT THERE FOR 4 HOURS WITH NOTHING DONE. I WILL NOT BE RETURNING TO THIS PLACE AFTER TODAY. INFORM CUSTOMERS CORRECTLY OR FIND ANOTHER PREFFESION RUDE AND ARROGANT More
by w.santana1919
Employees Worked With
adrianne
May 30, 2022
I’m very much upset about there service. Unnecessary they increased volume of work and I have to pay more money. I want to take that to the highest level of the department. Unnecessary they increased volume of work and I have to pay more money. I want to take that to the highest level of the department. More
by mmasudur
Employees Worked With
Forgot his name
February 13, 2022
Do not do car services there.Bunch of Do not do car services there. Bunch of unprofessionals. They take your car and no updates on services, then tack on extra fees at the end. Do not do car services there. Bunch of unprofessionals. They take your car and no updates on services, then tack on extra fees at the end. More
by Kjames
Employees Worked With
I do not see the person from service listed
November 17, 2021
In my third 4Runner and been dealing with Millennium since 2002. Long overdue review but I would 💯 recommend them to family and friends without hesitation. Just had another excellent experience since 2002. Long overdue review but I would 💯 recommend them to family and friends without hesitation. Just had another excellent experience from the service department. Rodrigo Arichabala is fantastic and went above and beyond. Great guy, transparent, not aggressive and understanding of circumstances and didn’t force anything just to increase the bill. More
by andrewjsmitty
Employees Worked With
Rodrigo Arichabala
March 19, 2021
I got to say man after spending a few hours trying to find the right car for me and the family, I got to say thank you to Freddy Popal and Hector for getting us the right car. They were very nice, patien find the right car for me and the family, I got to say thank you to Freddy Popal and Hector for getting us the right car. They were very nice, patient, and made us feel confident in our purchase. Definitely recommend these guys to get a car at Millennium Toyota! More
by Marvin Arias-Vasquez
December 24, 2019
How many times do I have to return to fix one thing? The service associates ( especially Jessenia) are wonderful. I wish I could say the same about their mechanics. I brought my car in because of an ICS The service associates ( especially Jessenia) are wonderful. I wish I could say the same about their mechanics. I brought my car in because of an ICS malfunction that was supposed to be part of a recall. They told me that it would be 3 hours. Hours and hours and multiple phone calls later, they told me that it could not be fixed because my car had been in a front end collision ( actually no it had not) and something was broken and needed to be fixed before the sensors could be realigned .I almost missed an appointment in NYC at 5:30 pm because of this nonsense. I had my local mechanic purchase the part and then back to Millenium Toyota when the new computer part they said I needed came in. That was this past Saturday. I had my husband bring it in at 8 am. I took his car to a job I have in Brooklyn. Hours and hours later, they finally told him that they had ordered the wrong part and the work could not be done. I think its time for me to find a new and much more competent service center, don't you? And I think it won't be very hard because Millenium has set the bar amazingly low. More
by sherbru
Employees Worked With
Jessenia, Nicholas Garguilo
