Millennium Toyota
Hempstead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I walked into the dealership yesterday and was instantly greeted by what could only be described as an eager salesman. I barely had time to gather a thought. My eyes instantly went to a 2021 4Runner TRD Pro greeted by what could only be described as an eager salesman. I barely had time to gather a thought. My eyes instantly went to a 2021 4Runner TRD Pro. I was ready to sit down and talk numbers with the salesman when I came across the "idiot sticker." A $25,000 markup on a vehicle that retails at just over $52,000. I have walked out of dealerships before Never to set foot in them again when I saw those and I did again. The salesman had the gal to tell me that "all the dealerships do it." I know this is not true. Sure enough, when I got home I went online and I found the exact same vehicle in Florida. No markup, in fact it they were asking $3,000 under MSRP. Congratulations, you have lost a cash buyer that buys and trades vehicles in a regular basis. You may get someone in there that has more dollars than sense but I'm not it. Stay away, who knows what other b.s they may try to pull. More
Absolute worse!! Purchased a vehicle last month. Never followed up with my concerns. After they get your money, they could care less. Would not recommend. followed up with my concerns. After they get your money, they could care less. Would not recommend. More
Just got my second lease from them. Excellent service. Great service department as well. Thanks to Will who came through with a great car. Satisfied customer here Great service department as well. Thanks to Will who came through with a great car. Satisfied customer here More
I purchased a 2017 certified used Toyota from this I purchased a 2017 certified used Toyota from this dealer. The car has very minor damage and they told me they would schedule for me to come in if I purchased a 2017 certified used Toyota from this dealer. The car has very minor damage and they told me they would schedule for me to come in if I take the car that day to fix the car at a later time. This is where they started playing games. They never call and every-time I called my sales person Kelvin he would give me the run around. We finally made an appointment and he told me he would confirm the day before but never followed up. I WOULD NEVER do business with these people EVER again. They are not trust worthy and I will make sure Toyota knows who they are dealing with. If you are looking for an honest dealer Millennium Toyota is not the one for you. More
I am now trying to recover my vital information that was stolen by Millennium. They denied even getting it but I have email proof. So does Lifelock. BEWARE of these crooks. stolen by Millennium. They denied even getting it but I have email proof. So does Lifelock. BEWARE of these crooks. More
Dishonesty Cheat customer! They don't tell the customer that the car has been sold out even the customer has made an appointment. Resulting in the customer both Cheat customer! They don't tell the customer that the car has been sold out even the customer has made an appointment. Resulting in the customer both time and money loss. More
How many times do I have to return to fix one thing? The service associates ( especially Jessenia) are wonderful. I wish I could say the same about their mechanics. I brought my car in because of an ICS The service associates ( especially Jessenia) are wonderful. I wish I could say the same about their mechanics. I brought my car in because of an ICS malfunction that was supposed to be part of a recall. They told me that it would be 3 hours. Hours and hours and multiple phone calls later, they told me that it could not be fixed because my car had been in a front end collision ( actually no it had not) and something was broken and needed to be fixed before the sensors could be realigned .I almost missed an appointment in NYC at 5:30 pm because of this nonsense. I had my local mechanic purchase the part and then back to Millenium Toyota when the new computer part they said I needed came in. That was this past Saturday. I had my husband bring it in at 8 am. I took his car to a job I have in Brooklyn. Hours and hours later, they finally told him that they had ordered the wrong part and the work could not be done. I think its time for me to find a new and much more competent service center, don't you? And I think it won't be very hard because Millenium has set the bar amazingly low. More
Will not be getting my next car at millennium. Dealer didn’t honor their warranty. Excuse after excuse. Waiting till my current lease is over. didn’t honor their warranty. Excuse after excuse. Waiting till my current lease is over. More
Tire Change I never thought that I would have a disappointing experience at Millennium Toyota, based on the situation I was in. I had a rental that I needed one t I never thought that I would have a disappointing experience at Millennium Toyota, based on the situation I was in. I had a rental that I needed one tire replaced. They were the only ones with the specific tire I wanted. When I got there, I told them that I needed the car by a certain time because I had to return it the same day before the car rental company closed. The young lady told me that it would take between 1 hr to 1 1/2 hrs. I stressed the importance of getting the car on time and I was assured that I would have gotten it within the allotted time period. I waited over two hours for them to replace one tire on the car. I ended keeping the rental for an extra day at an additional day. More