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Millennium Toyota
Hempstead, NY
1,565 Reviews
As a premier New York Toyota dealer, we have a huge selection of new and used vehicles from which to choose. Millennium Toyota online and offline customers enjoy vehicle specials every day. We offer Toyota service & parts, an online inventory, and outstanding financing options, making Millennium Toyota a preferred dealer serving Hempstead, Queens, Westbury, Bayside, Valley Stream, Jamaica, ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,565 reviews
March 13, 2021
Will started helping me the moment I walked in the door. Within 5 minutes he already knew exactly what I was looking for and why I needed it. I was surprised at how smooth and seamless the process was becau Within 5 minutes he already knew exactly what I was looking for and why I needed it. I was surprised at how smooth and seamless the process was because of wills help. Definitely got what I was looking for. More
by hodder15
March 13, 2021
Diego was very professional. He thoroughly explained our options, prices and car features. He was very kind and helpful. Thank you Diego Salas for all you do! options, prices and car features. He was very kind and helpful. Thank you Diego Salas for all you do! More
by dyvette1
Employees Worked With
Diego Salas
March 13, 2021
Excellent customer service and attended to all my needs during the process of purchasing my new car for myself and daughter. I highly recommend working with Kamau Leslie during the process of purchasing my new car for myself and daughter. I highly recommend working with Kamau Leslie More
by Medara
Employees Worked With
Kamau Leslie
February 01, 2021
There's so much to say about this whole ordeal, but I'll try to summarize. Firstly, know that their dealer fees are $2,265. This is not a joke. (Although, I can understand thinking that). I spent 2 weeks j try to summarize. Firstly, know that their dealer fees are $2,265. This is not a joke. (Although, I can understand thinking that). I spent 2 weeks just trying to talk to someone about a 2015 Rav4 I was very interested in. I was ready to pay cash or finance (whichever they preferred). I went through Sabrina, Martha, Sabrina again, Martha again, Nicholas, Mauricio, and Roger, just trying to get information. I kept getting automated emails asking if I forgot about them, while I was constantly trying to get a human to return an email with something other than "I'll forward this to ___". My first email was sent on 12/31/2020. After 2 full weeks of getting sent around to different people without any actual answers to any of my questions, I got on the website and emailed the highest ranked employee I could find: Nicholas (Service Director). He apologized and assured me he'd get the sales management team on it. 2 days later, I emailed Nicholas again, telling him my next step would be to write a review, because it's been 2 weeks of this. I sent him a spreadsheet of my communication attempts. Within 8 minutes of that threat, I received my first phone call from them, January 13, 2020. Finally someone to answer my questions! Mauricio told me he'd go out and personally take some pictures and videos and send them back in 10 mins; he told me 10 mins over and over. An hour and a half later, Roger called me with the information. I said I was ready to talk numbers if they could repair the clear coat that was coming off. That's when I was told about the $2,265 in dealer fees. I couldn't believe it. $995 for an Admin fee. $695 for a Dealership fee. $575 for a Delivery fee within the state of New York. I told him that was ridiculous. He assured me that every New York dealership would be that price if not more. So of course I called around. Friendly Honda in Poughkeepsie has no dealer fee. Everything is right in the sticker price, and they price well. Same vehicle, same options, same color. They priced $5 cheaper with no dealer fee. Prestige Toyota in Ulster County has a dealer fee of $700. I never found another dealer in my nationwide search that had a dealer fee over $899. I ended up very happy with my purchase from David McDavid in Plano, TX (dealer fee of $282). More
by Mandi
Employees Worked With
Other Employees :
Martha, Sabrina, Nicholas Garguilo, Roger Dumas
January 29, 2021
I walked into the dealership yesterday and was instantly greeted by what could only be described as an eager salesman. I barely had time to gather a thought. My eyes instantly went to a 2021 4Runner TRD Pro greeted by what could only be described as an eager salesman. I barely had time to gather a thought. My eyes instantly went to a 2021 4Runner TRD Pro. I was ready to sit down and talk numbers with the salesman when I came across the "idiot sticker." A $25,000 markup on a vehicle that retails at just over $52,000. I have walked out of dealerships before Never to set foot in them again when I saw those and I did again. The salesman had the gal to tell me that "all the dealerships do it." I know this is not true. Sure enough, when I got home I went online and I found the exact same vehicle in Florida. No markup, in fact it they were asking $3,000 under MSRP. Congratulations, you have lost a cash buyer that buys and trades vehicles in a regular basis. You may get someone in there that has more dollars than sense but I'm not it. Stay away, who knows what other b.s they may try to pull. More
by Kristofer Korzeniewski
Employees Worked With
Jason
December 02, 2020
Absolute worse!! Purchased a vehicle last month. Never followed up with my concerns. After they get your money, they could care less. Would not recommend. followed up with my concerns. After they get your money, they could care less. Would not recommend. More
by Kathylroberts22
Employees Worked With
Sam Taylor
November 27, 2020
Just got my second lease from them. Excellent service. Great service department as well. Thanks to Will who came through with a great car. Satisfied customer here Great service department as well. Thanks to Will who came through with a great car. Satisfied customer here More
by KSokol
Employees Worked With
Will
October 28, 2020
I purchased a 2017 certified used Toyota from this I purchased a 2017 certified used Toyota from this dealer. The car has very minor damage and they told me they would schedule for me to come in if I purchased a 2017 certified used Toyota from this dealer. The car has very minor damage and they told me they would schedule for me to come in if I take the car that day to fix the car at a later time. This is where they started playing games. They never call and every-time I called my sales person Kelvin he would give me the run around. We finally made an appointment and he told me he would confirm the day before but never followed up. I WOULD NEVER do business with these people EVER again. They are not trust worthy and I will make sure Toyota knows who they are dealing with. If you are looking for an honest dealer Millennium Toyota is not the one for you. More
by Joe
Employees Worked With
Kelvin
September 09, 2020
I am now trying to recover my vital information that was stolen by Millennium. They denied even getting it but I have email proof. So does Lifelock. BEWARE of these crooks. stolen by Millennium. They denied even getting it but I have email proof. So does Lifelock. BEWARE of these crooks. More
by Saulbor
Employees Worked With
