Millennium Toyota

Its like a meat market at this place. The salesman was rude because I told him I was not ready to buy. I was however, and went to a another dealership. A good rule is that everyone that comes in to your rude because I told him I was not ready to buy. I was however, and went to a another dealership. A good rule is that everyone that comes in to your place is a potential sale. You dont turn away sales! More

Sorry I forgot to mention That this Moron Gary was also my salesman! He was a pure idiot. There is a science behind sales.. What good is a salesman, if he cant even steer you into the sale.. Give us the my salesman! He was a pure idiot. There is a science behind sales.. What good is a salesman, if he cant even steer you into the sale.. Give us the tools to make the decision. Cut out the idiot in the middle and give me his commission. I will sell myself a car. More

Dealt with a nice young salesman who seemed at the mercy of the multiple sales managers who came over to take their turn negotiating. If you like negotiating with sales managers, you'll have fun with these of the multiple sales managers who came over to take their turn negotiating. If you like negotiating with sales managers, you'll have fun with these guys. Typical claims you've heard before - "These cars last a long time, in fact I have one that has (fill in blank) hundred thousand miles on it.." An attempt by one manager at a bait and switch was foiled. Plus the typical visit to the finance manager who was not aggressive - I think he realized I wasn't interested in an overpriced extended warranty that most likely didn't allow for Toyota parts, etc. And most importantly, a sales manager who apologized, but couldn't get the price approved by the more "senior sales manager" even though he agreed to it. I did have one very big complaint that royally pissed me off, and all potential customers should be aware of it after they agree on a price. After I agreed on a price for my Toyota, which was quoted "$xxxxx plus tax plus fees", I learned that "fees" was not DMV fees only. They try to tack on a $375 "destination fee" and a $375 "prep fee". The ploy is that they take another bite at the apple, and you are so worn down that you give. I was furious, and refused to pay it, and thus started another lengthy negotiation with yet another "manager". I think they stuck me with $112. Total underhanded and dishonest behavior, not to mention the absolute ridiculousness of the extra fees! Maybe it's because I don't typically buy used cars, but with the exception of the salesman and one manager, the other people in the sales room are certainly not the creme of the crop. While experiencing the back and forth of the "..let me check with the manager..", I watched as one of the idle salesman ate an entire package of vanilla oreo cookies. Also, the use of the F-word was standard vocabulary by nearly everyone in the showroom - I felt like I was sitting in the back room of the Bada Bing. Lastly, after I drove home, I realized there was no manual in the car (so much for the accuracy of the Car-fax report - it's probably a flood car) - so now let's see if they come up with that. More

Rich the salesman was hard working and gave us a very good reason to buy a RAV 4 rather than a Sienna. He ran the numbers, they looked good and compared to the ad we had. Then it was contract time and good reason to buy a RAV 4 rather than a Sienna. He ran the numbers, they looked good and compared to the ad we had. Then it was contract time and his sales manager changed everything. After two hours of him going back and forth, his managers using pressure tactics,they finially agreed to the advertised price. We had to come back to see the finance person. Ugh! There were extra costs added and the 1% finance charge was disregarded. We had adds from other dealers and a calculator to show them our numbers. After going back and forth for another two hours, we finially agreed on the price and the 1% finance charge. We were told if we recommend customers and they purchase, we get one months free car payment. Ha! Try and collect. Phone calls are not returned and there is a rude tone from the people taking messages for Mr. Schneider. We have owned Toyotas for 20 years and this was a first at Millennium. In the future we will go back to Westburry! More

I went to this dealership because it was the closest to my home and becuase my wife had gotten her first car there in 1998. We thought the same would be true buying a new car and paying for it in full,cash my home and becuase my wife had gotten her first car there in 1998. We thought the same would be true buying a new car and paying for it in full,cash. As we entered the showroom we were aproached by a sales person who shortly left to attend to something else and then we were approached by another sales person(Everett) who was very nice to us and alittle to eager to get us into a car that same day, that same hour. First and foremost I am someone who hates to shop but being that I was spending this kind of money I made a commitment to myself that I would atleast shop around for the best possible price that I could get, especially since I was paying in full. I thouhgt to my self that anyone who pays in full cash is bound to get a better offer then financing but that was not the case especially since Everett told me that I had to speak to their finance guy even though I was paying for the car in full. Not sure why that was told to me and why I had to speak to him but I did and I told him the same thing. I was first looking for a Toyota Camry but them my wife got a phone call from her father suggesting that we get something a little bigger with more room. So, we looked at the Toyota Rav4. We liked the car and the make the long story short the best possible offer made to us was $22,000 plus tax. Not knowing much about car and having him show me prices on the internet, I was convinced that I was getting a good price, so I told him I would be back in 24-48 hours to pick up the car if I could not find something better, and of course, I was then told that I could not get that deal unless a deposit of no less than $1,000 was left to secure the deal. So, I did. throught out the entire process I felt more like a transaction then a human being and what I mean by that is that I made it very clear that I was going to pay for it in full but it took the salesperson over 45 min to speak to the people behind the glass to get me a price. I really hate those people behind the glass, as they sit in their cushy seats talking bull S**t and staring down at you like if you are roadkill and they are vulchers. I left that afternoon and went to another dealer that offered me a better price over the phone. When I got there, they told me that they did not have the car that we wanted but to make up to us they would get me they 2008 for the same price. How could I passed up such a great deal. The next day i called the salesperson on his cellphone and he did not return my call until the third time. I told him that if he could drop $500 more off the cost of the 2007 that I would take delivery of the car in one hour and he said that he could not make that call and that he would get back to me in 1 hour but he never did. I really hate it when people don't keep their word. I went the next day to get my deposit back and I made it clear that I just wanted to get my money back since they could not give a better offer and I told him that I did not want to speak to any of people from behind the glass, well neatless to say, it took them over 1.5 to return my deposit because they were trying to convince me that no other dealer to make me such an offer. They said that they other dealership was going to pull a bait and switch on me and that there is no way in the world that the other dearler could get a 2008 Toyota Rav4 before them and that it would take them over a month to get it. Well, guess what, Victory Toyota came through and delivered the car exactly when they told me that they would. It's too bad for Millenium Toyota because I was going to buy another brand new car in the near future, again in cash, but instead I will go back to Victory Toyota, where I felt more like a person instead of a transaction. More

Today I went to this pathetic dealership to look at a pre-owner 4WD vehicle. To my demise there were no one around to help me. I located some idiot behind the counter that had no clue about anything. pre-owner 4WD vehicle. To my demise there were no one around to help me. I located some idiot behind the counter that had no clue about anything. I was told everyone was in a meeting and wont be available for the next hour. I asked him for a business card and he said he dont have any. What a way to conduct business. Asked about a specific vehicle and he blew me off. I wasted my 20 minutes driving to this place. The better business bureau should revoke their license and close them down. I read the reviews of other customers and now it make sense. Do your self a favor and stay away from this place. More

The people were somewhat friendly until the problems began. The car we were sold was not the same car we were originally shown. The title was never notarized. We brought it back, and they said they wo began. The car we were sold was not the same car we were originally shown. The title was never notarized. We brought it back, and they said they would fedex it back to us notarized. Never received the Fedex, called to complain, they denied responsibility, then sent out the letter after admitting to not having ever sent it. Put the temporary license on the wrong side of the car and did not date it, which caused me to get pulled over by the police. Phone service is horrendous, constantly being cut off, put on hold and transferred to people who are not there. Pretty sure the "manager" I was given to talk to was not actually a manager. More

This dealership has was most unprofessional and disgraceful people (certifed used car center). Not only were they very pushy, but disrespectful about the customer's financial situation. There is a disgraceful people (certifed used car center). Not only were they very pushy, but disrespectful about the customer's financial situation. There is a planned phased harassment - the sales person tried to push me for something i can't afford. when he was not able to convince me, he got his manager. The manager started by bragging himself that he inspected 300 cars a month and knows the best price of any car, and tried to bully. Then comes the store manager who is the the baddest. Not only was he mean, disgusting but he also sarcastically remarked on my financial situation many times. I initially looked at a car,test drove it and liked it. but after knowing the price, realized that it is not in my budget and wanted to get out. but these people won't let u walk out before 2 hours of pushing and harassing. They will pull any tactic to get you to buy a car, and get as much money as they can from you. I disliked the dealership so much, it spoiled my day. If you want to waste your time and be treated very badly, so here. If you want to be treated well, avoid this place no matter what. More

Wes tried the infamous "bait and switch" with us today. Unfortunately, there's little one can do to combat this unless the "sales order" has the VIN number on it, which ours didn't have. Yes, w us today. Unfortunately, there's little one can do to combat this unless the "sales order" has the VIN number on it, which ours didn't have. Yes, we could have fought them, but no car in the end would be the result. Quite frankly, I thought this type of practice was long since dead, but it's alive and well at Millenium Toyota in Hempstead, Long Island, N.Y. I'm so sorry I ever dealt with this dealership. More

Very pushy salesperson. He lied me about first free oil Very pushy salesperson. He lied me about first free oil change. The financial guy (Mohammed) lied me that I have to purchase extended warranty to be Very pushy salesperson. He lied me about first free oil change. The financial guy (Mohammed) lied me that I have to purchase extended warranty to be financed. More