Millennium Toyota

CHEAT and LYING are their Mantra - Buyer BE WARE!! Patrick M My wife and I have been leasing from this dealership for the past 15 years, and one of the worst experience happened while we tried to return our curr My wife and I have been leasing from this dealership for the past 15 years, and one of the worst experience happened while we tried to return our current 2016 toyota that we're leasing. We were slapped with $3,972 in charges after going to return our lease car. this happened because we told the "lease retention manager" Pat M. that we decided not to lease anymore, : The charges ranged from Lease Termination fees (we did not terminate the lease, it ran the course - 36months), $1600 documentation fees, and another $995 for disposition fees (although out lease document shows $350 disposition fee). After speaking Toyota Financial Service service, they confirm those fees that the dealership telling us we have to pay were BOGUS! and not related to the lease. Also, TFS don't require customer to pay up-front for disposition fees, it is billed directly by TFS. The dealership claim charges were related to milage overage, but we're allow 30,000 miles, and the care only has 16,921 when it was inspected -- OVERAGE? Also, the car has no damages and or excessive wear, and was maintained by this dealership -- did they do a horrible job maintaining the car? The dealership know that they are required to take in your lease return, so they try to cheat you out of monies by claiming you have to pay enormous amound of monies to surrender the lease. We just return to car to Hillside Honda, and the Service Manager SAL did the inspection, and found NO WEAR AND TEAR OR EXCESSIVE Mileage (despite Millennium Toyota claim). When speak with Pat M., it's like speaking to the CEO on ENRON - he lies like a stinking dog! Although we have taken picture of him inspecting our car - he claim it was never inspected - very very nasty dude! Be very careful of this dealership - there lots of great review, and I'm sure customers are happy - but there a fake review on this site too - because the dealership make the employee sign up for gmail , and create fake review --- i know, because my friend works in the service department and this is what they had him do.--- Very bad experience In the dealership respond to this review, you sill see they IGNORE all claim of BOGUS review on Googole, but Google know that 90% of the reviews with 5-star are from employees, and the dealership just want to "show-up" it's reputation. If you want a real review, look at YELP and look at BBB.org - this is a disgraceful dealership, at least dealing with Patrick Marangiello More

first car leased After days of communication through texts, we finally came to visit the store. My husband and I never had a car before, so we came to this dealership After days of communication through texts, we finally came to visit the store. My husband and I never had a car before, so we came to this dealership with a friend of ours, who is an experienced driver. Mark greeted us warmly and explained to us the difference between different Toyota Rav4 hybrid models, and then showed us the car in stock. We told Mark our budget and we were glad that he was able to get close to our numbers. Everything was seamless and pleasant. Hector handled and processed our paperwork for leasing very professionally, and waited patiently while my husband and I were buying our auto insurance online by ourselves. Overall, this is a great dealership. Mark and Hector are professional and nice. More

They lied!! I bought two cars a Toyota 2018 sienna and a 2015 RAV4 . 2 months later the RAV4 left door window was not working properly so I took it for service I I bought two cars a Toyota 2018 sienna and a 2015 RAV4 . 2 months later the RAV4 left door window was not working properly so I took it for service I was told it was not cover under the warranty due to a previous repair at that door , I had never made any repairs to it .Anyway my question was I just bought the car!! Don’t have any warranty? Or a least a courtesy repair? They answer was No!! Cause the door was repair. I assumed that they thought I repair that door but I didn’t!!!! So very annoyed I complain but they told me they will call me Monday and they never did!! Don’t go there !! By experience they don’t believe you and they don’t work with you . They smile in your face and nice and all but reality they don’t care. I am again here same car for inspection and oil change under warranty! But guess what inspection fail due to the left mirror again I bought the car like that!! Mohamed is been very nice and professional he deserves a 5 start but this Toyota location should get 0 starts!! More

Happy customer My husband bought a car last month and the young man who assisted us was excellent. He listened to what we were looking for and did not waste our tim My husband bought a car last month and the young man who assisted us was excellent. He listened to what we were looking for and did not waste our time. He showed us exactly what we wanted and the cost was exactly what he said it would be. We have since referred two friends to Andy Rivera since we know they will get the same service. More

VERY HAPPY This is my third lease here. My salesman is Mark (soup) Campbell . He makes everything seamless , I give him 5 stars. Love my Camry! Always a pleasur This is my third lease here. My salesman is Mark (soup) Campbell . He makes everything seamless , I give him 5 stars. Love my Camry! Always a pleasure. More

Happy Customer I went to Millennium Toyota to purchase a vehicle on March 12 th it was a great experience . I must say Sam Taylor and Keith Elder .They we’re excep I went to Millennium Toyota to purchase a vehicle on March 12 th it was a great experience . I must say Sam Taylor and Keith Elder .They we’re exceptional I felt like family I was treated with respect and so much courtesy .. They are a true asset to this dealership , I would definitely recommend my family members and friends to Millennium Toyota without a doubt, I am enjoying my new Rav 4 Adventure.Thank you gentlemen for your great service!!! Sandra Clarke More

Beware Be very careful with this dealership. I was told they would cover my previous leases 3 payments remaining plus disposition fee. A month and a half l Be very careful with this dealership. I was told they would cover my previous leases 3 payments remaining plus disposition fee. A month and a half later when I was still getting bills I was told that I never gave them my bill for them to pay it off which they never asked for. When I went to the dealership to see what was going on they informed me that I only signed for them to pay 2 months plus disposition. I would have never agreed to only 2 months when 3 were due. I was completely taken advantage of. They are saying there is nothing they can do for me now. They also tried to give me less than the disposition fee was. More

VERY FRIENDLY AND PROFESSIONAL. NEVER FELT PRESSURED FROM THE MINUTE I WALKED IN THE DOOR I WAS GREETED IN A FRIENDLY AND PROFESSIONAL MANNER. TALKING AND DEALING WITH ALL THE TOYOTA "TEAM" MEMBERS (MAR FROM THE MINUTE I WALKED IN THE DOOR I WAS GREETED IN A FRIENDLY AND PROFESSIONAL MANNER. TALKING AND DEALING WITH ALL THE TOYOTA "TEAM" MEMBERS (MARK CAMPBELL; YAMA WAHAB AND HECTOR MALTES) GAVE ME TOTAL CONFIDENCE IN LEASING MY NEW VEHICLE WITH THIS DEALERSHIP. THEY NEVER PRESSURED ME INTO THE DEAL AND MADE ME FEEL QUITE WELCOME BY SHOWING ME EACH PARTICULAR VEHICLE/COLOR THAT I WAS INTERESTED IN. AFTER CLOSING THE DEAL IT WAS REALLY NICE THAT THEY SHOWED ME ALL THE OPERATIONS OF THE CAR (UNLIKE OTHER DEALERSHIPS) AT THE TIME OF TRANSFER. ALL IN ALL IT WAS A POSITIVE EXPERIENCE DEALING WITH THE MILLENIUM TOYOTA TEAM. WILLIAM KING More

#1 sales Rep Its almost 3 years ago I leased from there and Emil has contacted me quite often to make sure im happy and satisfied with the vehicle,. He"s a warm f Its almost 3 years ago I leased from there and Emil has contacted me quite often to make sure im happy and satisfied with the vehicle,. He"s a warm friendly guy and a great Rep to work with and when my lease is up I will be contacting him directly. #1 Rep in my eye. 5 Stars. More