
Millennium Hyundai
Hempstead, NY
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The 5 stars is for the manager, Ryan Shim. After 6 frustrating days of trying to get a loaner car while my 2019 Hyundai Tucson was in the shop for a recall and engine problems, Ryan was the only perso frustrating days of trying to get a loaner car while my 2019 Hyundai Tucson was in the shop for a recall and engine problems, Ryan was the only person who helped me right on the spot. Not the dealership, not Hyundai headquarters. Shame on all of them for working so hard to lose a potential loyal customer. Ryan singlehandedly restored my faith in Hyundai. He was professional. competent, compassionate and kind. He listened to the rankings and ravings of an angry unappreciated customer and was able to calm me down and send me off the lot with a beautiful loaner car. Thank you, Ryan. You deserve a raise!! More
Ryan (Service Manager) was exceptional. Very professional. Had me in and out quickly. Mark (Desk Clerk) checked me in quickly and was also very professional. Truly a very pleasant experience. professional. Had me in and out quickly. Mark (Desk Clerk) checked me in quickly and was also very professional. Truly a very pleasant experience. More
We just had an amazing experience buying our 2022 Hyundai Tucson Hybrid at Millennium. We're first time customers and we were was blown away at how fast, professional and courteous they were. Our sales rep, Tucson Hybrid at Millennium. We're first time customers and we were was blown away at how fast, professional and courteous they were. Our sales rep, Brittany Montalvo, is a superstar. She was honest and upfront about everything, she gave us all the details of our great new SUV and she, and her team, were able to honor the national lease special that we were interested in. All in all, Millennium definitely earned our business going forward. More
Artur was an excellent salesperson to work with and made the buying process very easy and comfortable. He was very honest when discussing the financial parts of the deal, and just as importantly, stuck to the buying process very easy and comfortable. He was very honest when discussing the financial parts of the deal, and just as importantly, stuck to the terms of the deal that we made without playing any games. We really appreciated his integrity throughout this process. He also offered the best price for the same car in comparison to other dealers. If you go with Artur, you will get an honest salesperson who will give you a good deal--you will not be disappointed! More
After initially having an issue due to pricing, I had an extremely positive experience. I went to speak to the GM Vincent about my issue and he went far above my expectations to resolve my issue. Very pleas extremely positive experience. I went to speak to the GM Vincent about my issue and he went far above my expectations to resolve my issue. Very pleasant and professional. We now have our new car after salesman Mateusz did a great job at pickup More
Don’t go to this store. Salesperson Mateusz cheats you. He tells you a certain price and then change it on you when ready to pay. Don’t waste your time there. These guys are not professional. He tells you a certain price and then change it on you when ready to pay. Don’t waste your time there. These guys are not professional. More
Great lease experience, everything done through email, came signed papers and drive off. No hard sell on any insurance items or contacts plus includes free key replacement and wheel and tire insurance fo came signed papers and drive off. No hard sell on any insurance items or contacts plus includes free key replacement and wheel and tire insurance for 6 months. More
am sooo excited got my new Hyundai lease today!!!! Everyone at Millennium Hyundai was more than great !!! starting with customer service,my financing details on my lease was customized to my needs. Sp Everyone at Millennium Hyundai was more than great !!! starting with customer service,my financing details on my lease was customized to my needs. Special thank you to Eric Baltazar for the great service that he provided to myself and my family!!!! The Best Deals are in Hempstead Hyundai 516-282-3800. More
I received a letter and a phone call from this dealership saying they wanted to take me out of my lease which had 5 more payments to go because they want pre-owned cars in good shape to re-sell. I went down saying they wanted to take me out of my lease which had 5 more payments to go because they want pre-owned cars in good shape to re-sell. I went down to speak to the sales manager Joe P. on a Saturday morning -who right from the beginning kept telling me that the deal is not complete until I sign the contract and meet with the finance manager Willy (who by the way is the nicest man in this place). Joe insisted I leave a deposit, but did state I can get my deposit back if I did not like what the finance manager had to say on Monday. So, I went back to the dealership on a Monday to speak with Willy the finance manager and decided that I cannot lease the car for the amount at this time that they were stating because, of course, all the amounts changed and they said it was due to my credit rating. I explained I had a few things going on personally and maybe in another month or two I would think about leasing again, because I was in no rush due to the fact that I still had 5 more months to go on my present lease. I asked for my check deposit back, and this is when they all got "ugly and nasty on me." They said they processed the check already - which annoyed me because I never signed any paperwork. Joe right from the beginning stated it would not go through until I signed and agreed on the price and signed the contract. They gave me a hard time and said they have to process a return check form and their internet was not working, yada, yada, yada. Then Joe P. had the nerve to tell me that it was only "money" and I would get the check back soon. What a thing to tell me in this day and age. I work hard for my money and if he thought it was "only money" than he should have reached into his own pocket and give me back the money !!! Rude, nasty and they made me feel like a criminal who was stealing her own check back !!!! It was my money guys. Not yours !!!! Needless to say, I was furious that I was treated like this. I have used many dealerships in the past, and this one by far, has got to be the worst. I will never use them again - and I am seriously thinking of not using any other Hyundai dealers in the future. I have a few relatives who have leased from this dealership and believe me, I will tell all of them about my horrible experience with this dealership. More
Outstanding! From the moment I walked in the salesperson Eric B was professional, worked getting a great price and honest! Fast sale and no hassle! Eric B was professional, worked getting a great price and honest! Fast sale and no hassle! More