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Millennium Hyundai

Hempstead, NY

4.2
584 Reviews

265 North Franklin Street

Hempstead, NY

11550

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Showing 584 reviews

March 15, 2012

I would like to thank Mellennium Hyundai for having a great car (2012 Elantra).  I am very happy with the performance. It is a pleasure to inform you that I got an excellent service from two (2) of yo More

by ruthcatapang807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLLIE RODRIGUEZ and TROY WILLIAMS
Mar 22, 2012 -

Millennium Hyundai responded

Ruthie, Wow! Thank you for all of your kind words about your experience here at Millennium Hyundai! My name is ToniAnne and I handle customer service for Millennium Hyudai and all of NY Auto Giant. There is absolutely nothing better than reading how pleased you were with the service you received from Willie and Troy, and how knowledgeable they both are about Hyundai. I will have to share your review with them as soon as I see them both! Should there ever be anything we can do for you, please don’t hesitate to contact Troy or Willie, or you can email me directly at CustomerService@AtlanticAutoGroup.net. Thanks again and congratulations on your new car!

February 27, 2012

I had the worst experience of my life with this dealership this past weekend. I purchased a used Hyundai Elantra. Bait & Switch tactics, made up fees, making me wait hours- literally hours, givin More

by savetax
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Ken, Finance manager, other manager
February 27, 2012

I received a letter from the GM Jason to visit him for a great deal. When I went to Millenium he was not available. I did strike a deal with Syed and Shermica. I left a deposit to show that I was serious. T More

by leasedanew
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Syed Rizvi, Shermica Malcolm, Jason Montalbao
September 22, 2011

my wife and i were there to lease a sonata.after being shown the car,we sat down to talk figures.while doing so another customer walked up to our salesman and kept him at bay for 35-45 mins.seeing that my More

by donewithhyundai
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
anthony/robert
Feb 21, 2012 -

Millennium Hyundai responded

donewithhyundai, Thank you for taking the time to share your comments about your experience here at Millennium Hyundai. My name is ToniAnne and I handle customer service for Millennium Hyundai and NY Auto Giant. It is important to us at NY Auto Giant to provide all of our customers with excellent service and offer each and every one of our customers a great deal on their new vehicle, and I would like to personally apologize to you for your negative experience here at the dealership. I would really like to speak with you directly to learn more about your visit to Millennium Hyundai and to see if there is any way we can turn things around for you. If you wouldn't mind, please contact me directly at nyagcustomerservice@atlanticautogroup.net with your contact information and I will touch base with you as soon as possible. Thank You.

September 17, 2011

I brought my car in for service. The building itself was so nice and so clean. Everybody was friendly. I had some maintenence done and the car is running great now. They had me out of there faster than I More

by Sal D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 27, 2012 -

Millennium Hyundai responded

Sal, Thanks so much for all of your fantastic remarks about your visit to Millennium Hyundai for service! My name is ToniAnne and I handle customer service for Millennium Hyundai and all of NY Auto Giant. It is wonderful to hear that you were so happy with not only the quality of service you received, but the accommodations at the dealership during your visit. We look forward to seeing you here at Millennium Hyundai for service for many years to come, and should there ever be anything I can help you with, please don't hesitate to email me directly at NYAGCustomerService@AtlanticAutoGroup.net. Thanks!

September 13, 2011

Worst experience ever. Everything was great until I left the dealership, having left a deposit on an 08 Sonata. Was promised the car the next day and over a week later, I was still without a car. The employ More

by larousseb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1 sales rep, and 3 managers
Feb 22, 2012 -

Millennium Hyundai responded

larousseb2, My name is ToniAnne and I handle customer service for Millennium Hyundai and NY Auto Giant. After reading your comments about your experience with us I would like to apologize that there were so many issues with your purchase, and even more so for the treatment you mentioned you received from the Millennium Hyundai team. Customer service is our number one priority, and your remarks about the phone calls you made to my dealership that went unanswered are very concerning to me. I would really like the opportunity to learn more about your experience with Millennium Hyundai as well as who you dealt with here at the dealership. I would also like to see if there is any way we can make things right for you. If you wouldn’t mind, please send me your contact information to nyagcustomerservice@atlanticautogroup.net and I will touch base with you to learn more. Thank You!

August 18, 2011

I never bought a car on my own, and I wanted to by a Hyundai so I went to the dealership in Hempstead New York....I't was there that I met my salesman Robert Betts. He was so helpful in helping me choos More

by Cortz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
August 11, 2011

The manager Anthony Nesnick was excellent. When I told him about my other experiences with dealers, especially Millennium Hyundai W. Islip, which I wasn't very happy with, he was more than happy to help m More

by jkrummel4011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nesnick
August 06, 2011

Our salesman Rob was extremely knowledgeable and helpful. He took his time explaining every detail of every car we were interested in. He was patient even when we were not sure which car we liked the most. More

by alexandcharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
August 01, 2011

I initially did a web contact with Millennium Hyundia and recieved a follow-up phone call from Darese Hayde. She was very nice, asked a few good questions and called me back when she had the car I wanted in More

by BeFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts