Millennium Hyundai
Hempstead, NY
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I was interested in a used car but undecided. The salesman suggested that I leave a deposit to hold the car for a day until I made up my mind. I stupidly agreed. But I did get the agreement in writin salesman suggested that I leave a deposit to hold the car for a day until I made up my mind. I stupidly agreed. But I did get the agreement in writing. The next day, I called the salesman and told him that I decided not to buy the car. He became nasty. Previously, when he thought I was interested, he was as sweet as could be. That was two weeks ago. He has not returned my deposit. Calls to managers go unanswered. Leaving messages is futile. More
Right now I am leasing a 2007 Santa FE. I wanted to trade it in for a bigger vehicle, the Entourage, because the Santa Fe is just to small for children. I called and spoke to a salesman and specifically told it in for a bigger vehicle, the Entourage, because the Santa Fe is just to small for children. I called and spoke to a salesman and specifically told him that to pay off the lease was $17, 500 and we went over all the details he would of needed. Because I had problems with them when I first leased the Santa Fe I wanted to make sure they wouldn't screw me again. The salesman insisted with me and told me he spoke to his manager and that there would be no problem trading in the Santa Fe for the Entourage. My payments would only be a few dollars more then what I am paying now which is $319 a month with no money down. After making sure he would cut me this deal I dragged MY WHOLE FAMILY down and sat there for an hour for this salesman to come back with $3000 down... $500 a month. I flipped!! He flat out lied to me over the phone and when I showed how upset I was... the managers laughed in my face. Honda offered me a better trade in and when I told them that they said Honda had better lease deals. You think they would try to keep me as a customer? They completely insulted me and I cannot believe that they did this to me. What upsets me most is that I sent 2 more people there last year to get a lease from them and this was the thanks I got. BUYERS AND LEASERS BEWARE!! The managers sit behind the long couter when you walk in like they are the Godfathers!! Should we kiss their rings upon entering? More
Filled with lunatics, liars and criminals. Words Filled with lunatics, liars and criminals. Words CAN'T DESCRIBE how awful this place is, but I'll try: - what a fraudulent image they put on Filled with lunatics, liars and criminals. Words CAN'T DESCRIBE how awful this place is, but I'll try: - what a fraudulent image they put on - How manipulative and distrustful they are - they're blatent disregard for rules, laws, and general ethics I placed a $1000 deposit check on a car I had planned to pick up the next day. I called to let them know I was coming to pick it up and they not only sold the car, deposited my check. They then proceeded to drag me around in the pouring rain tried and sell me a car $3000 more expensive and no where near the mileage or deal I had originally accepted. Did NOT get my deposit check back, had to put a stop payment on it. As I walked out one of the managers literally tried to pick a fight with me and taunted me....LITERALLY. I know this saying gets used alot, but I have NEVER seen business like that. They should be shut down, employees fired and banned from car sales, and put in jail. I am making it a point to let the world know to NEVER go to Millenium Hyundai in Hempstead, Long Island. More
Are these people for real? I went looking for a used car for my daughter; was shown 2 - needless to say, the salesman kept pushing the newer, higher-priced one. Not that he would give me a price right away. for my daughter; was shown 2 - needless to say, the salesman kept pushing the newer, higher-priced one. Not that he would give me a price right away. When he and his manager finally gave me price figures, I almost laughed -- they were so ridiculous that I almost laughed in the guy's face. But I figured simply leaving (and not coming back) would work better. More
This is the most unprofessional dealership, the salespeople have no idea about their vehicles nor do they know what they have in stock. the salespeople look like they just rolled out of bed and hav salespeople have no idea about their vehicles nor do they know what they have in stock. the salespeople look like they just rolled out of bed and have attitudes like the customer owes them something... They run ads and when you get there they say you read it wrong. More
The worst car buying experience of our lives. Beware of the "sales consultants" working at this dealership. False advertising on cars.com and Yahoo auto for cars that DO NOT EXIST on the lot, unbelievably the "sales consultants" working at this dealership. False advertising on cars.com and Yahoo auto for cars that DO NOT EXIST on the lot, unbelievably rude behavior (which is actually funny because they have signs that state that they will treat their customers like visitors to their OWN homes ... needless to say, I'm glad not to visit any of their homes), deceptive practices, failure to know the vehicles they sell, and on and on. Hyundai is a great auto manufacturer on the rise. This dealership gives Hyundai a VERY bad reputation. This is a perfect case of a huge chain not responding to the need of the consumer (Millennium owns almost every car dealership on this stretch of Franklin Avenue and then some - they are HUGE). So THE BOTTOM LINE: caveat emptor and Millennium, shame on you! We will be in touch with the Better Business Bureau, Nassau County Department of Consumer Affairs and Hyundai USA Customer Relations. The worst car buying experience ever! More
Not only were we promised financing but we were promised the pick up of our new car with in 24 hours. 5 days later after leaving a heavy deposit we do not have our new car, a refund or the respect we had wh the pick up of our new car with in 24 hours. 5 days later after leaving a heavy deposit we do not have our new car, a refund or the respect we had when being a potential buyer. Our messages, email and calls are being transferred and ignored. No one knows the answers to our questions and each person is "busy". We are out of the money we had for purchases and lost complete respect for this dealership. More
Buying a new car from Milliennum Hyundai was one of the worst sales experiences in my life. After 4 hours we finally agreed on a price and signed a sales agreement. Then the real scammmer games started. worst sales experiences in my life. After 4 hours we finally agreed on a price and signed a sales agreement. Then the real scammmer games started. The finance manager then wrote into the contract, without my approval, that the price was only contingent on the dealership financing the price of the car before we started discussing interest rates. I explained to him that ammending a signed contract without both parties agreeing to it, was unethical and against the law in New York State. After three more hours of haggling, he finally agreed to the original price and rewote the original contract. We entered the dealership at one in the afternoon and got out at eight! In addition, the car I purchased came equiped with carpeted mats. Unfortunately, they did not come with my car at delivery and two months later I'm still calling and writing letters to the dealer and Hyundai's USA Headquarters in California to get what I paid for! It's too bad because Hyundai is manufacturing a quality product. Milliennium is just one of those multi-mega dealerships to avoid at all costs! They are only interested in selling high interest rate loans. More
Absolutly do not buy from this dealership.... I drove Absolutly do not buy from this dealership.... I drove two hours to this place with the promise of a good promotion on a Hyundai Tib I really wanted Absolutly do not buy from this dealership.... I drove two hours to this place with the promise of a good promotion on a Hyundai Tib I really wanted to get. I got a good impression from the sales staff when I got there but after 2 hours trying to negotiate a fair price on the car we got nowhere. They mislead me twice when were trying to settle on a price. Called the next day to run some numbers on the car and I realized something didn't make sense; they were not adding up the price of the car right (inflating the number by over 400 bucks). I told the manager he wasn't adding it up correctly and he refused to admit it and said this newer, higher price was the now cost of the car. He then refused to honor a internet coupon that I had. Beware, this place is shady. They promise you the world and then try to trick you with the numbers. If not that then they are incompitant because they cannot do simple addition. I would never buy from these guys. Though I will say the sales staff was friendly, hence the 2 for that. Manager is a moron though. More
We agreed on a price for a car, filled out paper work ,signed and left a large deposit. Was told they would call me when car was located. A few days later was called and told that they could not sell me ,signed and left a large deposit. Was told they would call me when car was located. A few days later was called and told that they could not sell me the car for the signed and agreed price. Intead was told I could have the car for an additional $750.00. Needless to say I hope I can get my refund back! Any one that goes back on their word can't be trusted. More